Goonerfish

Did he say that it was indeed the quiz that actually caused the audit in the first place? Or did he only use that as an excuse after you offered that information?

sara5571

He firstly just said promotion and then he specifically mentioned the WIIAM game. I asked him was it simply playing that game and he said no it was managing various accounts and playing the game in order to "rack up points" amounted to fraudulent activity and that cancelling the accounts was the least action they would consider. The way he talked about racking up the points I thought he was accusing me of using some sort of hack, so I said could you explain about racking up points when I was simply playing for other people at times and without any cheats, but this didn't matter. He said they had proof of the fraudulent activity but wouldn't divulge what it was, he was quite vague about this aside from managing the accounts of the other family members to be honest. I admitted playing on their behalf with their permission at times and was therefore open to disqualification so I asked if even just my account could be kept and the others closed and he said no. I had put information about the game in the email I had sent, but this man didn't seem to know that the email existed.

fireworksboy

I thought that may be the one thing they latched onto.

torcross

Just a quick question

Did the person from PC not think it odd that you could have the authority to leave your families accounts closed but yours to remain open (as you mentioned to him), especially if as you say they actually belong to them but you controlled them.

If they were opened up specifically for the quiz you can see PC's point in closing all of them.

darben

This has to be the worst thought up game in Priority club history.
1) Customers trying to scam
2) Honesty not rewarded
3) Probably more dissatisfied customers than winners

My opinion whoever thought the game up for priority club should be terminated

henryr

Has anyone else had their account shut, due to the 'Win it in a minute' contest? Have you been sucessful in having it re-instated?

The Mileage Millionaire

Give me a break. What more do they think they could do?

moebod

Does anyone have a real live us agent's phone contact info, that deals in this audit dept? I am having the same issue, but talking to the walls....

FlyerTalker688786

People should pay attention to the post from last year that many many Chinese members account being closed for various reason. It seems that PC started from Asia and work westwards.

I did a survey on the Chinese members who lost their account, and found that the cause of closing account is based on multiple misbehaviour. The common misbehaviour I found were

1) Doing the quiz multiple times
2) Register promo code randomly to check validity
3) various actions include use the facilities of point and cash to gain point
4).......

There are about six or seven actions which is fairly common found among surveyed members. Here I will not go into details. People interested with this topic should search flyertea the Chinese forum and use the help of google translation.

To answer OP about the managing family account. In the survey, to have multiple accounts and managing family and friends account is considered of one of the cause that IHG to close member account. But I found the rate was very low, I seem to remember only about 20% of the surveyed population admitting to have such action. I need to check my survey result later as it is not on my iPad. However, I firmly believe that IHG or PriorityClub has a handful of evidence to close members accounts, and the actions lead to this decision is more likely to be multiple causes. In many case I think the cookies of the computer you have used may suggest something, or the constant behaviour pattern. Good luck. It will be likely that you have lost your account and PC will not give it back based on the Chinese experience. Otherwise there will be outrage from other members who lost the battle.

midnight

Thank you for letting us know about your survey.

Kindly confirm the following points:

FlyerTalker688786

1>, I did two rounds of survey. One is 34 and one is over 70 (again have to look back a littel later can only confirm first round 34 samples and second round more than 70)

2>, I was able to contact them because there are so many people got their account forzen and the complained in Flyertalk and the chinese equivelant flyertea.com

I was shocked about the scene and decide to hold up a survey to try to find out the reason behind all this. The people who got their account frozen are very eager as well so I was able to use online forum as the platform to get the survey done.

3>, the questions includes the membership type, level etc...Then it ask some specific information about the behaviour pattern includes whether members take part in the various misbehaviour indentified in that time.

4>, Please have a look at http://www.flyertea.com/thread-28915-1-1.html

It is the draft for the first round of the survey. I never really persued further in fear of corporate legal staff (you know what I mean). Anyway some stats in the second round survey you can find at http://www.flyertea.com/thread-39137-1-1.html which contains the general group for comparison...

I am actually glad that this sort of thing is happening in the Europe and US now. More people would pay attention to this matter whereas last year only seems Chinese being affected.