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-   -   Avoid the Jet DXB/DEL Route (https://www.flyertalk.com/forum/india-based-airlines/1065020-avoid-jet-dxb-del-route.html)

SuperFlyBoy Mar 20, 2010 6:25 am


Originally Posted by saad (Post 13612294)
i did....a number of times....the end result was that i got a free ticket in première for the del-jfk sector....

Nice!

Nothing like that for me... :(

However, I do benefit from flying the other airline anyway - much cheaper than Jet. (And no headaches...)

Colts_01 Mar 20, 2010 8:58 am


Originally Posted by d3vski (Post 13612092)
We need more information because what you have stated goes against everything that Jet Airways is known for.

were you:

1) late inbound on the United?
2) Did you have a boarding card issued on Jet sector?
3) Were you one through ticket?

and also from what i gather from your post:

1) it seems that Jet gave away seats 40 mins before departure, this is normal for most airlines around the world. Check in closes t-60mins and any spare seats go to standby pax.

2) A refundable ticket with Jet does not mean it is endorsable to other carriers just because your late. it probably said VALID 9W ONLY. This is normal unless you buy the full whack published fare as per IATA which is endorsable to any airline. You would have been better off asking for a refund rather than being endorsed over to another carrier.

I agree with the above comments, it is the responsibility of United which issued the ticket.

Mr. Bean Mar 20, 2010 2:23 pm

well, combined with the OP's one other post, it seems that he had an H fare on 9W. While that is a refundable ticket (with a small penalty), it does not, in fact, earn miles on UA (or AA for that matter). Strange, but H is actually not a high fare bucket for 9W. And if the OPs UA segments were not refundable, then the most restrictive rules would apply for the whole ticket, I think.

And actually, from what the OP wrote, it is 9W who issued his ticket, not UA... so 9W should have rerouted him instead of making him wait 24 hours. 9W has lots of restrictions on fares being sold on OAL stock, except for very high buckets.

Keyser Mar 20, 2010 3:19 pm


Originally Posted by Mr. Bean (Post 13614290)
And actually, from what the OP wrote, it is 9W who issued his ticket, not UA... so 9W should have rerouted him instead of making him wait 24 hours. 9W has lots of restrictions on fares being sold on OAL stock, except for very high buckets.

if the op was flying out from india then i guess jet may have had some other options to put him on another flight....maybe in dubai they couldn't have done this....

infact, a lot of airlines won't put you on another airline if you miss your flight or one of their flights get cancelled....last summer i was flying from dc to ny on aa....my flight to india was later that day from jfk....aa cancelled their dc-ny flight & would not reroute me on any other airline....they gave me 2 options, either take a full refund or wait for their next flight that was leaving in the evening....i took the refund & flew another airline to get to jfk on time to catch my international flight....

ung1 Mar 21, 2010 12:43 am


Originally Posted by saad (Post 13614563)
if the op was flying out from india then i guess jet may have had some other options to put him on another flight....maybe in dubai they couldn't have done this....

infact, a lot of airlines won't put you on another airline if you miss your flight or one of their flights get cancelled....last summer i was flying from dc to ny on aa....my flight to india was later that day from jfk....aa cancelled their dc-ny flight & would not reroute me on any other airline....they gave me 2 options, either take a full refund or wait for their next flight that was leaving in the evening....i took the refund & flew another airline to get to jfk on time to catch my international flight....

They would only do so if it was on the same ticket/ airline. They aren't responsible for your other flights that aren't with them. And afaik AA doesn't fly from JFK to India.

Culture Guru Mar 21, 2010 12:51 am


Originally Posted by ung1 (Post 13616604)
They would only do so if it was on the same ticket/ airline. They aren't responsible for your other flights that aren't with them. And afaik AA doesn't fly from JFK to India.

I dont think our fellow FT'er meant AA flight from JFK to India. He only hints at AA flight from DC to JFK, to make his other international connection

SuperFlyBoy Mar 21, 2010 1:00 am


Originally Posted by ung1 (Post 13616604)
And afaik AA doesn't fly from JFK to India.

