FFN Available
Jan 18, 2006 | 8:57 am
#1
Original Poster
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 633
FFN Available
hi,
just found out that i have on FFN available, that i can def. not
use till jan.31.
i called customer service(germany) 4 times: "Sorry, you have to use it in january."
Any clues?
Does anybody can use it? maybe we can swap?
open for any idea!
max
just found out that i have on FFN available, that i can def. not
use till jan.31.
i called customer service(germany) 4 times: "Sorry, you have to use it in january."
Any clues?
Does anybody can use it? maybe we can swap?
open for any idea!
max
Jan 18, 2006 | 9:03 am
#2
Join Date: Jun 2004
Posts: 50
Originally Posted by Onewhoknows
hi,
just found out that i have on FFN available, that i can def. not
use till jan.31.
i called customer service(germany) 4 times: "Sorry, you have to use it in january."
Any clues?
Does anybody can use it? maybe we can swap?
open for any idea!
max
just found out that i have on FFN available, that i can def. not
use till jan.31.
i called customer service(germany) 4 times: "Sorry, you have to use it in january."
Any clues?
Does anybody can use it? maybe we can swap?
open for any idea!
max
Jan 18, 2006 | 6:01 pm
#3
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,597
I agree with the advice of calling the US Customer Service. Many of us have received extensions thru February; some have reported March extensions.
BTW, no one else is able to use your FFN, unless it is at a property where you physically check them in.
BTW, no one else is able to use your FFN, unless it is at a property where you physically check them in.
Jan 19, 2006 | 1:35 am
#6
Join Date: May 2003
Posts: 6,417
Originally Posted by Onewhoknows
But didnt the rules change , that you can give an FFN away as a gift?
Jan 19, 2006 | 1:03 pm
#7
Original Poster
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 633
Thank you very much guys,
just got an extension for february, which is absolutely great.
otherwise the 200Euro / 250 $ FFN would have been lost.
Customer agent apologized not to extend further..... i said "hey I AM the stupid customer who didnt get it"...
so thanks again to anybody.....
just got an extension for february, which is absolutely great.
otherwise the 200Euro / 250 $ FFN would have been lost.
Customer agent apologized not to extend further..... i said "hey I AM the stupid customer who didnt get it"...
so thanks again to anybody.....
Jan 19, 2006 | 6:41 pm
#8
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,789
It seems easier to get an extension with a specific stay i.e. "Park Hyatt Philly for March 13, please," than a general request to use a FFN 'sometime in March somewhere.'
Jan 29, 2006 | 5:54 pm
#9
Join Date: May 2005
Programs: UA 1k
Posts: 35
Originally Posted by gregorygrady
No, the rule change is that you can give a POINTS-BASED AWARD away. You still cannot give away an FFN for somebody else to use........
That is strange becuase I let my wife use my FFN stays under her name. I just entered her name on the reservation from the GP website. I didn't go with her to check in and the bill was in her name.
Jan 29, 2006 | 6:00 pm
#10
Join Date: May 2003
Posts: 6,417
Originally Posted by jonah1
That is strange becuase I let my wife use my FFN stays under her name. I just entered her name on the reservation from the GP website. I didn't go with her to check in and the bill was in her name.