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Anyone else having problems with Cardpool?

Anyone else having problems with Cardpool?

Old Apr 4, 19, 10:49 am
  #1  
Original Poster
 
Join Date: Jul 2018
Programs: Delta SM, AA Advantage, HH Silver
Posts: 21
Anyone else having problems with Cardpool?

Not sure where to post this so I decided to try here. Has anyone here had any luck getting a check from Cardpool after selling a gift card to them? I sold them a AA giftcard approximately 2 weeks ago (purchased with my Bank of America airline credit) with nothing but automated responses from them. Have followed up twice (no response) and tweeted at them (no response). I found this link from Doctor of Credit soon after selling:

https://www.doctorofcredit.com/share...-card-selling/

Any ideas how to proceed from here? If they have not processed the card, can I sell it to another buyer?
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Old Apr 4, 19, 11:42 am
  #2  
 
Join Date: Apr 2019
Posts: 3
I sold them AA gift card in January this year and after almost 3 weeks of waiting, emailing and calling with no response, I had to file a BBB complaint to get them to call me. They asked a few questions about how I got my gift cards, why I sold them, etc. for verification. Then I got the check within a week.
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Old Apr 11, 19, 12:27 pm
  #3  
Original Poster
 
Join Date: Jul 2018
Programs: Delta SM, AA Advantage, HH Silver
Posts: 21
Thanks for the reply. Emailed Carpool again with no response. However, the balance is still on my card. I checked on selling it to CardCash but read several negative reviews about them also. Any advice on a reputable site to sell this card? I honestly never fly American Airlines mostly because I dislike their flight experience and I attempt to fly Delta whenever possible to maintain my lowly Silver status. Any ideas appreciated.
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Old Apr 15, 19, 3:35 pm
  #4  
 
Join Date: Jun 2005
Location: RNO
Posts: 374
Cardcash isn't much better. They just cancel all my orders. It would be nice if there were a reputable site that just did what they promise.
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Old Apr 15, 19, 3:50 pm
  #5  
Original Poster
 
Join Date: Jul 2018
Programs: Delta SM, AA Advantage, HH Silver
Posts: 21
Yes, I saw the bad reviews for Cardcash also. Listed it on Raise. Wanted me to validate it was 45 days after purchase. Still pending but at least I can remove it from listing at any time.
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Old Apr 15, 19, 6:00 pm
  #6  
Ambassador, New England
 
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,550
Raise would be your best bet, they seem the most "legit" of any of these gift card buying/selling sites.
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Old Apr 21, 19, 3:11 pm
  #7  
 
Join Date: Jan 2008
Location: San Luis Obispo, CA
Programs: Military Space-A, UA Plat, AA, Hyatt Globalist, Marriott Plat, IHG Plat, HHonors Gold
Posts: 1,233
Cardpool rejected sale, but sold my card

I have used Cardpool for years successfully, but a couple months ago I got a good deal on a Lord and Taylor Gift Card at Amazon, and sold it on Cardpool. It took a long time to verify the card, but it finally listed and then sold. I got notification that the card had sold, and then I got notification that the sale was cancelled. In my listings it showed as cancelled, so I thought it would be fine to list the card on eBay. I sold the card on eBay right away, and then the buyer contacted me and said the card was empty. I checked with Lord and Taylor, and the card had been emptied sometime after I listed it and after my buyer bought it, but I believe the buyer that he did not use it. I attempted to contact Cardpool, but they do not answer.
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Old Apr 21, 19, 3:22 pm
  #8  
TBD
 
Join Date: May 2010
Location: MCO
Programs: All The Programs
Posts: 1,447
I tried to list a gift card on cardpool ... but it still hadn't been reviewed after three weeks, so I cancelled. Fortunately, my card still has the original balance. From the above, seems like I dodged a bullet ...
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Old Apr 24, 19, 7:18 am
  #9  
Original Poster
 
Join Date: Jul 2018
Programs: Delta SM, AA Advantage, HH Silver
Posts: 21
Seems like I dodged the same bullet with Cardpool. After 3 weeks, luckily, my card still had it's balance. I subsequently listed it on Raise. It was a fairly easy process to get it listed except for having to upload the requested documentation to Raise...

They asked for the following:
"If you have proof the card has been activated for 45 days, please provide images or receipts, or anything you can proving this using this link." and then after uploading the receipt, they still asked "could provide a receipt with the last 4 digits of the card."

After sending the receipt to them, my card listed and sold in less than 15 minutes. (I had listed it about $5 lower than all the other American cards on the site). I received payment in 4 business days. All in all, I was happy with Raise. Stay away from Cardpool.
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Old Jul 5, 19, 6:11 pm
  #10  
 
Join Date: Dec 2004
Posts: 6,875
I’m on the other end of this.

Cardpool sold me a bad card and it’s been 11 days with no response to my request to fix this. I know there’s been a holiday but how long should I expect to get a response? Thanks.
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Old Jul 7, 19, 9:18 am
  #11  
TBD
 
Join Date: May 2010
Location: MCO
Programs: All The Programs
Posts: 1,447
I think you mean to ask whether you will get a reply at all...
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Old Jul 9, 19, 9:03 am
  #12  
 
Join Date: Dec 2004
Posts: 6,875
Just to followup, I received an answer in 14 days stating they'll issue a refund.
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