Dogs in the Club Lounge
#16
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,663
That's the case with airlines, which are hindered by DOT regulations that are more stringent than the ADA, but I think lounges (and also restaurants ) may be in a better legal position to stand up to these shenanigans since there are health codes in force here.
#17
Join Date: Apr 2012
Location: MLB Spring Training park AZ, USA
Programs: Globallist
Posts: 287
I don't like dogs. I have no problem saying it. Many people don't like cats. I LOVE cats. We are a country that LOVES their dogs. It is so out of control of where dogs are these days. I live in Seattle. I shouldn't be sharing a grocery store aisle with a dog, but I do often. In my opinion, it falls on the owner of the dog to have decency and respect for everyone, but usually its only their world that matters. Dog owners seem to think EVERYONE loves their dog too. I have friends that don't like kids, In 2019 , respect for others space is rare.
#18
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
If a hotel is pet friendly, you can expect to see them around the hotel.
I have carried my 8lb dog into the lounge at the Grand Cypress.... nowhere near the food and went straight outside where I was told by the staff it was permissible. Dogs are permitted outside even where food is being served. He is trained to sit under the table and be quiet.
As well, I do agree with the OP that having a dog on the floor in the area of the food and even giving the dog some from the buffet is way out of line, and I would have gone to the front desk and said something to the staff. Why? Because some of us actually follow the rules and people like those you mention ruin it for the rest of us.
FWIW - I DO have a legitimate comfort dog for my husband. We did NOT purchase one of those fake certifications online. We have a genuine letter from a psychiatrist he has been seeing for 10 years. We travel with that, as well as vaccine information from his vet, and the other (significant) paperwork now required by UA. Still, I don't pull the ESA card, nor do I put the dog's vest on, because I don't want to be perceived as taking advantage or having a "fake" support dog. We only go where we are allowed.
So if you see me in an outdoor area that serves food, don't assume I'm taking advantage. I've asked. I'm doing what is allowed.
I have carried my 8lb dog into the lounge at the Grand Cypress.... nowhere near the food and went straight outside where I was told by the staff it was permissible. Dogs are permitted outside even where food is being served. He is trained to sit under the table and be quiet.
As well, I do agree with the OP that having a dog on the floor in the area of the food and even giving the dog some from the buffet is way out of line, and I would have gone to the front desk and said something to the staff. Why? Because some of us actually follow the rules and people like those you mention ruin it for the rest of us.
FWIW - I DO have a legitimate comfort dog for my husband. We did NOT purchase one of those fake certifications online. We have a genuine letter from a psychiatrist he has been seeing for 10 years. We travel with that, as well as vaccine information from his vet, and the other (significant) paperwork now required by UA. Still, I don't pull the ESA card, nor do I put the dog's vest on, because I don't want to be perceived as taking advantage or having a "fake" support dog. We only go where we are allowed.
So if you see me in an outdoor area that serves food, don't assume I'm taking advantage. I've asked. I'm doing what is allowed.
#19
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,838
It was a girl (and her family) and their pet dog. The dog had no training (was sniffing/licking me while I was selecting food). However, if challenged, I suspect these people would have tried to claim she has an anxiety condition or other "disability" requiring her to have a dog with her at all times.
If someone was to claim anxiety or the like I would say I understand but go to a different area of the hotel than the lounge because I do not want to be licked.
It's not because someone has a need for a dog that everybody else around should bear the consequences particularly if the person with the dog most likely has other options of where to spend their evening.
#21
Join Date: Oct 2013
Posts: 36
There was a dog in the lounge at Hyatt Regency SFO regularly when I was there. It wasn't anywhere near the buffet, however.
At Hyatt Lost Pines, folks took their dogs everywhere. We were there a few years ago for a bird show, and people brought their dogs. The presenters asked for people with dogs to move farther back because the birds wouldn't come out. They didn't move back, so we didn't get the full show.
I love dogs, but we leave ours at home.
