How is Indigo?
#122


Join Date: Feb 2015
Posts: 1,198
I was checking-in (Online) a female family member for a domestic Indigo flight. The seatmap showed which seats were occupied by females. (I guess this is in case a female prefers to sit next to a female).
I never knew this functionality existed!
I never knew this functionality existed!
#123
FlyerTalk Evangelist




Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,703
Has anyone tried upgrading their ticket to business class at the airport or is there an upgrade option during online check-in?
I bought a ticket for my parents months ago when there was no business class option on the DEL-BOM route. Their flight is next week & I wanted to upgrade them to business class if possible.
I bought a ticket for my parents months ago when there was no business class option on the DEL-BOM route. Their flight is next week & I wanted to upgrade them to business class if possible.
#124


Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,766
Has anyone tried upgrading their ticket to business class at the airport or is there an upgrade option during online check-in?
I bought a ticket for my parents months ago when there was no business class option on the DEL-BOM route. Their flight is next week & I wanted to upgrade them to business class if possible.
I bought a ticket for my parents months ago when there was no business class option on the DEL-BOM route. Their flight is next week & I wanted to upgrade them to business class if possible.
#125
FlyerTalk Evangelist




Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,703
For AI stock ticket you'll get an upgrade offer at T-72. It's not a bid... accept offer, pay and upgrade. Otherwise upgrading at the airport is also possible but that requires waiting around and going from counter to counter... doing it online will be easier for them.
#127


Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,766
There goes WN's 2 free checked bags... IndiGo co-founder Rakesh Gangwal becomes chairman of Southwest Airlines
#128
FlyerTalk Evangelist




Join Date: Apr 2009
Location: India
Programs: DL Diamond, Bonvoy Lifetime Titanium, ALL Platinum, IHG Platinum
Posts: 30,703
#129


Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Gold, Marriott LTT, HH Diamond
Posts: 963
I see the pics above of the nice new "stretch" business class and I'm interested in it. AeroLoPA only shows it on A321neos and some articles I see talk about it being very limited in availability. But it sounds like they're looking to expand it. I'm starting to plan a trip for January next year. Will stretch be widely available then? What are their plans for expanding it? If it matters, we're currently looking at: COK-HYD, HYD-BOM.
#132
Join Date: Mar 2025
Posts: 13
IndiGo may seem like a convenient option, but be prepared for awful customer service. My baggage was delayed for over 50 hours, and when it finally arrived, expensive items were missing. IndiGo refused to take responsibility or offer real compensation. If you choose them, document everything and don't expect much help if things go wrong. Safe travels!
#134


Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,766
#135


Join Date: Feb 2015
Posts: 1,198
Canceled a couple of domestic Indigo flights 2 months ago. No refunds issued yet.
These tickets were refundable with a 999 rupees penalty.
What is the best approach to contact Indigo? Call ? or Twitter (X)?
I did keep the screenshots of the cancellation page - which shows the amount to be refunded.
These tickets were refundable with a 999 rupees penalty.
What is the best approach to contact Indigo? Call ? or Twitter (X)?
I did keep the screenshots of the cancellation page - which shows the amount to be refunded.
This should not take so long. At least i got the money back.



