Racing to.... the bottom. Will someone save Hyatt?
#62
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
I guess I'll have to be the curmudgeon. I agree that the HP breakfasts are improved, but they are still not up to the competition. I've stayed in 4 HPs so far this year, and every one of them still had the communal cottage cheese, the communal yogurt and now they are even doing the communal jar of peanut butter. Oh yeah, like there is any chance I am going to try and guess whether or not some kid sneezed on that stuff 10 minutes ago. This is not at the level of a Hampton Inn or Holiday Inn Express (or Hyatt House) breakfast.
Re: the original question. Was WoH racing to the bottom, and has it now turned around? You vote with your dollars. Here's my vote. In 2016 I had over 80 nights with Hyatt/Mlife. In 2017, when WoH came along, I had less than 20 nights. Yup, WoH was that bad. In 2018 I was back over 80 nights. WoH has improved that much.
Look at this new 1500/night bonus for HP nights. I have no idea why Hyatt would want to give an extra bonus for stays at the cheapest hotels, but heck, it got me to stay there.
Re: the original question. Was WoH racing to the bottom, and has it now turned around? You vote with your dollars. Here's my vote. In 2016 I had over 80 nights with Hyatt/Mlife. In 2017, when WoH came along, I had less than 20 nights. Yup, WoH was that bad. In 2018 I was back over 80 nights. WoH has improved that much.
Look at this new 1500/night bonus for HP nights. I have no idea why Hyatt would want to give an extra bonus for stays at the cheapest hotels, but heck, it got me to stay there.
#63
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Re: the original question. Was WoH racing to the bottom, and has it now turned around? You vote with your dollars. Here's my vote. In 2016 I had over 80 nights with Hyatt/Mlife. In 2017, when WoH came along, I had less than 20 nights. Yup, WoH was that bad. In 2018 I was back over 80 nights. WoH has improved that much.
#64
Join Date: Jul 2018
Location: SFO
Posts: 487
#65
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Under the old Hyatt program, I had been scraping into Diamond on the basis of 25 annual stays ... or 23 stays and spending $20,000 on Hyatt card for two more stay credits.
When the new World of Hyatt program started, I could not see any way to keep up the pace, so in 2017 I fell off to (barely) 30 nights, therefore maintaining Exploristism for 2018. I was going to miss Hyatt, but I did not see myself staying on as a volume customer without some of the better benefits of Diamondness.
Then, at the beginning of 2018, World of Hyatt started counting points and award stays toward the 60 needed to re-qualify as a Globalist. The new World of Hyatt card in the second half of the year was just that much more gravy. Gravy that led me all the way to -- wait for it -- 80 nights in 2018.
The more I have seen of other hotels and hotel chains, the more I appreciate Hyatt. [Posted from an HP.]
#66
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Um, I think you might be talking about me.
Under the old Hyatt program, I had been scraping into Diamond on the basis of 25 annual stays ... or 23 stays and spending $20,000 on Hyatt card for two more stay credits.
When the new World of Hyatt program started, I could not see any way to keep up the pace, so in 2017 I fell off to (barely) 30 nights, therefore maintaining Exploristism for 2018. I was going to miss Hyatt, but I did not see myself staying on as a volume customer without some of the better benefits of Diamondness.
Then, at the beginning of 2018, World of Hyatt started counting points and award stays toward the 60 needed to re-qualify as a Globalist. The new World of Hyatt card in the second half of the year was just that much more gravy. Gravy that led me all the way to -- wait for it -- 80 nights in 2018.
The more I have seen of other hotels and hotel chains, the more I appreciate Hyatt. [Posted from an HP.]
Under the old Hyatt program, I had been scraping into Diamond on the basis of 25 annual stays ... or 23 stays and spending $20,000 on Hyatt card for two more stay credits.
When the new World of Hyatt program started, I could not see any way to keep up the pace, so in 2017 I fell off to (barely) 30 nights, therefore maintaining Exploristism for 2018. I was going to miss Hyatt, but I did not see myself staying on as a volume customer without some of the better benefits of Diamondness.
