AI cancelled SIN-BLR flight
Aug 7, 2010, 7:35 pm
#1
Original Poster
Join Date: Nov 2007
Location: BLQ / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,071
AI cancelled SIN-BLR flight
On 17th Aug ticketed to fly the morning SIN-BLR on AI in J. Have just recieved an email from AI saying they have cancelled this flight.
From my hundreds of flights I have been fortunate enough to not have had this problem before. They have offered to book me via MAA which does not suit as arrival into BLR is too late for my meetings. So my question is what should I epect from AI now to resolve my challenge.
Will they transfer me to the SQ flight on the night of the 16th in J?
How easy is it in dealing with AI in resolving this sort of problem?
Look forward to your suggestions.
WLGNZ
From my hundreds of flights I have been fortunate enough to not have had this problem before. They have offered to book me via MAA which does not suit as arrival into BLR is too late for my meetings. So my question is what should I epect from AI now to resolve my challenge.
Will they transfer me to the SQ flight on the night of the 16th in J?
How easy is it in dealing with AI in resolving this sort of problem?
Look forward to your suggestions.
WLGNZ
Aug 8, 2010, 3:20 am
#2
Join Date: Feb 2010
Programs: FSPP, Impresario, Prive, Virtuoso
Posts: 697
The AI in SIN is not a representation of the AI in other locations, so from my prior experiences with AI, if something goes wrong, then you HAVE to go down to the city office. I don't think they realize they have a phone in their office
Aug 8, 2010, 5:10 am
#3
Join Date: Mar 2009
Location: All over India
Programs: 9W Plat, Flying Blue Elite, HHonors Gold, Accor Le Club Plat
Posts: 814
On 17th Aug ticketed to fly the morning SIN-BLR on AI in J. Have just recieved an email from AI saying they have cancelled this flight.
From my hundreds of flights I have been fortunate enough to not have had this problem before. They have offered to book me via MAA which does not suit as arrival into BLR is too late for my meetings. So my question is what should I epect from AI now to resolve my challenge.
Will they transfer me to the SQ flight on the night of the 16th in J?
How easy is it in dealing with AI in resolving this sort of problem?
Look forward to your suggestions.
WLGNZ
From my hundreds of flights I have been fortunate enough to not have had this problem before. They have offered to book me via MAA which does not suit as arrival into BLR is too late for my meetings. So my question is what should I epect from AI now to resolve my challenge.
Will they transfer me to the SQ flight on the night of the 16th in J?
How easy is it in dealing with AI in resolving this sort of problem?
Look forward to your suggestions.
WLGNZ
Aug 8, 2010, 1:46 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
unfortunately this is true....if you make it to their office then they might be able to help you out....
Aug 8, 2010, 8:11 pm
#5
Original Poster
Join Date: Nov 2007
Location: BLQ / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,071
Thanks for the feedback.
I fly into SIN 14 hours before the cancelled flight so will not be able to make it to their office to find a fix. Looks like I will cancel and claim trvael insurance to cover another option.
WLGNZ
I fly into SIN 14 hours before the cancelled flight so will not be able to make it to their office to find a fix. Looks like I will cancel and claim trvael insurance to cover another option.
WLGNZ
Aug 9, 2010, 3:31 am
#7
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682