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-   -   Rio Hotel & Casino Las Vegas REVIEW - MASTER THREAD (Destination+other brands) (https://www.flyertalk.com/forum/hyatt-world-hyatt/2036156-rio-hotel-casino-las-vegas-review-master-thread-destination-other-brands.html)

coleslaw Mar 18, 2021 8:10 am

Rio Hotel & Casino Las Vegas REVIEW - MASTER THREAD (Destination+other brands)
 
An interesting development in LV - multiple full service properties co-locating, including a Hyatt Regency to start with.

Lots of possibilities for the (at least one other) brand. Thompson seem to be the brand of the moment in general... although I'm not sure how well it would get with a Hyatt Regency (more Grand Hyatt territory?).


Hyatt Flags to Fly in Las Vegas

Following a multi-phase renovation led by Dreamscape Companies, the Rio Las Vegas will be repositioned to multiple Hyatt full-service offerings, starting with a Hyatt Regency hotel

CHICAGO (March 18, 2021) Hyatt Hotels Corporation (NYSE: H) today announced that a Hyatt affiliate has entered into franchise agreements with an affiliate of Dreamscape Companies LLC, which will lead the renovation of the Rio Las Vegas. The multi-phase project is expected to bring multiple Hyatt full-service offerings to Las Vegas, one of the most visited leisure, group, and convention markets in the world, in the renovated Rio hotel.

“We are thrilled that Dreamscape will help us bring multiple Hyatt full-service brands to Las Vegas, starting with a Hyatt Regency hotel, which we believe will deliver on the Hyatt Regency brand promise of creating meaningful connections in modern spaces designed for sharing, socializing, and collaborating,” said Kimo Bertram, Hyatt’s vice president of real estate and development. “We know Las Vegas is an important destination for our guests, World of Hyatt members, and customers, and this project is a significant step for Hyatt as we continue to grow our brands in markets that matter most to our loyal travelers.”

The more than 2,510-room Rio Las Vegas will be renovated and rebranded into multiple Hyatt full-service brand flags, and will undergo a redevelopment of the current public spaces, including gaming, retail, food and beverage, spa and fitness, and pool recreation deck. In addition, the Rio Las Vegas will undergo a renovation of one of the hotel’s existing towers, and upon completion, the tower is expected to become a 1,501-room Hyatt Regency hotel with standard guestrooms averaging 580 square feet. The remainder of the Rio’s guestrooms are expected to be branded or affiliated with one or more other Hyatt full-service brands after they are renovated. Beyond redefining the hotel experience for business travelers and leisure guests, the Hyatt Regency hotel and other Hyatt-affiliated hotels will welcome meetings and event business with more than 220,000 square feet of function space and state-of-the-art meeting facilities.

“At Dreamscape, our goal is to acquire assets that drive long-term financial and cultural value, and we are very excited to team up with Hyatt on this project,” said Eric Birnbaum, Dreamscape’s founder and CEO. “The Rio Las Vegas is the perfect space to create the ultimate multipurpose venue in Las Vegas, and we are thrilled to work with the Hyatt team to revitalize the property.”

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
For further information:

Troopers Mar 18, 2021 9:27 am

Will this be the end of the Hyatt MGM relationship?

lAzyTraveler Mar 18, 2021 9:30 am


Originally Posted by Troopers (Post 33109759)
Will this be the end of the Hyatt MGM relationship?

Hope they continue having the relationship with Mlife....

coleslaw Mar 18, 2021 9:35 am


Originally Posted by Troopers (Post 33109759)
Will this be the end of the Hyatt MGM relationship?

So far it seems like it's staying intact... but who knows what will happen once this actually gets off the ground. I would guess that MGM wouldn't be too thrilled about having Hyatt as a competitor, especially if they're opening multiple properties in one location and positioning themselves at different levels. But it does add a pretty big sales channel for MGM, so they might be OK just living with it, at least initially.