They fly to DEL (which is saad's base) non-stop/direct from ORD, but this is not relevant in any case, as the JFK-India ticket was probably on Jet Airways.

d3vski Mar 21, 2010 7:14 am


Originally Posted by Mr. Bean (Post 13614290)
And actually, from what the OP wrote, it is 9W who issued his ticket, not UA... so 9W should have rerouted him instead of making him wait 24 hours. 9W has lots of restrictions on fares being sold on OAL stock, except for very high buckets.

From what i gather from the OP, they had 2 separate tickets which connected in Dubai. The OP was late for the Jet Flight and Jet had no way to know he is inbound from another carrier. As far as Jet are concerned, the OP missed check in and therefore "NO SHOWED". They are not obliged to endorse the OP over to another carrier as it was not their fault that the OP "NO SHOWED".

Further along, it seems that the OP has managed to get United (although not obliged to do so) to put them in a hotel until the next flight (24hrs later).

No blame on Jet in this scenario.

Keyser Mar 21, 2010 9:42 am


Originally Posted by ung1 (Post 13616604)
They would only do so if it was on the same ticket/ airline. They aren't responsible for your other flights that aren't with them. And afaik AA doesn't fly from JFK to India.


Originally Posted by sleeplessinNL (Post 13616614)
I dont think our fellow FT'er meant AA flight from JFK to India. He only hints at AA flight from DC to JFK, to make his other international connection

exactly....my point was that if you are connecting on 2 different airlines & you miss flight number 2 because your flight number 1 was delayed then flight number 2 has no obligation to put you on a different airline....

ung1 Apr 24, 2010 8:33 pm

Now that IT is starting DXB-DEL flights, it would be interesting to see how it measures up against 9W.

Personally, I'm already disappointed because of the flight timings (reach DEL at 4 am) which are almost exactly the same as those of 9W. Hopefully more competition on the route should bring down EK's fares.

Keyser Apr 25, 2010 6:02 am


Originally Posted by ung1 (Post 13837418)
Hopefully more competition on the route should bring down EK's fares.

i don't know how that would work....the ek flights flying between del-dxb are far more comfortable than 9w & it....ek operates their long haul service on this route while 9w & it use the same planes as their short haul domestic routes....

zakami Apr 25, 2010 4:38 pm


Originally Posted by saad (Post 13838656)
i don't know how that would work....the ek flights flying between del-dxb are far more comfotable than 9w & it....ek operates their long haul service on this route while 9w & it use the same planes as their short haul domestic routes....

I don't think very many people take into account the type of aircraft when purchasing tickets. Fare is key. Outside of FT, there are very few people who care about the aircraft type - quality of food seems to be more important to people in the sub-continent.

Yaatri Apr 25, 2010 5:05 pm


Originally Posted by Colts_01 (Post 13612844)
I agree with the above comments, it is the responsibility of United which issued the ticket.

Right. It's UA responsibility to provide hotel to OP, but only if the OP had a through ticket. If the OP bought two separate tickets, UA owed him nohing beyond any compensation that the OP might have been eligible for delay, if the UA flight was delayed.
Was it a through ticket or did the OP buy a separate ticket on 9W? On a through ticket, UA should have checked him through, in which case his seat would not have been given away.

ung1 Apr 26, 2010 12:45 am


Originally Posted by zakami (Post 13841494)
I don't think very many people take into account the type of aircraft when purchasing tickets. Fare is key. Outside of FT, there are very few people who care about the aircraft type - quality of food seems to be more important to people in the sub-continent.

True. The big difference in this case is the flight schedule for DXB-DEL. Especially if you need to take a connecting domestic flight, a day flight is preferable, and many would continue to pay a premium for that.

Keyser Apr 26, 2010 3:44 am


Originally Posted by zakami (Post 13841494)
I don't think very many people take into account the type of aircraft when purchasing tickets. Fare is key. Outside of FT, there are very few people who care about the aircraft type - quality of food seems to be more important to people in the sub-continent.

that was not my point....

ek is operating a flight that has economy, business & first....while 9w & it flight only have economy & business....that i guess is the main reason for the price difference....

etihad for example has a business class with a full flat bed as compared to 9w that has a business seat very similar to their domestic flights....i know i definitely won't mind paying a few thousand rupees more to get the full flat bed....& everyone else i know would do the same thing....


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