Hyatt Regency Casablanca REVIEW - MASTER THREAD
#31
Join Date: Aug 2007
Posts: 1,161
I used points for a Guest of Honor booking for my daughter at HR Casablanca. When checking in, front desk did not believe my daughter was entitled to be a Guest of Honor, confirmation email clearly stated Guest of Honor. Only by insisting, per my instruction, was my daughter assigned a room on Regency Floor with Club access. No upgrade to a suite despite Regency Suite King availability on Hyatt website (yes, it's not 100% but lots of room availability so I am assuming standard suites are available).
Club offerings are decent, according to my daughter. Wine available upon request in the back.
Club offerings are decent, according to my daughter. Wine available upon request in the back.
Yeah yeah, I know this shouldn’t be necessary but it takes 10 minutes and it works.
#33
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,978
Also curious about the offering right now. Is the Regency Club open? Breakfast/evening cocktails? Treatment for Globalists?
#37
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
How far is hotel from center city and what is Casablanca like these days?
We'll be in HR Casablanca before and after a tour in October for 2 nights each, so I want to get a feel of location and ease of getting around the city and to/from airport.
#39
Join Date: Jul 2018
Programs: Mucci, Untappd 8000+
Posts: 256
You can walk to Casa Port from the hotel.
Careem, Uber’s Arabic equivalent, is tricky in Morocco, which I sort of experienced myself and therefore avoid taxis.
When I first got to Casablanca I tried to hail a Careem from Casa Voyageurs, and four drivers cancelled on me.
It dawned on me that they were perhaps intimidated by taxi drivers.
One Careem driver was cut off and almost hit by a taxi when we tried to get in. The scare tactics worked, and he drove off.
The same cab followed us walking for at least 20 minutes until I called the police.
They let us take another Careem after quite the confrontation.
https://www.usnews.com/news/best-cou...global-markets
So public transport it was.
#40
Join Date: Dec 2005
Location: Los Angeles
Programs: WN CP & A-List, National ES
Posts: 164
Cabs are pretty cheap to begin with in morocco. I wouldn’t mess with taking busses but the trains are decent. I have taken the train from Casa airport to downtown and I have taken cabs. I think the Cab fare is 350 dirhams (about $35 US) as of a few years ago probably $45 now.
#41
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Cabs are pretty cheap to begin with in morocco. I wouldn’t mess with taking busses but the trains are decent. I have taken the train from Casa airport to downtown and I have taken cabs. I think the Cab fare is 350 dirhams (about $35 US) as of a few years ago probably $45 now.
Also, does anyone know if, in the standard rooms, there are drawers/shelves for unpacking into? In the pictures on the hotel's web site I don't see any.
#43
Join Date: Dec 2005
Location: Los Angeles
Programs: WN CP & A-List, National ES
Posts: 164
I haven’t been to morocco in 3 years—hardly been anywhere in 2 years but no taxis took cards then. In general it is a cash society outside of large restaurants, hotels, and groceries. Most everyone will accept dollars or euros with their own version of the exchange rate. ATMs and currency exchange booths are easy to find at the airport IIRC.
#44
Join Date: Jul 2018
Programs: Mucci, Untappd 8000+
Posts: 256
I spent two nights here in February and decided to come back for two more nights before hitting CMN MIA again.
Don’t expect too much, be as Arabic as you can be, and you’ll kinda grow to like it.
The club opens at 1:00. Booze and snacks are served between 6:00-8:00.
The lounge host has been with the hotel for thirty years.
He and his old school demeanour are a dying breed, so enjoy while they last.
His phoniness is almost amusing — at times annoying.
The hotel is stingy with upgrades.
In Feb they touted an executive room as a Globalist upgrade.
I stood resolute, et voilà there was the executive suite.
This time I had two different reservations.
One night showed as junior suite in the app and the other night as executive suite upgrade,
which changed to junior suite on day of arrival.
I had a look at the junior suite. It is just a bit smaller than the executive suite.
As said above, be warned, the toilet is separate from the bathroom in what I can only call a closet.
It’s not like a little extra bathroom with a washbasin as in the executive suite.
It is just a toilet and you might just have enough room to close the door.
I argued claustrophobia and got the executive suite again.
Breakfast was somewhat lacking with little choice and very few Moroccan dishes.
I can only compare it to Le Méridien N’Fis in Marrakech, which wins in the breakfast category.
Check your folio. They charged me for breakfast twice.
The pancake lady had her day off on my last day.
So the pancake station opened one hour after breakfast did.
The guys just warmed up yesterday’s stale msemmens, baghrirs and harshas all the way to lukewarm.
Big quality faux pas.
I don’tt see how this indifference and inconsistency could be different in any Moroccan hotel.
Ask the front desk to turn on the sauna and hammam for you.
They are located inside the gym’s locker rooms.
Dare to jump into the pool, repurposing it as a cold plunge right after the steam room.
It’s nice and deep.
Admittedly, I came back to get more djellabas from a tailor at the Old Medina Market.
It is the perfect garment for those colder-than-expected Northern African nights.
Best thing about Casablanca? Walking the eclectic markets across the street.
Be amazed at the food displays and remember never to take HACCP literally here.
What are you planning to do?
Don’t expect too much, be as Arabic as you can be, and you’ll kinda grow to like it.
The club opens at 1:00. Booze and snacks are served between 6:00-8:00.
The lounge host has been with the hotel for thirty years.
He and his old school demeanour are a dying breed, so enjoy while they last.
His phoniness is almost amusing — at times annoying.
The hotel is stingy with upgrades.
In Feb they touted an executive room as a Globalist upgrade.
I stood resolute, et voilà there was the executive suite.
This time I had two different reservations.
One night showed as junior suite in the app and the other night as executive suite upgrade,
which changed to junior suite on day of arrival.
I had a look at the junior suite. It is just a bit smaller than the executive suite.
As said above, be warned, the toilet is separate from the bathroom in what I can only call a closet.
It’s not like a little extra bathroom with a washbasin as in the executive suite.
It is just a toilet and you might just have enough room to close the door.
I argued claustrophobia and got the executive suite again.
Breakfast was somewhat lacking with little choice and very few Moroccan dishes.
I can only compare it to Le Méridien N’Fis in Marrakech, which wins in the breakfast category.
Check your folio. They charged me for breakfast twice.
The pancake lady had her day off on my last day.
So the pancake station opened one hour after breakfast did.
The guys just warmed up yesterday’s stale msemmens, baghrirs and harshas all the way to lukewarm.
Big quality faux pas.
I don’tt see how this indifference and inconsistency could be different in any Moroccan hotel.
Ask the front desk to turn on the sauna and hammam for you.
They are located inside the gym’s locker rooms.
Dare to jump into the pool, repurposing it as a cold plunge right after the steam room.
It’s nice and deep.
Admittedly, I came back to get more djellabas from a tailor at the Old Medina Market.
It is the perfect garment for those colder-than-expected Northern African nights.
Best thing about Casablanca? Walking the eclectic markets across the street.
Be amazed at the food displays and remember never to take HACCP literally here.
What are you planning to do?