Mostlikely yes. Nevertheless I have seen an IC (AMS) which had reward space on a point booking but not for the ITN promotion.

They've been restored.

They sure did!

and ... its gone again. -_-

Yes, they re-disappeared. I called for a dummy booking, hoping they'd be converted to points, but no ... the rep was able to book the nights as free ITN ones - drat. I'll try to use them as best I can.

They sure did!!!

Adding to Data point
 

Just adding my experience.

I had 2 nights on my account, they were gone, then came back, then was gone again within about a day or two. When I called luckily they could still see it on their end and I was able to book the award nights. I had screen grabs for the record, but I was glad I didn't have to go through a whole rigmarole with IHG.

Good luck everyone. Cheers.

Just completed my redemption from the bonus nights, had a great time with kids in an all inclusive beach resort where I was able to redeem my 2 nights from 4 stays and the extra night that was mysteriously given to me, plus 2 chase anniversary night (Mine & SO).

Even though most complain about IHG's poor IT and lack of logic in assigning tasks, I never complain because I then think about industry consolidation (AA & US, UA & CO, SPG & Marriot) and the elimination of promos and tightening of freebies.

Found it:
http://www.ihg.com/hotels/us/en/rese...eference=IVITN

Can anyone tell me a direct phone number to call to book a free night? I cannot get anything other than a computerized answer system that doesn't let me get to the right department.

And why the frequent mention of "Manila"? Is there a separate reservations number in the Philippines that gives better service?

To get at the rep who can book your nights, you have to say "customer service" at the very first prompt, until the fake lady gives up after a couple of go rounds and puts you through.

Dear GrizShel,

I noticed your comments regarding IHG Rewards Club Rewards Night reservation. I appreciate the opportunity to assist you.

Depending on your region, you may contact or IHG Rewards Club Service Center in the following numbers below:

United States and Canada

Telephone: 1-888-211-9874 (toll-free)
Email: [email protected]
TDD: 1-800-334-5194 (toll-free)

Europe, Middle East and Africa

Telephone:
UK: 0871 226 1111 Calls cost 13p per minute. Standard network rates apply. Call from mobiles will be higher
UK: 020 33 499033 (toll charges may apply)
Middle East: +971 4 429 0 530 (toll charges apply)
Email: [email protected]

Asia/Pacific

Telephone:
Australia: 02 9935 8362 (toll charges apply)
China and Hong Kong: (for services in Mandarin & Cantonese): 86 21 2033 4848 (toll charges apply)
Hours of Operation: Mon - Fri 9:00am - 6:00pm CST
Japan: 03 5767 9325 (toll charges apply)
Hours of Operation: Mon-Fri 9:00am-6:00pm JST
Korea: 001 63 2 857 8778 (toll charges apply)
Hours of Operation: Mon-Fri 9:00am-6:00pm KST
Email: [email protected]

Mexico

Telephone: 001-800-272-9273 (toll-free)
Email: [email protected]

Central and South America

Telephone:
English: 801-975-3063 (toll charges apply)
Spanish: 801-975-3013 (toll charges apply)
Email: [email protected]

Once again, thank you for taking the time to post your comments.

Sincerely,

Lera Pimentel
eMedia Coordinator
IHGCare
Reference No.94690830

I know there have been speculations in prior posts, but has anyone determined if they are able to book the 2014 ITN nights before 12/31/15 for a stay in January? If not, would check-in of 12/30 and check out the morning of 01/01 suffice for "2015 stay." Thanks!

Just before they disappeared for good, I did a test booking for 2016, with the hotel showing nothing for January and February, so I'd say the idea that they can be pre-booked is a myth. I think checking out on 1/1 should work.

this works if available ^
i have done it .