As a Globalist, assuming you don't have to pay resort fees at the Hyatt Regency (/whatever other property they add in) and get the other perks like free breakfast, suite upgrades, club access, then unless there's a big price differential it would make it difficult to justify staying at other properties.

myperks Mar 18, 2021 9:37 am


Originally Posted by Troopers (Post 33109759)
Will this be the end of the Hyatt MGM relationship?


Originally Posted by lAzyTraveler (Post 33109769)
Hope they continue having the relationship with Mlife....

mgm mlife means no elite benefits or resort waiver or breakfast

Troopers Mar 18, 2021 10:12 am


Originally Posted by myperks (Post 33109789)
mgm mlife means no elite benefits or resort waiver or breakfast

I would rather stay on strip at Bellgio/Aria under current MGM Mlife relationship then at the Rio Hyatt with elite benefits.

lAzyTraveler Mar 18, 2021 10:15 am


Originally Posted by myperks (Post 33109789)
mgm mlife means no elite benefits or resort waiver or breakfast

I like some of those Mlife hotels like Aria, Bellagio and Delano. I also get FREEPLAY and resort credits booking through Mlife.

HoustonConsultant Mar 18, 2021 11:20 am

Each time I'm in Vegas I think, "Hey, the Rio looks interesting. I should wander over there and look around.", and yet, I've never wandered over there.

I'm not sure globalist benefits would motivate me to stay away from the strip.

I don't even hop around from casino to casino very much, but I have some sort of psychological block with crossing 15.

DELee Mar 18, 2021 11:30 am


Originally Posted by HoustonConsultant (Post 33110010)
Each time I'm in Vegas I think, "Hey, the Rio looks interesting. I should wander over there and look around.", and yet, I've never wandered over there.

I'm not sure globalist benefits would motivate me to stay away from the strip.

I don't even hop around from casino to casino very much, but I have some sort of psychological block with crossing 15.

"Oh no - that's the other side..." ;)

David

hedoman Mar 18, 2021 11:32 am

One does not wander to the Rio.

myperks Mar 18, 2021 11:34 am


Originally Posted by Troopers (Post 33109867)
I would rather stay on strip at Bellgio/Aria under current MGM Mlife relationship then at the Rio Hyatt with elite benefits.

does it matter? It’s not like someone that stays at Bellagio/Aria are staying at Rio right now because it’s under MGM Mlife relationship.

let’s just see if the rates are still in the $30s and $40s ;).

UA-NYC Mar 18, 2021 11:41 am


Originally Posted by HoustonConsultant (Post 33110010)
Each time I'm in Vegas I think, "Hey, the Rio looks interesting. I should wander over there and look around.", and yet, I've never wandered over there.

I'm not sure globalist benefits would motivate me to stay away from the strip.

I don't even hop around from casino to casino very much, but I have some sort of psychological block with crossing 15.

I didn't mind hopping into a cab (pre-rideshare) to go to the Palms or the Hard Rock for evening fun...never did for Rio though! Let's see what the non-HR brand(s) are...

Doppy Mar 18, 2021 11:44 am

I wonder how much business the Mlife relationship brings to either Hyatt or MGM. That said, I wouldn't want it to end, it's been a nice way to earn a few extra Hyatt points.

Mlife doesn't have a redeemable points earning scheme for spend/hotel stays, so if they severed the relationship with Hyatt and didn't come up with a new plan, they would be at a disadvantage versus Caesars, which does earn reward points for spend. Hard to say how much customers would care about this.

Globalist benefits in Vegas does sound tempting, but the location is crap unless you want to drive everywhere, so I don't see myself ever doing it. The cost of ubers or car rentals would eat up the resort fee savings pretty quickly, but the hassle is a bigger concern for me. A side trip off the strip? Sure. Staying off the strip? Not so much.

