Thank you for your service

Did you use the breakfast benefit? That usually causes it.

I used it several times. I wasn't charged for it ever, but maybe they did account for some of it.

I know it's early, but has anyone attempted to book through Rio's website and see if they get Hyatt credit? Trying to decide if I should play a bit at Rio and attempt to get Rio offers in the future.

Wow folks. Let’s not ruin a potentially great breakfast benefit so quickly.

looking forward to trying some work stays here at some point

What is there to ruin?

You think Rio is expecting hundreds of globalists staying multiple nights a week to enjoy their daily breakfast at Hash House? Those who are not sick of the food after a few days, more power to them.

I've stayed nine nights over 2 stays and have only eaten there twice. Again, f&b is typically a loss-leader at casino properties.

Dont gate keep

So do you want us to decline the free breakfast? Only order coffee and toast? Not sure how using a given benefit is ruining something?

When you book through Rio, it will clearly show you will not get any Hyatt benefit and points. It tells you if you want to enjoy Hyatt benefits, please book through Hyatt directly.

If I had to guess it would be using it on multiple rooms..

Something like when you go to gas stations and see the tray saying “Take a Penny, Leave a Penny”. If everybody takes a Penny and nobody leaves a Penny it would cease to exist.

Just a guess.

These are for the new (starting this year) GoH awards, correct? I was referring to the unlimited legacy awards available to those who qualified. I just couldn't remember if the legacy awards were award nights only.

"Unlike the new Guest of Honor Awards, the legacy Globalist Guest of Honor tier benefit will continue to apply to Free Night Award stays only." Looked it up and found my answer on the new program announcement page.

Any stay with checkout date on or after 4/1 will receive 500 points nightly. So yours should receive 3000 as it's 6 nights

They should also get 6000 points through the Bonus Journeys promo for a total of 9000 bonus points if everything stacks.

Thanks - this was very helpful!

Hi -

Just another data point. two night stay. Booked non-reno room, was upgraded to a very acceptable renovated room. dual sink, L-shaped sectional beyond the foot of the bed, nice TV with full cable on the wall, coffee table and two seat round work/Room service table

Breakfast was served to me at 1230PM. I ordered a scramble, OJ and coffee. Cooked made-to-order. Was told it would come off the bill.

Was able to schedule meetings here .. easy to meet clients, not the zoolike atmosphere found in most places on or near the Strip.

IMHO, not the Bellagio, but for those seeking value, far better than the Castle or the Pyramid.

This will be my go-to place going forward.

Surprised to hear that you got breakfast at 12:30, since at check in I was told to get breakfast between the hours of 7-11am. Hopefully no problem regarding the bill at checkout.

i had breakfast at 3pm and it was no problem taking it off the bill.

Good to know! I plan on staying here by myself for around two weeks...sounds like that means I could theoretically get breakfast and lunch covered

Hi -

The OJ tasted fresh squeezed. The scramble platter was more than enough food and the coffee flowed until I cried Uncle. Pleasantly full without "buffet bloat". Left a cash tip on the table.

Hash house is actually a pretty popular chain and is a desirable breakfast spot for a lot of people at it's various locations, so the idea that some people have pushed that it's some low grade, terrible casino derived loss leader that's basically a step above a cheap buffet or a HP breakfast is nonsense. I stand by my assertion that 20 dollar room rates are not going to sustain $100+ a day of comped breakfast day after day. People need to get their head out of their backsides if they think otherwise... MGM partnership ended because they clearly did not see enough value and MGM gave Hyatt members nothing beyond waived resort fees (although some will remember the initial platinum MGM match that of course rapidly went away despite offering marginal extra value over gold). Point being, companies trash benefits and set ups for far far less negative, so thinking this unlimited hash house free for all is going to last is absurd.