Then, at the beginning of 2018, World of Hyatt started counting points and award stays toward the 60 needed to re-qualify as a Globalist. The new World of Hyatt card in the second half of the year was just that much more gravy. Gravy that led me all the way to -- wait for it -- 80 nights in 2018.
The more I have seen of other hotels and hotel chains, the more I appreciate Hyatt. [Posted from an HP.]
You started off by complaining that you used to barely scrape into Globalist via 25 stays. Hard to believe counting award nights helped such people all that much once the new requirement became 60 nights.
#67
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
WoH is now great because people can get Globalist by hardly ever staying at Hyatt? How many of those 80 nights did you stay at Hyatt?
You started off by complaining that you used to barely scrape into Globalist via 25 stays. Hard to believe counting award nights helped such people all that much once the new requirement became 60 nights.
You started off by complaining that you used to barely scrape into Globalist via 25 stays. Hard to believe counting award nights helped such people all that much once the new requirement became 60 nights.
There were also 2 (3?) awards stays in there. Point is that, in the past, those, plus whichever among the residual 68-69 stays were booked with points, would not have counted. It's the points stays counting, not the awards stays, that got me back in the Hyatt groove. That plus the fact that I knocked out a number of stays in Jan-Feb 2018 when still a residual Globalist that reminded me of what I would be missing, plus some FHRs and Visa-whatever stays to numb me while I was "only" an Explorist (which ended up being about 7 months).
Word choice: I was admitting that I used to barely make it over the 25 stays bar. It was not a complaint.
Hard to believe: Once upon a time, one could state that folks were entitled to their own beliefs, but not their own facts. Evidently less true nowadays. For whatever they are still worth, what is stated above are the facts as I understand them.
#68
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
WoH is now great because people can get Globalist by hardly ever staying at Hyatt? How many of those 80 nights did you stay at Hyatt?
You started off by complaining that you used to barely scrape into Globalist via 25 stays. Hard to believe counting award nights helped such people all that much once the new requirement became 60 nights.
You started off by complaining that you used to barely scrape into Globalist via 25 stays. Hard to believe counting award nights helped such people all that much once the new requirement became 60 nights.
Biggie Fries has posted on this forum for a long time with helpful information. Besides, if he mostly stays at HH/HP, how's he negatively impacting you? In other words, why do you even care what others do? You're still getting your status on OPM.
#69
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
I guess I'll have to be the curmudgeon. I agree that the HP breakfasts are improved, but they are still not up to the competition. I've stayed in 4 HPs so far this year, and every one of them still had the communal cottage cheese, the communal yogurt and now they are even doing the communal jar of peanut butter. Oh yeah, like there is any chance I am going to try and guess whether or not some kid sneezed on that stuff 10 minutes ago. This is not at the level of a Hampton Inn or Holiday Inn Express (or Hyatt House) breakfast
(I don't like buffets either). Unless you are happy with things that come pre-packaged (yogurt but without fresh fruit for example).
#70
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
I think I stayed 71 nights at Hyatt ... I did get 5 nights with the card, 2 for $5,000 spend, and 2 during an Andaz bonus thingee.
There were also 2 (3?) awards stays in there. Point is that, in the past, those, plus whichever among the residual 68-69 stays were booked with points, would not have counted. It's the points stays counting, not the awards stays, that got me back in the Hyatt groove. That plus the fact that I knocked out a number of stays in Jan-Feb 2018 when still a residual Globalist that reminded me of what I would be missing, plus some FHRs and Visa-whatever stays to numb me while I was "only" an Explorist (which ended up being about 7 months).
Word choice: I was admitting that I used to barely make it over the 25 stays bar. It was not a complaint.
Hard to believe: Once upon a time, one could state that folks were entitled to their own beliefs, but not their own facts. Evidently less true nowadays. For whatever they are still worth, what is stated above are the facts as I understand them.
