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Old Apr 26, 2017 | 12:21 am
  #1  
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AI Seat Selection

I am trying to select a seat on my AI return flight using the AI website. However, there seems to be technical glitch (for the last 7-8 days). Is there any other way to select the seat assignment?

I've tried calling them, but their customer service is terrible. I was on hold for nearly 30 mins and then when the call connected, it seemed like somebody disconnected at the other end.
acader is offline  
Old Apr 27, 2017 | 6:20 am
  #2  
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Originally Posted by acader
I am trying to select a seat on my AI return flight using the AI website. However, there seems to be technical glitch (for the last 7-8 days). Is there any other way to select the seat assignment?

I've tried calling them, but their customer service is terrible. I was on hold for nearly 30 mins and then when the call connected, it seemed like somebody disconnected at the other end.
website or calling are the only 2 options (unless you want to walk in to one of their city offices)....

normally i don't face a problem calling them....i was not able to pick my seats online for both my flights yesterday & today....a 5 minute call to their call center & it was all sorted out....
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Old Apr 30, 2017 | 12:41 pm
  #3  
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On my recent trip I used the chat option which worked really well and took just 5 minutes.
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