Devaluation! New award category changes effective 3/22
#91
Join Date: Jun 2012
Posts: 139
Can't say I'm surprised about HP Moab going up 2 categories. Prices for hotels in Moab are absolutely insane, especially recently.
HP Las Vegas going from Cat 2 --> 3...I mean I get that there's not a lot of Hyatt properties in Vegas, but that hotel is not good at all. Surprised it hasn't become a Sonesta or something.
HP Las Vegas going from Cat 2 --> 3...I mean I get that there's not a lot of Hyatt properties in Vegas, but that hotel is not good at all. Surprised it hasn't become a Sonesta or something.
#92
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
I think the other reason these category increases occurred is because of the huge number of Glob Lites that got minted from last years promos + surplus of the TSUs/Free night award conversions to points.
Y'all better start burning the points now
Y'all better start burning the points now
#93
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,163
The long game is where it may eventually catch up to them. Here's what I mean. Let's say that you and I are considering paying with our hard earned money for a PH at about $800 per night, for whatever reason. Now, after understanding the inflation--from points to rack rate--that has infected the luxury portion of Hyatt portfolio, are we more apt to spend that $800 (where just about anyone can get for free with the inflated WOH points), or pay the same $800 at another property whose appeal is purely its top-drawer service and not its rewards (rebate) program which it doesn't even have?
#94
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Like with some airlines, with dynamic pricing the big hotel loyalty programs are really just becoming rebate programs.
#95
Join Date: Aug 2012
Posts: 6,752
This is an interesting point and one that I've actually thought about in practice before today's announcement. I was planning a trip to Maui (I didn't end up going for it as I decided to go to the Big Island instead) and was considering if I should stay at the Andaz or pay an extra $100 to stay at the Four Seasons. Since the Andaz didn't have points availability and I could get Elite status-like benefits at the Four Seasons through Amex FHR, the decision process was a lot murkier than I'm sure Hyatt would want it to be (especially as I was considering actually paying the ridiculous cash prices of over $1K a night for the Andaz).
I'm not as well traveled as some of you here, but I have learned there are some locations where one is better off just skipping the rewards consideration and pay the extra money for the top-drawer hotels, especially when traveling with family--Hawaii, in my estimation, is most certainly one of them. At least with Amex FHR, I don't have scavenge, beg for stuff and receive proactive emails advising me that "suites" are scarce.
#96
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,867
This is a massive devaluation and many good or even decent properties are going up. Meanwhile there’s over a dozen properties who were scheduled to go down a Category in 2020 which were postponed due to the pandemic which apparently are not coming to fruition.
Definitely feeling bamboozled, especially with the many properties switching from Cat 7 to Cat 8 that’s a 33% cost increase (not factoring Peak pricing which would make it 50% increase per night). Combine this with the current crap promo something is terribly wrong here.
Definitely feeling bamboozled, especially with the many properties switching from Cat 7 to Cat 8 that’s a 33% cost increase (not factoring Peak pricing which would make it 50% increase per night). Combine this with the current crap promo something is terribly wrong here.
#97
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
This is a massive devaluation and many good or even decent properties are going up. Meanwhile there’s over a dozen properties who were scheduled to go down a Category in 2020 which were postponed due to the pandemic which apparently are not coming to fruition.
Definitely feeling bamboozled, especially with the many properties switching from Cat 7 to Cat 8 that’s a 33% cost increase (not factoring Peak pricing which would make it 50% increase per night). Combine this with the current crap promo something is terribly wrong here.
Definitely feeling bamboozled, especially with the many properties switching from Cat 7 to Cat 8 that’s a 33% cost increase (not factoring Peak pricing which would make it 50% increase per night). Combine this with the current crap promo something is terribly wrong here.
#98
Suspended
Join Date: Nov 1999
Posts: 24,153
Nothing is going to get any of us anywhere because the powers that be have decided. This is a place for the plebs to wax nostalgic about better times and complain about their lot in life. The point was several things that I said, but directly to your point about value, my point was more to the fact that it is just never enough. If the customer can come out even a LITTLE ahead, then they see the model as ripe for "adjustment".
I know numerous people who charge in the 7 to 8 figures a year and it wont bother them much about shelling out more pts, since they cant burn thru what they earn. Thats what caused then airlines to go nuts with what they want. They kept increasing the amount of miles for F or Biz and these guys didnt flich and pay/paid it
The main losers are the wannabes, where they cant afford to pay with money and some road warriors who used the pts once a year for that dream vacation
But dont forget a coin has 2 sides and the other side are the hotel owners who felt the biggest complainers are the freeloaders and that what Corp pays them bearly covers its costs. Its the freeloaders who to a large extent are the ones going down the block to a 7-11 or CVS to get some beer, or to a restaurant outside the hotel or UberEatsing (I dont blame those folks)
Could be if the hotels could charge the resort or destination fee even on award stays, reduce what the club offers and when and everyone pays for parking along with a set $ amount for breakfast they wouldnt be complaining as much, but we would.
#99
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,163
Now, I'm not suggesting what you should or shouldn't do, but I'll share my HI Hyatt experience with you. I had a trip to HI where I faced a similar decision; namely, pay around $400 - 500+ for the Hyatt Centric Waikiki (no points availability) or around $800 - $900 for the Four Seasons. Because it was a relatively long trip and was lucky enough to have had an old friend and colleague who lived there offering to drive us around, I split them. What I can tell you unequivocally was the Four Seasons, though cost more $$, was a much higher value proposition than the Hyatt--it wasn't even close.
I'm not as well traveled as some of you here, but I have learned there are some locations where one is better off just skipping the rewards consideration and pay the extra money for the top-drawer hotels, especially when traveling with family--Hawaii, in my estimation, is most certainly one of them. At least with Amex FHR, I don't have scavenge, beg for stuff and receive proactive emails advising me that "suites" are scarce.
