Kingfisher booking problem
Dec 2, 2008, 8:04 pm
#1
Original Poster
Join Date: Mar 2006
Programs: UA Premier, Hyatt Diamond
Posts: 102
Kingfisher booking problem
I tried to book a flight from Delhi to Khajuraho on Kingfisher Airlines; however, the website did not accept my Visa cards. I called one CC company and was told that they did not see any attempted transaction from India. I called its toll free number, but nobody picked up the phone for 30 minutes. Is this normal? I don't think there's a problem with my CC cards.
Dec 3, 2008, 12:29 am
#3
Join Date: Dec 2005
Location: Finland
Programs: Almost anything with six to twelve steps...
Posts: 1,033
I tried to book a flight from Delhi to Khajuraho on Kingfisher Airlines; however, the website did not accept my Visa cards. I called one CC company and was told that they did not see any attempted transaction from India. I called its toll free number, but nobody picked up the phone for 30 minutes. Is this normal? I don't think there's a problem with my CC cards.
Cheers,
T.
Dec 3, 2008, 1:17 am
#4
Join Date: Nov 2006
Location: Aberdeenshire
Programs: BA
Posts: 1,008
I tried to book a flight from Delhi to Khajuraho on Kingfisher Airlines; however, the website did not accept my Visa cards. I called one CC company and was told that they did not see any attempted transaction from India. I called its toll free number, but nobody picked up the phone for 30 minutes. Is this normal? I don't think there's a problem with my CC cards.
which here means some unspecified time in the future I went to the airport ticket desk (had to go to airport for a flight anyway so not a special trip), as the only other way was to use a TA, who add on a fairly hefty commission here in India these days.
Dec 3, 2008, 2:10 am
#5
Join Date: Dec 2005
Location: Finland
Programs: Almost anything with six to twelve steps...
Posts: 1,033
The KF website doesn't accept international credit cards - I tried to make a booking with them last week and called them when it rejected the credit card. It's a known problem for them and they reckon that they'll fix it "in some days" which here means some unspecified time in the future
which here means some unspecified time in the future Cheers,
T.
Dec 3, 2008, 3:23 am
#6
Original Poster
Join Date: Mar 2006
Programs: UA Premier, Hyatt Diamond
Posts: 102
I have U.S. based Visa cards. So there's no way for me to purchase the tickets unless I use travel agents? Don't they charge hefty fees? IT's toll free number doesn't work. I waited forever, but it seems like the number is bogus. I certainly expected more from a five-star carrier.
Dec 3, 2008, 8:05 am
#7
Join Date: Nov 2006
Location: Aberdeenshire
Programs: BA
Posts: 1,008
To the OP, it does suck, especially when Jet can manage it (and have for some time now). That said, BA only recently introduced overseas CC facility when booking flights starting in India, and if you want to book directly with Virgin then you have to go to their office downtown
. You have no option but to use a TA, whether a virtual or physical one. Good luck!
Dec 3, 2008, 1:01 pm
#8
Join Date: Jan 2008
Location: SAN
Posts: 73
I booked a ticket on Kingfisher last night using a US issued Amex. The transaction did not go through, but a PNR was issued.
I was told to call them within the hour and fix the credit card issue. Spoke to a very helpful (but mechanical) agent (called the toll-free number in the US) and got it sorted out.
Quite annoying! (Especially will all their 5 star garbage)
In case it helps the OP, the number i called was 1-866-435-9532
I was told to call them within the hour and fix the credit card issue. Spoke to a very helpful (but mechanical) agent (called the toll-free number in the US) and got it sorted out.
Quite annoying! (Especially will all their 5 star garbage)
In case it helps the OP, the number i called was 1-866-435-9532