A couple of thoughts while I've never been a Hash House fan its certainly a quality restaurant
In San Diego on weekends lines form to get a table.I've taken friends form Australia and elsewhere
there and most love it
Typically these days I'm into healthier eating so its just not my thing biscuits fried chicken etc
I had the pleasure of meeting Johnny Rivera the owner in San Diego many years ago when the Tractor Room was still open.
He impressed me with his desire to put it out a quality product and deliver high standards of guest service which was admirable
Tractor Room was the place to be seen if young & attractive.They had good personable service.Sadly it closed.
Liked that better than Hash House

Breakfast generally doesn't cost a lot to put out eggs, toast,cereal, fruit etc despite the menu prices being high
However rent costs,labor energy thats where all the overhead starts to heat things up and keep the prices high

Oh please. All the pricing is jacked up. They're mostly serving potatoes, biscuits, waffles, and eggs. The only slightly more premium options are the steak, fried chicken (mostly batter), and burger. Everything else is high margin low cost ingredients. The food is acceptable, comparable to a Hyatt Regency restaurant breakfast, nothing more. Their "$100" breakfast isn't worth the sticker price. Maybe $50 if we're being generous.

To compare Rio to the MGM partnership is disingenuous. Rio is rebranding to Hyatt, whereas MGM was just a partnership to recognize minimal benefits for each other's members. That's like saying breakfast at the Hyatt Regency isn't going to last. Again, Rio isn't serving "free" breakfast to hundreds of Globalists a day.

Stop the fear mongering.

Average Daily Rates will rise once the renovation is completed unless occupancy remains flat.
I don't think comparing the MGM relationship to this Rio affiliation is all that similar as this will
be a partner with full Hyatt branding.That there is a big difference.
I don't think MGM was down on the decade long relationship with Hyatt
They saw greed $$$$$$ looking into the massive membership numbers of Marriott Bonvoy global customer base
and said lets blow this clam bake by comparison and give less and get more.100% achieved.
I'm a lifetime Titanium with Marriott
and I can say its unlikely I would ever return to an MGM property
I've observed Marriott customers will frequently overpay wildly as many are Marriott addicted
Hyatt was the perfect partner for MGM at the time back in June of 2013 when it all launched
and a great way to put their feet in the water

Agree at present not sustainable with breakfast vs daily weekday rate
My past conversation with RIO management is that they are still feeling their way and will evolve
as they immerse themselves more deeply in the World of Hyatt program and see if occupancy increases and how their further engagement goes with in house customer spend.

DP: stayed 3/10 for 5 nights. Stay has not posted. Submitted a ticket for credit.

Did you check out on 3/10 or did you check out on 3/15?

3/15

Yes - Rio is probably not earning a fortune on Hyatt Globalists.

But: This is the deal when you are entering the Hyatt chain - you have to serve Globalists a breakfast and you can´t charge Resort fees. If you don´t want that - get bonvoyed.

The real problem are the 20 USD room-rates - and that is a dilemma for Hyatt as well: The Rio in its current state is more a "Globalist-Generator" then a Hotel. Think of the people here who just take the breakfast and don´t even want to stay there even though they are in Vegas.

To me the biggest looser here is Hyatt. On the other hand the chain is desperate in the Vegas market and should have gotten alternative options on hand long ago...

By the way: The same thing was true for the partnership with MGM and properties like Luxor and Excalibur.

Yeah, I have to disagree. I don’t think people are checking in, leaving to another hotel then coming back in the morning just for breakfast that’s borderline insane.

For me when I travel to Vegas as a party of 4 we stay on the strip because of the comp rooms and food. On top of that we don’t rent a car because it’s pricey and there’s no need since everything is on the strip. Just to get to Rio it’d be a $15 Uber ride there and $15 back to the strip. Imagine doing that to check in, then the next day for breakfast, you’ve then spent $60 just going there and back.

Luxor and Excalibur were ideal because if you’re staying at ParkMGM or MGM Grand you’re maybe a 10 minute walk there.

Even with $20 room rates I don’t think masses of Globs are flying to Vegas for them at all.

Now if they had Mobile Check In like MGM did then I’m sure you’d see a lot of bookings.

Have you read the threads here? Its just that what people are doing. And I would not call it borderline.

Again: See how many posts here are about the checkin process and about how they handle the IDs. Of course people are not flying to Vegas for the 20 USD rooms…

On a personel note, I have booked the Rio for a couple of upcoming stays but do not plan to stay overnight. But I will probably at least try the breakfast - just to make my own opinion.