I wonder if they plan to indefinitely keep the Caesars casino affiliation.

lAzyTraveler Mar 18, 2021 12:04 pm

If this hotel sets to Cat 3 or 4 (probably not cat 2 since those two Hyatt Places are cat 2), it might be a good deal for non-Globalists using points/free night award to avoid the resort fees. Perhaps even better for Explorists if there is a Regency/Grand club using the club access award, and status match to Mlife Gold to get free parking at Mlife hotels.

Matt4200 Mar 18, 2021 12:33 pm


Originally Posted by lAzyTraveler (Post 33110119)
If this hotel sets to Cat 3 or 4 (probably not cat 2 since those two Hyatt Places are cat 2), it might be a good deal for non-Globalists using points/free night award to avoid the resort fees. Perhaps even better for Explorists if there is a Regency/Grand club using the club access award, and status match to Mlife Gold to get free parking at Mlife hotels.

It’s never a good deal. For years it’s been fairly easy to get a good room with a base rate of $30 at the Rio (so about $60 with Resort Fees). So even at a Cat 2 it’s still a bad deal.

I am wondering though what exactly this means.

Does it mean they’re turning the Rio into several different Hyatt’s? That’s what it sounds like, which is quite strange.

coleslaw Mar 18, 2021 1:14 pm


Originally Posted by Matt4200 (Post 33110185)
Does it mean they’re turning the Rio into several different Hyatt’s? That’s what it sounds like, which is quite strange.

That's what they described in the press release.

Sykes Mar 18, 2021 1:14 pm


Originally Posted by Matt4200 (Post 33110185)
Does it mean they’re turning the Rio into several different Hyatt’s? That’s what it sounds like, which is quite strange.

Anywhere else it would seem pretty strange, but putting two hotels within the same resort complex is pretty common in Vegas, like Mandalay Bay & Delano (& Four Seasons), Wynn & Encore, Venetian & Palazzo, etc.

I can't imagine a Hyatt Regency would draw me away from the Strip, but if they put a 5-star brand in as the second hotel I might be tempted.

eponymous_coward Mar 18, 2021 1:56 pm

The Rio is a dump right now. I mean, it’s great to get a $19 room + tax and all, but the rooms I end up in for that $19, those rooms I get in the Masquerade Tower as a Caesars Diamond clearly haven’t been getting refurbished since the 1990’s- scratched furnishings, old plumbing, the look is really dated. The casino and pool are similar. I’m willing to put up with lot for a $19 room, so OK, but realize that’s what you’re getting, something that is very tired.

So if you want to go over and look at someplace that needed to be refurbished around 2005-2010, sure, go over. Otherwise I’d skip it until they fix the joint up.

DELee Mar 18, 2021 2:24 pm

They just announced the deal. FTers have a few years before we actually see if they actually have a clue.

David

gengar Mar 18, 2021 2:26 pm


Originally Posted by Troopers (Post 33109867)
I would rather stay on strip at Bellgio/Aria under current MGM Mlife relationship then at the Rio Hyatt with elite benefits.

Yeah, for sure. And honestly even without the Mlife relationship, I'd still just stay elsewhere on the Strip.



Originally Posted by Sykes (Post 33110283)
I can't imagine a Hyatt Regency would draw me away from the Strip, but if they put a 5-star brand in as the second hotel I might be tempted.

I wouldn't be optimistic about this, the existing infrastructure just doesn't support anything luxury.

coleslaw Mar 18, 2021 2:30 pm


Originally Posted by gengar (Post 33110459)
Yeah, for sure. And honestly even without the Mlife relationship.

Purely based on location, or the current state of the Rio?

I would assume they'll be doing a significant refurbishment of the property/grounds.

gengar Mar 18, 2021 2:33 pm


Originally Posted by coleslaw (Post 33110467)
Purely based on location, or the current state of the Rio?

I would assume they'll be doing a significant refurbishment of the property/grounds.

A combination of both. They'll certainly have to renovate extensively even just for an HR.

