IB flight no longer for sale, but still shows to agent as confirmed
#1
Original Poster
Join Date: Nov 2017
Location: LCYJFKGIG
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Posts: 158
IB flight no longer for sale, but still shows to agent as confirmed
Any one had experience with this? The flight in question is from Rio de Janeiro to Madrid on April 5th. I'd like to know sooner rather than later if the flight is cancelled, as I have to make other arrangements.
#3
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
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Flight will almost certainly be cancelled at the last possible moment.
Spain has blocked arrivals from Brazil. Although that could change before April, unless you are a Spanish citizen / registered resident you wouldn't be allowed on the plane anyhow. (unless connecting onwards to somewhere that is still accepting arrivals from Brazil)
If you booked using miles, you might want to cancel and look for an alternative yourself. If you booked using cash, again you could look at alternatives and wait for a refund or voucher from IB. Otherwise you'll have to wait until late March and hope IB sort you out under EC261 rules...
Spain has blocked arrivals from Brazil. Although that could change before April, unless you are a Spanish citizen / registered resident you wouldn't be allowed on the plane anyhow. (unless connecting onwards to somewhere that is still accepting arrivals from Brazil)
If you booked using miles, you might want to cancel and look for an alternative yourself. If you booked using cash, again you could look at alternatives and wait for a refund or voucher from IB. Otherwise you'll have to wait until late March and hope IB sort you out under EC261 rules...
#5
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,043
I am having the same problem. IB has apparently cancelled the MAD-SFO-MAD route slated to start later this summer. I got an email from IB, however, AA (booked through AA - revenue ticket in J) has no record of a cancellation from IB. I was able to have AA rebooked through LAX as it seems to be operating still a few days a week.