Point Posting Question
Jun 28, 2009 | 9:11 am
#1
Original Poster
Join Date: Nov 2001
Location: Everywhere
Posts: 758
Point Posting Question
I just moved to Hyatt from SPG and was curious how long it takes for points to post? Any guidance? I had a stay ending last Thursday and the points have not posted yet.
Thanks for your help.
Thanks for your help.
Jun 28, 2009 | 11:13 am
#3
Join Date: Jan 2008
Posts: 3,946
Jun 28, 2009 | 7:27 pm
#6
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 3,078
Jun 28, 2009 | 10:19 pm
#8
Join Date: Dec 2006
Location: MSN / ORD
Programs: HHonors Diamond; UA Golod; SPG; Hyatt Diamond; AA PLAT; MR gold
Posts: 77
Jun 28, 2009 | 11:02 pm
#9
Join Date: Mar 2007
Location: ABQ & SMF
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,483
Jun 29, 2009 | 8:20 am
#10
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,301
Shows that I either spend way too much time on FT or don't post enough (given that I've been around for 9 years and am a mod) 
Jun 29, 2009 | 8:50 am
#11
Join Date: May 2006
Location: Chicago
Programs: AA ExP, Hyatt Diamond, MR Platinum, PC Platinum, SPG Platinum, HH Gold
Posts: 498
Jun 29, 2009 | 8:53 am
#12
Join Date: May 2006
Location: Chicago
Programs: AA ExP, Hyatt Diamond, MR Platinum, PC Platinum, SPG Platinum, HH Gold
Posts: 498
As someone who has been SPG Platinum for several years but first year Hyatt Diamond, I have to say that SPG does a much better job posting bonus points. I think on average I have to contact them less than once a year. With Hyatt, I think it has to be at least 70% of time that bonus points do not get posted until I contact them.
Jul 2, 2009 | 7:43 am
#13
Join Date: Jan 2008
Programs: Conti Plat/1K, SPG Plat, Hyatt Diamond
Posts: 60
As someone who has been SPG Platinum for several years but first year Hyatt Diamond, I have to say that SPG does a much better job posting bonus points. I think on average I have to contact them less than once a year. With Hyatt, I think it has to be at least 70% of time that bonus points do not get posted until I contact them.
However, once the Hyatt Diamond desk is contacted and I request the bonus points, they always post within minutes, vs. the ~5x a year I contact SPG Plat concierge to correct missing points it takes one or two days to post and/or a multiple calls...
Sep 28, 2009 | 8:11 pm
#14
In memoriam
Join Date: Dec 2003
Location: YVR
Programs: Hilton*D, Marriott*LG, Hyatt*G
Posts: 6,267
I too am perplexed as to why it is taking so long for my stays to post. Having read this thread I will be patient for another day regarding my HP stay last Wednesday (check-out last Thursday). However, I am perplexed about my Hyatt Suites stay (checked-out on Friday) and nothing posted. I checked out of the Grand Champions yesterday and nothing in the account today either.......
It is especially frustrating as I am now so close to Diamond.......
It is especially frustrating as I am now so close to Diamond.......
Oct 13, 2009 | 4:31 am
#15
Suspended
Join Date: Jan 2003
Posts: 8,720
I thank the OP for this thread for I was wondering about the same question. I have been spoiled by SPG's posting of my stays 1 day after check-out so I was a bit annoyed to find that 3 days after checking out of the Hyatt Morristown this past Saturday, the stay has yet to post to my account.
Now I know something is wrong. Who do I contact? The hotel or GP and how should I express my frustration?
And with due regard to the poster above, I am Diamond, so I don't know if that was to have helped.
Now I know something is wrong. Who do I contact? The hotel or GP and how should I express my frustration?
And with due regard to the poster above, I am Diamond, so I don't know if that was to have helped.