Spicejet shenanigans
Feb 22, 2014 | 9:36 am
#1
Original Poster
Join Date: Oct 2013
Posts: 5
Spicejet shenanigans
A month ago I booked a flight on Spicejet from BKK to BLR. Today they email me to say they've discontinued the flight. No other flights on that route appear to be available either. Have they discontinued the whole route?
Feb 22, 2014 | 4:52 pm
#2
Join Date: May 2004
Location: US
Programs: UA Lifetime Gold, IHG Gold, Marriott Gold
Posts: 1,044
Why did Spicejet think that it can compete on this route. TG flies daily, SQ, MH, Tiger, 9W (from BOM) and AI (from CCU) offer connecting service and have frequent flyer programs. Unless Spicejet is significantly cheaper, most flyers would choose the other airlines. If SG is too cheap, then the flight is not economical anyway. They need to offer something extra or an incentive.
Feb 22, 2014 | 10:37 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,706
Feb 23, 2014 | 10:10 am
#4
Join Date: Oct 2007
Location: LONDON
Programs: CX DM, BA G4L, QR PLT, EK PLT, Hyatt CC, HH DM, SQ SLTRE, BonvoyTit, UK SL, VS Wings, UA, DL, AA
Posts: 1,756
Spicejet and the like don't have interline agreements with carriers set up so they won't rebook you - they will just give you a full refund and you are left to fend for yourself. Happened to me on a domestic route before.
Feb 23, 2014 | 8:49 pm
#5
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,774
If you push hard enough, they will rebook you via PNQ. They will not put you on another carrier, which is a pain because the fare has probably increased so your refund probably won't get you to BKK.
Feb 24, 2014 | 5:30 am
#6
Join Date: Apr 2012
Location: New Delhi
Programs: Jet Privilege
Posts: 146
Talking about SpiceJet Shenanigans, read this brief blog post about how lewd their employees are, HORRIBLE!!! http://t.co/0DTTTHeNza