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-   -   AirIndia - FlyingReturns (https://www.flyertalk.com/forum/india-based-airlines/1652347-airindia-flyingreturns.html)

Keyser May 16, 2023 6:57 am


Originally Posted by PiperAtGatesofDawn (Post 35253781)
For members I think it's 1 booking. For others it's 5. The others whom you're booking for don't have to have taken 5 flights in the last year.

But this is a super hard and bad rule. Earlier it was to start redeeming you had to have that qualification. It was a one time thing. Now its every year? That's stoopid.

I agree. Extremely foolish.

I'm well over the 5 flights but my wife & kids have not taken a single revenue flight over the last year on AI. So basically this means they won't be able to redeem for themselves or others.

PiperAtGatesofDawn May 16, 2023 8:59 pm

AI's website though very clearly shows the old rules. OP should HUACA to see if what that agent told them was correct.


https://cimg4.ibsrv.net/gimg/www.fly...c64cfe0aac.png
https://cimg5.ibsrv.net/gimg/www.fly...5e4f63f74d.png

sweets61250 May 17, 2023 2:13 pm


Originally Posted by sweets61250 (Post 35251251)
Booked an award seat for a family member. The booking went through but the points didn't get deducted. So I called the help desk to confirm if the ticket is valid.

Was told that ticket is not issued as you cannot book tickets for other people as you don't have 5 revenue tickets in the last 1 year. This is a new rule started from May 8th 2023 since the new website has started. Would have been embaressing if the passenger would have reached the airport to board the flight.

In March 2023 I have booked more than 10 award bookings for various family member. They reconfirmed these tickets are valid.

Just for info for everyone.

Received an email and SMS for webcheckin. Points not deducted. This is weied.

donblount Jun 16, 2023 5:50 am

How does the flying returns expiry work? This is what I see when I login go my account. Does this mean the 3000 miles will expire on 31 Dec 2024 regardless of whether I travel before that or not? Normally airlines extend the expiry date if you travel on the airline prior to the expiry. Is that not the case with Air India?

3000 FR Points expiring on 31 Dec 2024
2000 FR Points expiring on 31 Jan 2025
4000 FR Points expiring on 31 Oct 2025
4000 FR Points expiring on 30 Nov 2025

PiperAtGatesofDawn Jun 16, 2023 7:49 am


Originally Posted by donblount (Post 35336904)
How does the flying returns expiry work? This is what I see when I login go my account. Does this mean the 3000 miles will expire on 31 Dec 2024 regardless of whether I travel before that or not? Normally airlines extend the expiry date if you travel on the airline prior to the expiry. Is that not the case with Air India?

3000 FR Points expiring on 31 Dec 2024
2000 FR Points expiring on 31 Jan 2025
4000 FR Points expiring on 31 Oct 2025
4000 FR Points expiring on 30 Nov 2025

Miles expire after 3 years irrespective of account activity. This is standard practice on many airlines.

You can revive expired miles by paying Re 0.60/mile (generally not worth it).

sweets61250 Jun 17, 2023 9:15 am

Miles transferred from a credit card expire in 1 year.

donblount Jun 17, 2023 2:14 pm

Is there anyway to use air india miles other than booking a flight? Hotels / Shopping etc?

PiperAtGatesofDawn Jun 17, 2023 10:04 pm


Originally Posted by donblount (Post 35340327)
Is there anyway to use air india miles other than booking a flight? Hotels / Shopping etc?

Nope. AI or *A awards flights or upgrades only.

deepakvalecha Jul 3, 2023 12:40 pm

Did AI not extend expiring points this quarter like they used to? I just lost a whole load of points on 1 July :(

PiperAtGatesofDawn Jul 3, 2023 10:26 pm


Originally Posted by deepakvalecha (Post 35383088)
Did AI not extend expiring points this quarter like they used to? I just lost a whole load of points on 1 July :(

They were pretty clear on this. With the implication this was the last extension.


Points extension
All FR Points validity has been extended till 30th June '23.
Members can further extend their FR points validity till 31st Dec '23 by just doing 1 accrual or redemption activity till 30th June '23.

andreeeeew Jul 16, 2023 7:56 pm

Any redemption sweet spots I'm missing outside of America? The partner redemptions are looking extortionate, esp in asia-pac (12.5k for a sub-500 mile flight?)

Acid Aug 14, 2023 1:31 pm


Originally Posted by PiperAtGatesofDawn (Post 35495203)
I agree AI did that. And it was really silly of them to put out the seat video on the same day. However, from a customer perspective - that should be our focus. People should not be complaining or raving about the shade of purple used in the logo!


They have multiple transfer partners - only *A ones though. And I hope some of UK's partners like JL will join when UK gets absorbed into AI. We didn't get any seat details but that's what the press and bloggers should have been asking the AI management about during/after the event. That's the real story.

Of course if AI has a competitive FFP, I'll be back! I was TMC for 4 years but left when I realized how awful that program was.


As a US based person, I'm hoping for a new competitive program that one can transfer to from Amex, Chase, Cap1, Citi etc. like SQ, Avios and some others. Most of my 9W redemptions were using AA miles which gave a great value. I feel Aeroplan is decent but expensive, most other *A programs are not good for long haul partner redemption. UA gutted their 'chart'. AI can fill that void.

PiperAtGatesofDawn Aug 14, 2023 8:10 pm


Originally Posted by Acid (Post 35497239)
As a US based person, I'm hoping for a new competitive program that one can transfer to from Amex, Chase, Cap1, Citi etc. like SQ, Avios and some others. Most of my 9W redemptions were using AA miles which gave a great value. I feel Aeroplan is decent but expensive, most other *A programs are not good for long haul partner redemption. UA gutted their 'chart'. AI can fill that void.

There was talk about revamping AI's FFP, but nothing has happened so far. They need to cut their redemption rates by about 40% in most areas to become competitive. Unfortunately UK while merging with AI, has exponentially worse international J redemption rates.

AI also has as few transfer partners as AA. Apart from a couple of co-branded cards and Citibank (which will be absorbed into Axis by March 24), AI has no transfer partners even in India.

We all wish for a better AI FFP, but given everything, I'm not that hopeful it will get significantly better.

PiperAtGatesofDawn Aug 28, 2023 5:47 am

New AI mobile app has been out for a few weeks now. Has lots of "flowing transition graphics" highlighting various places in India and abroad; and a slightly better UI along with the ability to book AI award tickets. Some of the text and workflows still remain silly and no sign of *A award booking as yet.

And I just remembered... they've removed family pooling... does anyone know if that still works if it was setup earlier? I can't see any place to manage it though.

oliver2002 Aug 28, 2023 5:51 am

Which service provider do they use to run the FFP nowadays? Still the Swiss company or have they transitioned to the company that also runs Tata Neu?


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