I'm not as well traveled as some of you here, but I have learned there are some locations where one is better off just skipping the rewards consideration and pay the extra money for the top-drawer hotels, especially when traveling with family--Hawaii, in my estimation, is most certainly one of them. At least with Amex FHR, I don't have scavenge, beg for stuff and receive proactive emails advising me that "suites" are scarce.
Back to the point, points earning still matters to me and does lead me to weigh Hyatt and Marriott more heavily in my decision-making (as does the relative quality of their mid-range ($150 to $300) hotels), but sometimes, it is nice to throw off the weights once in a while.
#100
Unfortunate, but I’ve easily redeemed at 5c Per Point on several hotels on the cat8 list. Even at 45k still easily 3c a point value.
It would be nice if they extended the 1-7 cert to 1-8, but who knows.
I doubt many of the newly minted globs will keep status next year, much less get adequate nights. So maybe a possibility?
It would be nice if they extended the 1-7 cert to 1-8, but who knows.
I doubt many of the newly minted globs will keep status next year, much less get adequate nights. So maybe a possibility?
#101
Suspended
Join Date: Nov 1999
Posts: 24,153
This is a massive devaluation and many good or even decent properties are going up. Meanwhile there’s over a dozen properties who were scheduled to go down a Category in 2020 which were postponed due to the pandemic which apparently are not coming to fruition.
Definitely feeling bamboozled, especially with the many properties switching from Cat 7 to Cat 8 that’s a 33% cost increase (not factoring Peak pricing which would make it 50% increase per night). Combine this with the current crap promo something is terribly wrong here.
Definitely feeling bamboozled, especially with the many properties switching from Cat 7 to Cat 8 that’s a 33% cost increase (not factoring Peak pricing which would make it 50% increase per night). Combine this with the current crap promo something is terribly wrong here.
True but most folks who on their companys dime wont care that much, who is getting slaughtered are those who are on their own dime and stay for leisure reasons or MS to get their pts. Both of which arent really Hyatts kind of a customer that they are after. thats what happened with the airlines they never expected Joe & Jill Public to use their miles for a FC or Biz award.it was meant as a goal for those that contributed to the bottom line
#102
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,867
I think you’re mistaken, it’s the Q4 2020 promo that was extended into Q1 2021 which was the largest.
I didn’t come up with the 2020-2021 promos, Hyatt did.
Customers didn’t demand them, they played with what was offered as it’s always been.
I agree they gave away too much, consumers would’ve been very happy with half of what was offered.
Hyatt did this, Hyatt consciously ran those promos, yet consumers are the ones now being punished. Punished with no Q4 2021 promo, punished with Peak Pricing, punished with a horrible Q1 2022 promo and now punished with these massive devaluations.
Consumers didn’t make Hyatt run so many concurrent promos, Hyatt ran them on their own.
I didn’t come up with the 2020-2021 promos, Hyatt did.
Customers didn’t demand them, they played with what was offered as it’s always been.
I agree they gave away too much, consumers would’ve been very happy with half of what was offered.
Hyatt did this, Hyatt consciously ran those promos, yet consumers are the ones now being punished. Punished with no Q4 2021 promo, punished with Peak Pricing, punished with a horrible Q1 2022 promo and now punished with these massive devaluations.
Consumers didn’t make Hyatt run so many concurrent promos, Hyatt ran them on their own.
#103
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Summary of Changes
Worldwide Summary:
76 hotels went down a category globally
69 hotels went up a category globally
But...for the muricans like myself, this blows for US redemptions:
13 US properties went down a category
47 US properties went up a category
HP Moab is the only outlier that went up 2 categories
All US national park properties got nerfed :'(
76 hotels went down a category globally
69 hotels went up a category globally
But...for the muricans like myself, this blows for US redemptions:
13 US properties went down a category
47 US properties went up a category
HP Moab is the only outlier that went up 2 categories
All US national park properties got nerfed :'(
#104
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,163
I think you’re mistaken, it’s the Q4 2020 promo that was extended into Q1 2021 which was the largest.
I didn’t come up with the 2020-2021 promos, Hyatt did.
Customers didn’t demand them, they played with what was offered as it’s always been.
I agree they gave away too much, consumers would’ve been very happy with half of what was offered.
Hyatt did this, Hyatt consciously ran those promos, yet consumers are the ones now being punished. Punished with no Q4 2021 promo, punished with Peak Pricing, punished with a horrible Q1 2022 promo and now punished with these massive devaluations.
Consumers didn’t make Hyatt run so many concurrent promos, Hyatt ran them on their own.
I didn’t come up with the 2020-2021 promos, Hyatt did.
Customers didn’t demand them, they played with what was offered as it’s always been.
I agree they gave away too much, consumers would’ve been very happy with half of what was offered.
Hyatt did this, Hyatt consciously ran those promos, yet consumers are the ones now being punished. Punished with no Q4 2021 promo, punished with Peak Pricing, punished with a horrible Q1 2022 promo and now punished with these massive devaluations.
Consumers didn’t make Hyatt run so many concurrent promos, Hyatt ran them on their own.
#105
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,163
Worldwide Summary:
76 hotels went down a category globally
69 hotels went up a category globally
But...for the muricans like myself, this blows for US redemptions:
13 US properties went down a category
47 US properties went up a category
HP Moab is the only outlier that went up 2 categories
All US national park properties got nerfed :'(
76 hotels went down a category globally
69 hotels went up a category globally
But...for the muricans like myself, this blows for US redemptions:
13 US properties went down a category
47 US properties went up a category
HP Moab is the only outlier that went up 2 categories
All US national park properties got nerfed :'(