Web Check-In Available?
May 2, 2006 | 5:11 pm
#1
Original Poster
Join Date: Jul 2005
Location: Los Angeles/Melbourne (AU)
Programs: AA - Plat, SPG - Plat, Hyatt - Diamond, Marriott - Silver, Avis - First
Posts: 100
Web Check-In Available?
I searched the Hyatt forum but couldn't find an answer for this topic...
According to some Hyatt info in the room last night, web check-in will be available to Diamond and Platinum members beginning May 1. Has anyone seen where you can do this? I looked around Hyatt.com and goldpassport.com just now and couldn't find the page for web check-in.
According to some Hyatt info in the room last night, web check-in will be available to Diamond and Platinum members beginning May 1. Has anyone seen where you can do this? I looked around Hyatt.com and goldpassport.com just now and couldn't find the page for web check-in.
May 5, 2006 | 11:30 am
#2
Join Date: Apr 2006
Programs: HHonors Gold, Hyatt Diamond,Marriott Platinum, SPG Gold, Delta PM
Posts: 26
Web check-in MIA
I was wondering the same thing as I saw the web check-in on the Hyatt website promoting the web check-in for Diamond and Platinum members- http://www.hyatt.com/hyatt/experience/index.jsp (click on the "Hyatt Portfolio" option and then the "express check-in kiosk" option and if you scroll down to the left of the text you'll see the blurb about the web check-in).
Anyhow, after speaking to GP Customer service, who hadn't heard "anything about this" who in turn referred me to 1-800-CHECKIN who also hadn't heard anything about it, but said "I remember it being mentioned somewhere so I'll find out for sure what's going on and call you back." I did get a callback 10 minutes later from a supervisor who asked me to tell her about the website where I saw this. Guess this info. was news to them also and she told me it is a work in progress.
Guess there are still plans for it, but it doesn't seem to be very close, and if it is, they have to do a little better job about communicating this to their employees. Supposedly after showing this website that has the information, the 1-800-CHECKIN invdividual was going to make sure the site was updated accordingly so we'll see what happens.
Anyhow, after speaking to GP Customer service, who hadn't heard "anything about this" who in turn referred me to 1-800-CHECKIN who also hadn't heard anything about it, but said "I remember it being mentioned somewhere so I'll find out for sure what's going on and call you back." I did get a callback 10 minutes later from a supervisor who asked me to tell her about the website where I saw this. Guess this info. was news to them also and she told me it is a work in progress.
Guess there are still plans for it, but it doesn't seem to be very close, and if it is, they have to do a little better job about communicating this to their employees. Supposedly after showing this website that has the information, the 1-800-CHECKIN invdividual was going to make sure the site was updated accordingly so we'll see what happens.
May 6, 2006 | 11:06 am
#3
Join Date: Nov 2003
Posts: 287
Originally Posted by johnbaby
I was wondering the same thing as I saw the web check-in on the Hyatt website promoting the web check-in for Diamond and Platinum members- http://www.hyatt.com/hyatt/experience/index.jsp (click on the "Hyatt Portfolio" option and then the "express check-in kiosk" option and if you scroll down to the left of the text you'll see the blurb about the web check-in).
Anyhow, after speaking to GP Customer service, who hadn't heard "anything about this" who in turn referred me to 1-800-CHECKIN who also hadn't heard anything about it, but said "I remember it being mentioned somewhere so I'll find out for sure what's going on and call you back." I did get a callback 10 minutes later from a supervisor who asked me to tell her about the website where I saw this. Guess this info. was news to them also and she told me it is a work in progress.
Guess there are still plans for it, but it doesn't seem to be very close, and if it is, they have to do a little better job about communicating this to their employees. Supposedly after showing this website that has the information, the 1-800-CHECKIN invdividual was going to make sure the site was updated accordingly so we'll see what happens.
Anyhow, after speaking to GP Customer service, who hadn't heard "anything about this" who in turn referred me to 1-800-CHECKIN who also hadn't heard anything about it, but said "I remember it being mentioned somewhere so I'll find out for sure what's going on and call you back." I did get a callback 10 minutes later from a supervisor who asked me to tell her about the website where I saw this. Guess this info. was news to them also and she told me it is a work in progress.
Guess there are still plans for it, but it doesn't seem to be very close, and if it is, they have to do a little better job about communicating this to their employees. Supposedly after showing this website that has the information, the 1-800-CHECKIN invdividual was going to make sure the site was updated accordingly so we'll see what happens.