DELee Mar 18, 2021 2:56 pm


Originally Posted by coleslaw (Post 33110467)
Purely based on location, or the current state of the Rio?

I would assume they'll be doing a significant refurbishment of the property/grounds.

Here's the property - what do you want to do to it?

https://cimg7.ibsrv.net/gimg/www.fly...a8f021d173.jpg

David

Jerkstore Mar 18, 2021 3:06 pm

Wow the Rio has a go-kart/auto-x track? Who knew. I hope they keep that.

craigthemif Mar 18, 2021 3:13 pm


Originally Posted by eponymous_coward (Post 33110390)
The Rio is a dump right now. I mean, it’s great to get a $19 room + tax and all, but the rooms I end up in for that $19, those rooms I get in the Masquerade Tower as a Caesars Diamond clearly haven’t been getting refurbished since the 1990’s- scratched furnishings, old plumbing, the look is really dated. The casino and pool are similar. I’m willing to put up with lot for a $19 room, so OK, but realize that’s what you’re getting, something that is very tired.

So if you want to go over and look at someplace that needed to be refurbished around 2005-2010, sure, go over. Otherwise I’d skip it until they fix the joint up.

Sounds like the Excalibur, but with free breakfast and suite upgrades. I'm in! :D

I know the owners of the Rio will feel that they have to try something, but if the failed experiment of the W / SLS shows anything, it's that chain brands are irrelevant unless you have a prime location on the Strip or are close to the convention centre...

redbirdsj Mar 18, 2021 3:26 pm


Originally Posted by Matt4200 (Post 33110185)
It’s never a good deal. For years it’s been fairly easy to get a good room with a base rate of $30 at the Rio (so about $60 with Resort Fees). So even at a Cat 2 it’s still a bad deal.

I am wondering though what exactly this means.

Does it mean they’re turning the Rio into several different Hyatt’s? That’s what it sounds like, which is quite strange.

The press release says it will be renovated. If anyone has been to the Rio in the last 10 years other than for the WSOP, you would have noticed that it is in desperate need of a serious renovation to bring it close to newer HR standards. As a result, I think that will be the end of $30 rooms here.

Single_Flyer Mar 18, 2021 3:38 pm

I'm pretty sure Caesars only has a contract to run the property/casino until the end of this year or next. This is the nail in the coffin for Rio being a Caesars property.

Wonder if the new Rio/Hyatt will have a casino. EDIT: Just saw in the press release it says "gaming" so yes, there will be a casino. I'm guessing it will be Mlife.

Zelucifer Mar 18, 2021 3:57 pm


Originally Posted by myperks (Post 33109789)
mgm mlife means no elite benefits or resort waiver or breakfast

You're right, but it does mean that when I go out to any of the 20+ 5 star restaurants, I earn Hyatt points, base and bonus. It's a huge rebate on my spend in Vegas.

gengar Mar 18, 2021 5:01 pm


Originally Posted by Jerkstore (Post 33110553)
Wow the Rio has a go-kart/auto-x track? Who knew. I hope they keep that.

It's only up for events like the ROK Cup. Sorry to disappoint.

TravelFu Mar 18, 2021 5:33 pm


Originally Posted by HoustonConsultant (Post 33110010)
Each time I'm in Vegas I think, "Hey, the Rio looks interesting. I should wander over there and look around.", and yet, I've never wandered over there.

I'm not sure globalist benefits would motivate me to stay away from the strip.

I don't even hop around from casino to casino very much, but I have some sort of psychological block with crossing 15.

Stayed at the Rio several years ago for a work convention. They have some seriously large rooms even in the lower price points like what my work booked everyone into. I've stayed at some other hotels on the strip since then and I can't honestly say I've been any more comfortable with the exception of the time I got upgraded to a huge suite at the Paris with a bathroom bigger than my first apartment. I'll probably go and stay at the Hyatt Rio or whatever they decide the name is for those benefits as long as they still have the free shuttle to the strip.

