Kingfisher Website Broken?
Oct 19, 2010 | 9:42 pm
#1
Original Poster
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,606
Kingfisher Website Broken?
I've been trying to check availability of a redemption seat for the last 2 days now and the error I get when I check the book with King Miles option and then enter the username and password is that the King Club system is down for maintenance.
Am I the only one with this problem?
Am I the only one with this problem?
Oct 20, 2010 | 5:02 am
#2
Join Date: Mar 2008
Location: London, UK
Programs: BA Gold (OW Emerald) & Jet Airways - Thank goodness i never got started.......most awful FF program
Posts: 2,385
I've been trying to check availability of a redemption seat for the last 2 days now and the error I get when I check the book with King Miles option and then enter the username and password is that the King Club system is down for maintenance.
Am I the only one with this problem?
Am I the only one with this problem?
Oct 20, 2010 | 10:21 pm
#4
Join Date: Jan 2010
Posts: 11
I transferred 60k SPG points to Kingfisher and it took 16 days to show up in my account and now when I'm ready to make my award bookings, the site has been down since 4 days.....great !!!
When you send them emails inquiring about the delay they reply back..."Please try after 2 hours"....it's been 96 hours already and counting...
If you call them they say IT Dept. is working on it. We don't know when it will be up and running.
Oh well, never will I waste my valuable SPG points after them !
When you send them emails inquiring about the delay they reply back..."Please try after 2 hours"....it's been 96 hours already and counting...
If you call them they say IT Dept. is working on it. We don't know when it will be up and running.
Oh well, never will I waste my valuable SPG points after them !
Oct 21, 2010 | 12:13 pm
#5
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,697
I transferred 60k SPG points to Kingfisher and it took 16 days to show up in my account and now when I'm ready to make my award bookings, the site has been down since 4 days.....great !!!
When you send them emails inquiring about the delay they reply back..."Please try after 2 hours"....it's been 96 hours already and counting...
If you call them they say IT Dept. is working on it. We don't know when it will be up and running.
Oh well, never will I waste my valuable SPG points after them !
When you send them emails inquiring about the delay they reply back..."Please try after 2 hours"....it's been 96 hours already and counting...
If you call them they say IT Dept. is working on it. We don't know when it will be up and running.
Oh well, never will I waste my valuable SPG points after them !
Jan 9, 2011 | 8:48 am
#6
Original Poster
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,606
I need to redeem a ticket and yet again, I'm getting this message:
"King Club loyalty system is down for maintenance. Please try again."
This isn't the first time, see my OP. What's the point of collecting miles if they don't let us redeem them?
The more I deal with Kingfisher the less impressed I get.
"King Club loyalty system is down for maintenance. Please try again."
This isn't the first time, see my OP. What's the point of collecting miles if they don't let us redeem them?
The more I deal with Kingfisher the less impressed I get.
Jan 10, 2011 | 5:40 am
#10
Original Poster
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,606
What irks me is that their revenue website works fine all the time but their redemption booking engine keeps breaking. That's not cool at all.
Jan 10, 2011 | 5:44 am
#11
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,255
Jan 12, 2011 | 6:42 am
#12
Moderator: LGBTQ+ Travel, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,582
Strange. I successfully booked a redemption on the website a couple of days back in First for DEL-LHR. No issues at all. Seat selection etc were all possible as well, and the ticket was issued instantly too.