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Old Jul 22, 2016, 5:03 am
  #1  
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Join Date: Mar 2008
Location: Melbourne/Bangkok
Programs: A3*G, QF PLATINUM, BA GOLD, VA GOLD, HH DIAMOND
Posts: 2,245
Unable to log in... service not available error

I have been unable to log in to my iberia plus account on the desktop site for a few weeks. I get this error:
Iberia Plus service is not available at present (A003).

Im able to get in on the mobile site but not all functions are available on mobile. Friends of mine experiencing the same


any suggestions?
Aussie_flyer is offline  
Old Jul 22, 2016, 7:53 am
  #2  
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,051
Passwords need to be updated annually so it might be that. Try a password reset.

Otherwise perhaps just change your country settings to Spain or similar. IB+ is working fine for most of us. Perhaps one of the country-specific settings is screwy.
craigthemif is online now  
Old Jul 22, 2016, 8:05 am
  #3  
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Join Date: Mar 2008
Location: Melbourne/Bangkok
Programs: A3*G, QF PLATINUM, BA GOLD, VA GOLD, HH DIAMOND
Posts: 2,245
Originally Posted by craigthemif
Passwords need to be updated annually so it might be that. Try a password reset.

Otherwise perhaps just change your country settings to Spain or similar. IB+ is working fine for most of us. Perhaps one of the country-specific settings is screwy.
Tried to reset password i get the same error. Tried the different country pages. Can't work it out
Aussie_flyer is offline  
Old Jul 23, 2016, 4:14 am
  #4  
 
Join Date: Jul 2016
Posts: 107
I have the same problem as well, let me know if you figure out what's wrong. The timing is annoying because I don't want to buy Avios from Groupon until I can actually log into IB+.

Originally Posted by Aussie_flyer
I have been unable to log in to my iberia plus account on the desktop site for a few weeks. I get this error:
Iberia Plus service is not available at present (A003).

Im able to get in on the mobile site but not all functions are available on mobile. Friends of mine experiencing the same


any suggestions?
Are your friends all based in Australia? There may be a geo-block in place since Australians aren't supposed to have access to the Avios program

Last edited by glasszon; Jul 23, 2016 at 6:46 pm
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Old Jul 27, 2016, 1:26 am
  #5  
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Join Date: Mar 2008
Location: Melbourne/Bangkok
Programs: A3*G, QF PLATINUM, BA GOLD, VA GOLD, HH DIAMOND
Posts: 2,245
I don't believe there is a restriction for iberia plus on Australians. Its BA Executive club that doesn't allow Aussies.

Anyway, mysteriously, this problem just resolved itself.
Aussie_flyer is offline  


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