Zorak Mar 18, 2021 5:50 pm


Originally Posted by HoustonConsultant (Post 33110010)
Each time I'm in Vegas I think, "Hey, the Rio looks interesting. I should wander over there and look around.", and yet, I've never wandered over there.

I'm not sure globalist benefits would motivate me to stay away from the strip.

I don't even hop around from casino to casino very much, but I have some sort of psychological block with crossing 15.

Unless you can find a way to cross I-15 that also takes you ~15 years back in time, I wouldn't bother now, it's kind of a dump. Or was, the last time I set foot in there...


Originally Posted by eponymous_coward (Post 33110390)
The Rio is a dump right now. I mean, it’s great to get a $19 room + tax and all, but the rooms I end up in for that $19, those rooms I get in the Masquerade Tower as a Caesars Diamond clearly haven’t been getting refurbished since the 1990’s- scratched furnishings, old plumbing, the look is really dated. The casino and pool are similar. I’m willing to put up with lot for a $19 room, so OK, but realize that’s what you’re getting, something that is very tired.

So if you want to go over and look at someplace that needed to be refurbished around 2005-2010, sure, go over. Otherwise I’d skip it until they fix the joint up.

... exactly. I stayed there a bunch in the early/mid 2000s and the base rooms were ok; the Masquerade Tower suites were really nice. I think maybe it went downhill when the Apollo bean counters took over? I needed to do a quick overnight stay once or twice in the 2009-2011 era and it was pretty sad, seemed like half the Ipanema Tower elevators were broken at any given time, etc.

gengar Mar 18, 2021 5:59 pm


Originally Posted by TravelFu (Post 33110931)
Stayed at the Rio several years ago for a work convention. They have some seriously large rooms even in the lower price points like what my work booked everyone into. I've stayed at some other hotels on the strip since then and I can't honestly say I've been any more comfortable with the exception of the time I got upgraded to a huge suite at the Paris with a bathroom bigger than my first apartment. I'll probably go and stay at the Hyatt Rio or whatever they decide the name is for those benefits as long as they still have the free shuttle to the strip.

Unfortunately, the free shuttle service ended sometime ~2017. I suppose some type of shuttle could be reinstated with change to Hyatt.

writerguyfl Mar 18, 2021 7:04 pm


Originally Posted by craigthemif (Post 33110575)
I know the owners of the Rio will feel that they have to try something, but if the failed experiment of the W / SLS shows anything, it's that chain brands are irrelevant unless you have a prime location on the Strip or are close to the convention centre...

Smaller conventions that are based in a single hotel are big business. If the folks running this new venture pay to hire top notch salespeople and back that up with a great operations staff, they might do well.

Here's an example of how the Rio could be marketed to companies and professional organizations looking for space:


Originally Posted by TravelFu (Post 33110931)
Stayed at the Rio several years ago for a work convention. They have some seriously large rooms even in the lower price points like what my work booked everyone into. I've stayed at some other hotels on the strip since then and I can't honestly say I've been any more comfortable with the exception of the time I got upgraded to a huge suite at the Paris with a bathroom bigger than my first apartment. I'll probably go and stay at the Hyatt Rio or whatever they decide the name is for those benefits as long as they still have the free shuttle to the strip.

Also, don't underestimate the value of Hyatt's National Sales Team. I don't know if those people are pushing clients towards MGM properties, but I would imagine they are not. Having a Hyatt-branded meeting space in one of the most well-known cities on the planet could be very profitable.

If the Hyatt National Sales Team is aggressive in promoting this new venture, they might be able to book several large groups annually. Many professional organizations will rotate their national meetings through high-profile locations. Being able to add Las Vegas into the mix while still dealing with Hyatt might be appealing.

