Adding FF# to AI booking
Dec 2, 2023 | 6:03 am
#1
Original Poster
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,651
Adding FF# to AI booking
Hello
I booked a ticket on AI BLR-MAA-DXB/DXB-BOM-BLR
Booking was made on HDFC smartbuy/GoIbibo Economy (E)
I am trying to add my FF (SQ *G) but I can't find an option to do so on AI website (I am able to input passenger info, select seats and book AVML)
Any help or trick to do so will be appreciated. Worst case I will call AI
TIA
I booked a ticket on AI BLR-MAA-DXB/DXB-BOM-BLR
Booking was made on HDFC smartbuy/GoIbibo Economy (E)
I am trying to add my FF (SQ *G) but I can't find an option to do so on AI website (I am able to input passenger info, select seats and book AVML)
Any help or trick to do so will be appreciated. Worst case I will call AI
TIA
Dec 2, 2023 | 6:20 am
#2
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,766
Hello
I booked a ticket on AI BLR-MAA-DXB/DXB-BOM-BLR
Booking was made on HDFC smartbuy/GoIbibo Economy (E)
I am trying to add my FF (SQ *G) but I can't find an option to do so on AI website (I am able to input passenger info, select seats and book AVML)
Any help or trick to do so will be appreciated. Worst case I will call AI
TIA
I booked a ticket on AI BLR-MAA-DXB/DXB-BOM-BLR
Booking was made on HDFC smartbuy/GoIbibo Economy (E)
I am trying to add my FF (SQ *G) but I can't find an option to do so on AI website (I am able to input passenger info, select seats and book AVML)
Any help or trick to do so will be appreciated. Worst case I will call AI
TIA
Dec 2, 2023 | 1:02 pm
#4
Original Poster
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,651
Dec 4, 2023 | 2:01 am
#5
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,690
Dec 18, 2023 | 6:28 pm
#8
Original Poster
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,651
Thanks
I sent AI a Twitter DM and they added the FF in 10-15 mins but I couldn't see the FF online to check it.
During OLCI, I noticed that they had entered it incorrectly (correct number but incorrect carrier) which I was able to correct.
I sent AI a Twitter DM and they added the FF in 10-15 mins but I couldn't see the FF online to check it.
During OLCI, I noticed that they had entered it incorrectly (correct number but incorrect carrier) which I was able to correct.
Dec 18, 2023 | 6:48 pm
#9
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,766
Doing it through X is unnecessary extra effort. There's no benefit to adding it early. Just more headache wondering it they have done it at all and done it right. You any way have to OLCI. Might as well do it then.
Dec 18, 2023 | 11:42 pm
#10
Join Date: Jan 2013
Programs: KFEG, EY Gold, AI Plat, Accor Plat
Posts: 166
I have a template message ready with me. Just have to change the PNR & E-ticket number and DM them on X. Hardly takes a minute of my time and they respond within minutes too. Of course all this can be avoided if only AI allowed updating FF# in manage reservation option.
Dec 21, 2023 | 8:21 pm
#11
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,339
I've sent them a couple DMs on X and they've never replied. I guess I'll just have to wait until OLCI.
In the same vein, can they update everyone's birthday in the reservation that changed when we booked? Literally every single person had their birthday changed to one day earlier.
In the same vein, can they update everyone's birthday in the reservation that changed when we booked? Literally every single person had their birthday changed to one day earlier.
Dec 21, 2023 | 9:26 pm
#12
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,766
I've sent them a couple DMs on X and they've never replied. I guess I'll just have to wait until OLCI.
In the same vein, can they update everyone's birthday in the reservation that changed when we booked? Literally every single person had their birthday changed to one day earlier.
In the same vein, can they update everyone's birthday in the reservation that changed when we booked? Literally every single person had their birthday changed to one day earlier.
Dec 22, 2023 | 4:30 pm
#13
Join Date: Jan 2016
Location: VPS, previously SEA and PIT
Programs: DL Diamond/1MM, Hilton Diamond, Hertz President's Circle
Posts: 1,339
The X/Twitter DM I sent finally garnered a reply about adding the FF#. They said the contact the specific airline to add my number. I simply said 'You ARE the airline' and just ended the chat. I'll get it at OLCI I guess.