At Hyatt Lost Pines, folks took their dogs everywhere. We were there a few years ago for a bird show, and people brought their dogs. The presenters asked for people with dogs to move farther back because the birds wouldn't come out. They didn't move back, so we didn't get the full show.
I love dogs, but we leave ours at home.
#22
Join Date: Jun 2008
Programs: Hyatt LIFETIME Globalist
Posts: 661
There was a dog in the lounge at Hyatt Regency SFO regularly when I was there. It wasn't anywhere near the buffet, however.
At Hyatt Lost Pines, folks took their dogs everywhere. We were there a few years ago for a bird show, and people brought their dogs. The presenters asked for people with dogs to move farther back because the birds wouldn't come out. They didn't move back, so we didn't get the full show.
I love dogs, but we leave ours at home.
At Hyatt Lost Pines, folks took their dogs everywhere. We were there a few years ago for a bird show, and people brought their dogs. The presenters asked for people with dogs to move farther back because the birds wouldn't come out. They didn't move back, so we didn't get the full show.
I love dogs, but we leave ours at home.
#23
Join Date: Aug 2017
Location: Chicago
Programs: United-1K, Marriott-Titanium Ambassador, Hyatt-Globalist
Posts: 215
I'm pretty allergic to dogs and this whole phenomenon has definitely gotten to me personally. Especially at restaurants and airplanes. Haven't seen it in a hotel club yet but I have seen it in a Sky Club and I'm usually the one that has to go out of my way so I don't have health issues. Usually dog owners seem to get really offended if I ask to move as well, like I am some animal hater or something.
#24
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I wish I could... he has separation anxiety, though it is getting better and my dog sitter is at the end of cancer treatments and I simply could not leave him with her when she isn't feeling 100%
She will be our go-to sitter when we can't or don't want to take him. But we have to work on leaving him after she's better. Thankfully, the treatments have worked and she's taking the last of the meds.
My husband is allergic to dogs. That's why we got a poodle. They have hair and not fur and most people do not react to them. Plus he's so small it's not likely you would even see him.
She will be our go-to sitter when we can't or don't want to take him. But we have to work on leaving him after she's better. Thankfully, the treatments have worked and she's taking the last of the meds.
I'm pretty allergic to dogs and this whole phenomenon has definitely gotten to me personally. Especially at restaurants and airplanes. Haven't seen it in a hotel club yet but I have seen it in a Sky Club and I'm usually the one that has to go out of my way so I don't have health issues. Usually dog owners seem to get really offended if I ask to move as well, like I am some animal hater or something.
#25
#26
Original Poster
Join Date: Aug 2007
Posts: 1,161
The bottom line is Hyatt corporate needs to take a position on this and make the position known to all. I think they are trying to please everyone/have it both ways by keeping things vague and property specific...
No dogs other than trained service animals (seeing eye dogs, etc.) should be allowed in the clubs. Period.
No dogs other than trained service animals (seeing eye dogs, etc.) should be allowed in the clubs. Period.
#27
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I agree, but there might be some local regulations requiring that emotional support animals be permitted. Also, some hotels like to advertise that they're pet friendly, although they can offer pet amenities in rooms (and hopefully clean the rooms well afterward) and even a dog walking valet service without allowing the dogs and other pets ton inconvenience/annoy other guests.
#28
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH Dia, WoH Exp
Posts: 2,673
If a hotel is branded as being "overrun" with dogs whether it is at a lounge, lobby or pool, business guests will avoid the hotel like a plague. The hotel will then have to decide they want to appease some leisure guests bringing their dogs to the hotels and disrupting "business stay" guests.
#29
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Join Date: Sep 2009
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Posts: 100,413
Oh, but dogs are so stylish now. The latest fad is to take your dog everywhere with you, including bringing the dog to work.
#30
Original Poster
Join Date: Aug 2007
Posts: 1,161
If a hotel is branded as being "overrun" with dogs whether it is at a lounge, lobby or pool, business guests will avoid the hotel like a plague. The hotel will then have to decide they want to appease some leisure guests bringing their dogs to the hotels and disrupting "business stay" guests.