Canceled Connection
Dec 10, 2020, 1:24 am
#1
Original Poster
Join Date: Jan 2009
Posts: 95
Canceled Connection
I have an upcoming flight MAD>MEX>PVR, the last leg on Interjet which is now bankrupt and the flight is canceled. I can see the cancellation in my manage my booking, but haven't received any official comms from Iberia yet. I called Iberia and they said to wait until I'm moved to another partner airline and that the long haul flight was safe regardless, but I have my doubts. Should I start looking for a connecting flight myself and just tell Iberia to keep the MAD>MEX or wait for them to sort it out. At this point I don't trust anything they tell me.
Dec 10, 2020, 7:09 am
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Assuming that this is a one-way flight, you can book a flight yourself for peace of mind or continue to pester IB.
If you are actually booked on a return basis, then you must sort things out with IB. Otherwise your "no show" for the MEX-PVR flight will cause the cancellation of the rest of the itinerary.
If you are actually booked on a return basis, then you must sort things out with IB. Otherwise your "no show" for the MEX-PVR flight will cause the cancellation of the rest of the itinerary.
Dec 10, 2020, 7:14 am
#3
Original Poster
Join Date: Jan 2009
Posts: 95
Assuming that this is a one-way flight, you can book a flight yourself for peace of mind or continue to pester IB.
If you are actually booked on a return basis, then you must sort things out with IB. Otherwise your "no show" for the MEX-PVR flight will cause the cancellation of the rest of the itinerary.
If you are actually booked on a return basis, then you must sort things out with IB. Otherwise your "no show" for the MEX-PVR flight will cause the cancellation of the rest of the itinerary.
Dec 29, 2020, 10:01 pm
#4
Join Date: Apr 2020
Posts: 7
I got my ticket in mid-March, but I can only apply for voucher without refund.
Now I want to refund cash but the airline says no. Does this violate the Consumer Act?
Does anyone have experience with successful refunds after coupons?
Please help thanks
Now I want to refund cash but the airline says no. Does this violate the Consumer Act?
Does anyone have experience with successful refunds after coupons?
Please help thanks