Ask The Housekeeper
#62
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,318
Why do some (thankfully not all) housekeepers rearrange all your personal stuff from the bathroom vanity onto a towel? It makes me NUTS! I have my a.m. and p.m. stuff set out on opposing sides of the sink in a way that is useful to me, in the order I use it. I've talked with other women (maybe this is a chic pet peeve?) who find this equally annoying. I understand the need to wipe down the vanity, but why must they override my routine? End of rant.
I'm not sure it's reasonable to expect them to draw a map of your items and replace them in the exact order you use them, or remember which items go left and which go right.
#63
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,344
One thing that always gets me is the alarm clock. Having it facce forward (towards the TV) does me no good in the middle of the night. I turn it towards the bed when I go to sleep and set the alarm.
Sure enough, I have to repeat this task every night. Any chance they can just leave it facing the bed?
I know, its trivial...but just another one of those things...
randomman
Sure enough, I have to repeat this task every night. Any chance they can just leave it facing the bed?
I know, its trivial...but just another one of those things...
randomman
#64
Join Date: Jul 2003
Location: Washington DC; UA 1MM, Marriott Lifetime Plat
Posts: 959
#65
Join Date: Sep 2002
Location: Portland, OR
Programs: DL PM 1MM, HH Diamond, Hyatt Diamond, PC Platinum, Marriott Silver
Posts: 95
What's the reason behind folding over the top facial tissue in the box (and the end of the toilet paper roll) every day? I've seen this at almost every hotel I've stayed at for the last ten years and have never figured it out. My thought when I see it is that the person who cleaned my toilet also touched that tissue, so it's going straight in the garbage.
#67
FlyerTalk Evangelist
Join Date: Feb 2001
Location: IAH
Programs: La Ministreuse de Surréalisme, CO Plat, MR Plat, SPG Plat
Posts: 11,358
What's the reason behind folding over the top facial tissue in the box (and the end of the toilet paper roll) every day? I've seen this at almost every hotel I've stayed at for the last ten years and have never figured it out. My thought when I see it is that the person who cleaned my toilet also touched that tissue, so it's going straight in the garbage.
I completely agree! I had a housekeeper at home who did the same thing and it made me feel like I was back in a hotel - not what I wanted at home!
#68
Join Date: Jul 2006
Location: DCA or MCO
Programs: Marriott Titanium, AA Plat Pro
Posts: 178
YES! Tho it seems to vary by hotel. I personally find the white ginger stuff revolting. At the Vancouver Hyatt they have a lovely Lemongrass scent (but you have to request it). At the Grand Tampa Bay they have H20 products that are also nice.
#69
Join Date: Jun 2006
Posts: 233
...or phone call(s) and/or voice mails asking us about having the room made up, or people knocking anytime of the day (yes, sometimes as early at 10am) regardless of the do not disturb sign?
Not meant to be a rant, just another question. This is not Hyatt specific, it's true at all the major's I've stayed at.
#71
Join Date: Sep 2019
Location: Cologne, Germany
Posts: 150
One other variation on the topic of leaving a tip. I usually leave the tip under the pillow if it is during the stay and on the nightstand at the end of the stay when I am checking out. Thanks for all of the information, btw.
How often is the carpet vacuumed during the stay?
How often is the carpet vacuumed during the stay?
What's the reason behind folding over the top facial tissue in the box (and the end of the toilet paper roll) every day? I've seen this at almost every hotel I've stayed at for the last ten years and have never figured it out. My thought when I see it is that the person who cleaned my toilet also touched that tissue, so it's going straight in the garbage.
#73
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,544
The best is to leave the tip on the pillow. This signs the personal to see it as a tip because it is presented for them.
But usually in a good 5 star or 5 star superior hotel the housekeeping stuff wouldn't do it. Usually they shoudl try not to touch the guests belongings at all if it's not needed.
This should make you as a guest feel, that the room was cleaned and usually the 2 folded papers of the toilet paper roll are the ones, the personal touched with their hands. You know than to not use these two papers yourself. This is common all over the world.
But usually in a good 5 star or 5 star superior hotel the housekeeping stuff wouldn't do it. Usually they shoudl try not to touch the guests belongings at all if it's not needed.
This should make you as a guest feel, that the room was cleaned and usually the 2 folded papers of the toilet paper roll are the ones, the personal touched with their hands. You know than to not use these two papers yourself. This is common all over the world.
#74
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,544