Or, this venture could be a disaster like the Sahara. The devil's in the details.

eponymous_coward Mar 18, 2021 8:58 pm


Originally Posted by craigthemif (Post 33110575)
Sounds like the Excalibur, but with free breakfast and suite upgrades. I'm in! :D

I know the owners of the Rio will feel that they have to try something, but if the failed experiment of the W / SLS shows anything, it's that chain brands are irrelevant unless you have a prime location on the Strip or are close to the convention centre...

The Palms (just down the street) is still closed, and Stations has other off-Strip properties open (and the Palms just got a pretty nice refurb in 2019), which just says a lot about the environment in Vegas when you're willing to let your pretty new four star property stay closed after you dropped a billion to buy and refurbish it.


Originally Posted by writerguyfl (Post 33111080)
If the Hyatt National Sales Team is aggressive in promoting this new venture, they might be able to book several large groups annually. Many professional organizations will rotate their national meetings through high-profile locations. Being able to add Las Vegas into the mix while still dealing with Hyatt might be appealing.

Or, this venture could be a disaster like the Sahara. The devil's in the details.

Caesars used the Rio as a dumping ground for World Series of Poker participants for years, and just never kept the place up (it was getting long in the tooth when they got it). I would think they're going to have to do root and branch kind of stuff like they did at Virgin Las Vegas when they took over from Hard Rock (and Hard Rock didn't let things go to seed the way Caesars did).

I'd hope the new ownership has a clue, and the partnership with Hyatt is... something? But the examples of SLS/Sahara + Palms don't exactly inspire confidence that you can just have a nice property with some good restaurants and decor and boom, you make a ton of cash. And there's going to be Virgin Las Vegas + Resorts World on the Hilton side soon...

dakid23 Mar 18, 2021 9:47 pm

I hope the MGM x Hyatt relationship continues.

Jimgotkp Mar 18, 2021 10:53 pm

Not a fan of this property unless a lot of renovations are done and they are able to bring in some interesting restaurants. I did like KJ for their dim sums though, probably the only good thing about this property right now. Well the other upside is being slightly closer to Chinatown too. It wouldn't be my #1 choice as I typically stay at Aria or Vdara but I would definitely consider it depending on how things go.

Jimgotkp Mar 18, 2021 11:01 pm


Originally Posted by writerguyfl (Post 33111080)
Smaller conventions that are based in a single hotel are big business. If the folks running this new venture pay to hire top notch salespeople and back that up with a great operations staff, they might do well.

I thought the same thing too. If a lot of money is invested into the property and they make the property attractive as well, they can try to bring in a lot of convention business as the property has an events center. However, you have the new Caesars Forum Center behind Linq and Harrahs and the new Resorts World property opening this summer.

craigthemif Mar 19, 2021 2:38 am


Originally Posted by Jimgotkp (Post 33111403)
I thought the same thing too. If a lot of money is invested into the property and they make the property attractive as well, they can try to bring in a lot of convention business as the property has an events center. However, you have the new Caesars Forum Center behind Linq and Harrahs and the new Resorts World property opening this summer.


Originally Posted by writerguyfl (Post 33111080)
Smaller conventions that are based in a single hotel are big business. If the folks running this new venture pay to hire top notch salespeople and back that up with a great operations staff, they might do well.

Pre-COVID sure...

Conventions with a bunch of random people in close proximity? Vaccines or not, that's going to take many years to get back to normal, if it ever does... And there will be a lot of desperate hotels / event centres with space to fill...

rogo Mar 19, 2021 1:13 pm

For 10 minutes once upon a time, the Palms became hot off strip. It was a miracle of sorts. It ended.

Rio was a dump when it opened. It's a dump now.

With a LOT of money and years of renovations it can be not a dump, still in a terrible location.

DELee Mar 19, 2021 1:41 pm


Originally Posted by rogo (Post 33112600)
For 10 minutes once upon a time, the Palms became hot off strip. It was a miracle of sorts. It ended.

Rio was a dump when it opened. It's a dump now.

With a LOT of money and years of renovations it can be not a dump, still in a terrible location.

Strip adjacent?

David


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