DP: stayed 3/13-3/15 and stay did not post. Requested credit 3/18 and have not had any progress.

also, now just noticed I didn’t get an email with folio.

Contact MHC, I finally got my credit for checkout on March 8. No response to my online missing credit submission. No email copy from hotel, but I got a paper copy when I checked out.

pigs get fed, hogs get slaughtered. I hope they don't offer online checkin. If you really want cheap nights to earn globalist, get yourself to vegas and check in.

I mean weekends would likely work the best for most people and rates seem to be $60 after the removed resort fee for Globs only. Then weekend flights to Vegas tend to cost much more so at that point just book a bunch of nights at a Cat 1.

Does anyone know whether any of the rooms types have work desks? The YouTube video tour of the room posted earlier looked to only have a coffee table and sofa.

Also, how is the WIFI connection? I didn't check when I previously was there. My next stay I need to participate in a very lengthy Zoom conference. Thanks.

Hi -

Wifi connection is fine and free. There is not a work desk, per se, but there is a round table with two chairs that comfortably fit three laptops and papers.

Once the renovations are done and the pool opens, I am sure rates will rise.

In the meantime, I am working with clients at the Rio. I arrive Monday or Tuesday, return Thursday or Friday. The room is big enough to comfortably handle meetings of up to four people. I bring two laptops, get my individual and group work done, then take in a show or the NCAA BBX tournaments. And yes, it is inexpensive ... for now.

I am not seeing very many people here Tuesday-Thursday. Which should not be surprising; inexpensive midweek room rates are all over Las Vegas now and people are still only coming weekends.

As long as MR>MC, Vegas as an inexpensive midweek destination will continue.

Checked in on March 17th and "checked out" March 18th (I simply went up to the room and hung around for 2 hours to shower and nap before start driving back to LA on the same day). No email bill nor have the nights posted, but I was able to retrieve my folio via "Retrieve Hotel Bill", and I see Eligible Nights listed there (although weirdly it says ... 2? even though I only stayed one night?)

My 5-night stay shows 10 as well. Still no credit yet though.

I don't think it's as simple as you're portraying. Hyatt knew getting into this deal that some of their rooms would be filled with mattress running WoH members.

Some of those people will stay and gamble, some won't. Some will use the breakfast benefit, but in reality, most won't. Just like how some will pay the resort fee, and some won't since they're not Globalist yet.

If you look at it purely from a transactional point of view, yeah, it doesn't make business sense to offer $20 rooms. If you look at this from a business point of view, Rio may be a "loss leader" on the hotel side of things, but they will more than likely make it up other ways, such as:

• People at Rio who have never heard of Hyatt, gambling and losing $1000s a day.
• Guests learning about WoH during their stay, signing up, and moving hotel stays to Hyatt from other programs.
• Elite guests who stay and attain Globalist for the first time, potentially increasing their spend across the Hyatt portfolio.
• Bored Globalists who intend to stay for $20 a night and end up caving to temptation when they walk through the casino floor (the house usually wins in the end!) - there are already stories of this, btw.
• Guests who decide to spend money on ancillary things like Penn and Teller tickets.

Time will tell whether the partnership is beneficial for Hyatt. I'm saying that while you may think it doesn't make sense, it's premature to make that call - especially since we have absolutely zero data.

People are 100% flying to Vegas for this. I know a handful of people across several Whatsapp groups (that make up a miniscule percentage of potential guests) who are either flying or driving from LA/SFO/PHX.

dr88

I am fully aware that Rio is a casino and that therefore their win or loss can not be attached to the hotel part alone. My point was, that this partnership is not ideal for Hyatt, but is the best they can manage right now.

Even with the little data we have it is resonable to assume (and in no way premature) that matress-run properties like this can not be in the interest of any hotel chain. But again - it is the only thing Hyatt could manage for now.

As the Rio is in no way a typical Hyatt I can’t see how the quote above would make a broader sense - but of course it can happen.

On the other side I also donˋt see much value for Rio in ghost stays or matress running WoH members - but this of course will be seen.

For now, I am happy that Hyatt has an option in Las Vegas and will probably enjoy my physical stays elsewhere ;-)