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Old Jul 28, 2024 | 7:26 am
  #1  
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Globalist @ Secrets?

New to this side of the forum. I tried looking at the stickies but didn't immediately see what I needed - if you know where it is, please just point me to it.

I am interested in understanding what the perks or both booking and staying at Secrets AI resorts are as a globalist? Will I get upgraded room? Often? not at all? Be able to get into some not-so-great-but-exclusive club area(s)?
Overall is good to know, but also specifically at Secrets in Mexico (I know there are several).
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Old Jul 28, 2024 | 12:54 pm
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I just returned from a 5 night stay at Secrets Moxche. Used points for a standard Secrets redemption , forest view and was upgraded to an ocean front facing room with preferred club status. Prior to arriving there were plenty of upsell attempts and some kind of auction attempt to upgrade. The only thing I applied to was the last one wanting my arrival times and any dietary requests. I requested a complimentary Globalist upgrade to ocean view and preferred club at that time. There was also a world of Hyatt representative and separate area on site that was often helpful
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Old Jul 29, 2024 | 9:07 am
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Stayed at the same property in the "Impressions" building Feb of 23. Was upgraded to a suite with a nice plunge pool. Otherwise all was the same. Had to tell them to stop selling me things.
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Old Jan 27, 2025 | 6:55 am
  #4  
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Just booked as well for MBJ Secret's - so curious what is offered as a Globalist (if anything)
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Old Jan 27, 2025 | 7:12 am
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Originally Posted by tasnam
Just booked as well for MBJ Secret's - so curious what is offered as a Globalist (if anything)
when I was at Maroma, there were no rooms for upgrade available but basically had all the other perks:
Access to aqua spa area
Access to preferred club area ... that was it.
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Old Apr 20, 2025 | 4:38 pm
  #6  
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Just completed my third stay at a Secrets Resort.

Globalist benefits:
- room on higher floor
- access to the miserable prefered club lounge
- access to a restaurant for breakfast that only prefered club members get
- 2pm checkout for free. But nothing later available

Disappointment:
- no real roo. Upgrade
- no prefered club room upgrade
- no butler

However I am just happy to be able to use points at an all inclusive where the food doesn't make me sick.

So as far as Secrets and Globalist status goes - just go in with the expectation of how you would be treated in the Marriott Bonfaoy program as a Platinum or Titanium elite.... pretty meh is typical
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Old Apr 21, 2025 | 2:18 pm
  #7  
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Originally Posted by smilee
Just completed my third stay at a Secrets Resort.

Globalist benefits:
- room on higher floor
- access to the miserable prefered club lounge
- access to a restaurant for breakfast that only prefered club members get
- 2pm checkout for free. But nothing later available
I did even worse at a Secrets stay some time ago. Only benefit was the preferred club access. And yeah, the preferred club was horrible, too. But not one, but two guests were nicking alcohol from it (one guy an entire unopened bottle).
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Old Apr 21, 2025 | 2:22 pm
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Originally Posted by smilee
Just completed my third stay at a Secrets Resort.

Globalist benefits:
- room on higher floor
- access to the miserable prefered club lounge
- access to a restaurant for breakfast that only prefered club members get
- 2pm checkout for free. But nothing later available

Disappointment:
- no real roo. Upgrade
- no prefered club room upgrade
- no butler

However I am just happy to be able to use points at an all inclusive where the food doesn't make me sick.

So as far as Secrets and Globalist status goes - just go in with the expectation of how you would be treated in the Marriott Bonfaoy program as a Platinum or Titanium elite.... pretty meh is typical
I had a great stay at Impression by Secrets. Got an upgrade to an Ocean view room (from a base room) and access to the Preferred Club (which I didnt bother because it was way too hectic).

I dont think the lack of anything else distracted from a great stay.
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