Slow Posting?

Old May 5, 19, 9:35 am
  #1  
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Slow Posting?

Over the past year or so Hyatt has gotten quite good at posting within 24 hours. Previous to that it was 48 hours'ish. I completed a stay Friday morning and have received the "Thank You" email yesterday, but no points or night credit has appeared. Typically by the time the email has arrived, the points are already in the bank. Anyone else seeing a slow posting for stays this week?
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Old May 5, 19, 9:55 am
  #2  
 
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I generally never see posting on weekends. I also had a Friday check out and have yet to see anything. Normally around noon the next day on weekdays though for US stays has been my experience.
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Old May 5, 19, 9:58 am
  #3  
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Originally Posted by antonius66 View Post
I generally never see posting on weekends. I also had a Friday check out and have yet to see anything. Normally around noon the next day on weekdays though for US stays has been my experience.
I always check out on a Thursday or Friday and subsequently see the post on Friday or Saturday. Interesting you don't see weekend postings
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Old May 5, 19, 10:42 am
  #4  
skj
 
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My experience is similar to the OPs ... in the recent past, the stay is posted by the time I receive the email. I'm also seeing a slowdown now. A check out last Thursday has not yet posted.
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Old May 5, 19, 10:42 am
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Same on all. Just was a bit surprised as I was back to enjoying Starwood-like next day posting vs. the gong show that is Marriott IT. I can hang tight for another day...
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Old May 5, 19, 11:31 am
  #6  
 
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Checked out on Friday, and points & nights posted this morning (could have been shortly after midnight, but didn't check until reading this post).
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Old May 5, 19, 12:01 pm
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I hit my 60 th night last week. The stay posted the next day but the milestone award never posted.
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Old May 6, 19, 3:37 pm
  #8  
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Still not posted for me
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Old May 6, 19, 5:02 pm
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Yup not here either. I filled out a missing stay form. Last time this happened a few months ago, posted next day.
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Old May 6, 19, 5:48 pm
  #10  
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Originally Posted by UA-NYC View Post
Yup not here either. I filled out a missing stay form. Last time this happened a few months ago, posted next day.
Just filled mine out as well
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Old May 6, 19, 7:03 pm
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Still nothing from a Friday checkout. Emailed my pl rep today.
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Old May 7, 19, 6:49 pm
  #12  
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After it didn't post in 24 hours (like my last missing stay form did), I pinged Hyatt on FB messenger...they replied in like 15 min, asked for hotel stay info, after I sent they posted it in like 5 min amazing
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Old May 7, 19, 8:27 pm
  #13  
 
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No postings for last Friday, Sunday or Monday.
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Old May 7, 19, 8:56 pm
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Same here. Saturday night stay, checked out Sunday... has not posted
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Old May 7, 19, 9:19 pm
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My rep posted it manually today.
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