Reserve your seat on AI
Sep 16, 2015, 10:13 pm
#1
Original Poster
Join Date: Aug 2004
Location: LYS, BKK, JFK
Programs: LH SEN* ; Lifetime Ivory Member AF
Posts: 350
Reserve your seat on AI
Dear All,
I am flying BKK EWR via BOM next week in C and I'd like to book my seat.
I have tryed on AI Website in the "view booking as guest" section.
I entered my reservation code my first and last name and I always get
an error !
My booking number is fine as on Checkmytrip it pulls up. And I am pretty sure of my name.
If someone can help me it would be great !
Mat
I am flying BKK EWR via BOM next week in C and I'd like to book my seat.
I have tryed on AI Website in the "view booking as guest" section.
I entered my reservation code my first and last name and I always get
an error !
My booking number is fine as on Checkmytrip it pulls up. And I am pretty sure of my name.
If someone can help me it would be great !
Mat
Sep 16, 2015, 11:43 pm
#2
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
The website is terrible.
You may just have to call into a ticket office to get a seat assignment.
You may just have to call into a ticket office to get a seat assignment.
Sep 17, 2015, 1:18 am
#3
Original Poster
Join Date: Aug 2004
Location: LYS, BKK, JFK
Programs: LH SEN* ; Lifetime Ivory Member AF
Posts: 350
That was my feared... Calling them as I rather like to make my seat pick knowing how the cabin is.
Strange on KVS the cabin is not accurate it shows a different aircraft.
Mat
Sep 17, 2015, 5:57 am
#4
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
i come across this error very often....the best thing to do is to call them to block your seat & also ask them what type of aircraft it is....
Sep 17, 2015, 8:32 am
#5
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
I agree the website is terrible ! Also when you try to book a ticket you can't have the conditions of the fare.
That was my feared... Calling them as I rather like to make my seat pick knowing how the cabin is.
Strange on KVS the cabin is not accurate it shows a different aircraft.
That was my feared... Calling them as I rather like to make my seat pick knowing how the cabin is.
Strange on KVS the cabin is not accurate it shows a different aircraft.
It may take AI some time to update the Aircraft Type Code, but the Seat Map itself that is shown via the KVS Tool should always be real-time.
Sep 17, 2015, 7:49 pm
#6
Original Poster
Join Date: Aug 2004
Location: LYS, BKK, JFK
Programs: LH SEN* ; Lifetime Ivory Member AF
Posts: 350
Here is the seat map on Seat Guru (whihc is IMO accurate as I already flew with this aircraft)
[IMG]
[/IMG]Here is what KVS Shows (IMO it is wrong) :
[IMG]
[/IMG]There is a roiw 13 which is strange ! Normally no row 13 in aircraft...
Alson based on my previous flight with AI BOM EWR the row 12 and 14 seats DEF are reserved to crew for resting, another strange habit of AI. The crew are closing the middle seat in business with a curtain to sleap.
Sep 18, 2015, 3:03 am
#7
Join Date: Jun 2005
Location: London
Posts: 611
Sep 19, 2015, 11:59 am
#8
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Sep 20, 2015, 10:45 pm
#9
Original Poster
Join Date: Aug 2004
Location: LYS, BKK, JFK
Programs: LH SEN* ; Lifetime Ivory Member AF
Posts: 350