Food & Beverage credit in lieu of lounge access
Jul 26, 2020, 6:14 pm
#1
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Original Poster
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
Food & Beverage credit in lieu of lounge access
At the Grand Hyatt in ATL. Because the lounge is closed, they give $25 credit toward lunch/dinner or the bar per day. Plus unlimited coffee/tea/soda/water.
I did not see this online or on my confirmation, and was glad to be informed.
Front desk clerk said she thinks it varies by property. So do not forget to ask!
I did not see this online or on my confirmation, and was glad to be informed.
Front desk clerk said she thinks it varies by property. So do not forget to ask!
Jul 26, 2020, 6:44 pm
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
I've been offered coupons for free drinks and appetizers in the restaurant at some domestic HRs when the lounge is temporarily closed. It's a very nice gesture, but unfortunately most hotels don't do this. In a few places, it might help to be a repeat guest at the property or to ask (of course as a Glob).
Jul 26, 2020, 7:19 pm
#4
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
It's more useful if the hotel does this as a $25 X number of nights credit, so that you could for example spend $40 the first night and $10 the next day.
I like it when the coupons are clear about whether the tip is included or not.
I like it when the coupons are clear about whether the tip is included or not.
Jul 26, 2020, 9:09 pm
#6
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 552
Jul 26, 2020, 9:24 pm
#7
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,866
Hopefully someone will post a DP then I have a stay there late August. I know the lounge will definitely be closed, but hopefully they’re offering a daily credit towards something that is open from lunch/dinner along with free drinks throughout the day as some are. IME Manchester’s Club Lounge was the best in the US.
Jul 27, 2020, 7:29 am
#8
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
Just reporting no offer like this at HR Dulles Airport - and I didn't think to ask (I'm out of practice dealing with hotels...lol).
Only provided Glob benefit was free breakfast - to be ordered the night before & picked up by guest at front desk. Included standard options - eggs & meat, or pancakes, or oatmeal, or 2x breakfast sandwiches. I didn't ask if I could order multiple options (probably could have?). I was out early each morning going to a golf event. So just ate & went.
Only provided Glob benefit was free breakfast - to be ordered the night before & picked up by guest at front desk. Included standard options - eggs & meat, or pancakes, or oatmeal, or 2x breakfast sandwiches. I didn't ask if I could order multiple options (probably could have?). I was out early each morning going to a golf event. So just ate & went.
Jul 27, 2020, 7:37 am
#9
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
That sounds like a very good grab and go offering and the advance order allows them to do a variety of hot food without having a bunch of people standing around together waiting for it.
Is this a place where (inside) restaurants are closed except for pick up and delivery? Also, is the hotel currently doing room service, so that the "get it yourself" procedure is a way to cut costs?
Is this a place where (inside) restaurants are closed except for pick up and delivery? Also, is the hotel currently doing room service, so that the "get it yourself" procedure is a way to cut costs?