IB+ hotel redemption is not a RSVP but a voucher
Nov 26, 2018, 4:51 pm
#1
Original Poster
Join Date: Feb 2003
Location: SE MI.
Posts: 309
IB+ hotel redemption is not a RSVP but a voucher
Had a few leftover Avios and booked 1 night in the spring at a HI Xpress in SEA. IB claimed the Avios and gave me a voucher for the room. I called the hotel and they have no reservation for me.
Talked with IB+ folks and they re-stated I have a "guaranteed voucher". No where on this voucher are any instructions to the hotel on how to redeem it. I'll be laughed out of the lobby.
Talked with IB+ folks and they re-stated I have a "guaranteed voucher". No where on this voucher are any instructions to the hotel on how to redeem it. I'll be laughed out of the lobby.
Nov 27, 2018, 9:21 am
#2
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,772
This is quite normal with IB redemptions and nothing to worry about. The hotel will have a reservation assigned to the travel company IB uses (they use a few different ones) but the hotel usually won't receive your name from the travel provider until sometimes only a few days before check-in. They will get your name eventually and you almost certainly won't need to provide the voucher when you arrive.
I recently checked into 3 hotels in the USA booked with IB Avios using the same system and they all had my name when I arrived and the voucher stayed in my bag!
I recently checked into 3 hotels in the USA booked with IB Avios using the same system and they all had my name when I arrived and the voucher stayed in my bag!