There were also 2 (3?) awards stays in there. Point is that, in the past, those, plus whichever among the residual 68-69 stays were booked with points, would not have counted. It's the points stays counting, not the awards stays, that got me back in the Hyatt groove. That plus the fact that I knocked out a number of stays in Jan-Feb 2018 when still a residual Globalist that reminded me of what I would be missing, plus some FHRs and Visa-whatever stays to numb me while I was "only" an Explorist (which ended up being about 7 months).
Word choice: I was admitting that I used to barely make it over the 25 stays bar. It was not a complaint.
Hard to believe: Once upon a time, one could state that folks were entitled to their own beliefs, but not their own facts. Evidently less true nowadays. For whatever they are still worth, what is stated above are the facts as I understand them.
You have a lot of posts denigrating others on how they achieve their status. Why?
Biggie Fries has posted on this forum for a long time with helpful information. Besides, if he mostly stays at HH/HP, how's he negatively impacting you? In other words, why do you even care what others do? You're still getting your status on OPM.
Biggie Fries has posted on this forum for a long time with helpful information. Besides, if he mostly stays at HH/HP, how's he negatively impacting you? In other words, why do you even care what others do? You're still getting your status on OPM.
#71
Join Date: Jul 2001
Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star
Posts: 5,536
You're a consultant. You bill your clients, including covering the cost of your hotel rooms. That's OPM.
#72
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
#73
Original Poster
Join Date: Aug 2007
Posts: 1,161
I guess I'll have to be the curmudgeon. I agree that the HP breakfasts are improved, but they are still not up to the competition. I've stayed in 4 HPs so far this year, and every one of them still had the communal cottage cheese, the communal yogurt and now they are even doing the communal jar of peanut butter. Oh yeah, like there is any chance I am going to try and guess whether or not some kid sneezed on that stuff 10 minutes ago. This is not at the level of a Hampton Inn or Holiday Inn Express (or Hyatt House) breakfast.
#74
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Just as a reminder for the people who tend to avoid HPs in the U.S.: The breakfast at non-U.S. HPs tends to be much better, with an array of hot items, fresh fruits, and an omelette station.
#75
Join Date: Mar 2014
Location: NYC
Programs: DL Platinum, AA Plat Pro, Bonvoy Lifetime Platinum, JetBlue Mosaic 3, Amtrak Select
Posts: 966
What I'm reading in this thread is: Some hotels have been poor Hyatt experiences, but others have had good Hyatt experiences at other hotels. We're trying to conflate those experiences with resembling the program as a whole.
I'm a 80+ night Hyatt corporate road warrior (with anywhere from 30-60 at other chains, mostly SPG/MR), where I'm not loyal to any one specific hotel or even city (DC is one of my more frequent destinations, and I've stayed at every Hyatt in DC proper and in Virginia), my experience is like everyone else: I've had some spectacular Hyatt stays at flagship and non flag properties, I've had some great HH/HP stays, I've had some god awful HH/HP stays, I've had some very average Hyatt stays and I mostly have a good stays at Hyatt. I'm in the midst of 2 weeks w/o Hyatt travel (thank you NYC client meetings...), but one thing I noticed was that there doesn't appear to be hand lotion in HH/HPs recently.
Every individual hotel experience has been YMMV. The Hyatt in Arlington VA treats me average and never upgrades (even when suites are available) despite 15+ stays there, but the PH DC (4 visits) treats me as if I've been a 10+ year regular on each check in and always has a suite pre-booked for me. The HP in SW DC usually gives me a suite, while the HR in Crystal City is 50/50 on whether it'll be amazing or average treatment. It's very possible to have two different Hyatt loyalty experiences even in the same city, and for that to shape your views.
I'm a 80+ night Hyatt corporate road warrior (with anywhere from 30-60 at other chains, mostly SPG/MR), where I'm not loyal to any one specific hotel or even city (DC is one of my more frequent destinations, and I've stayed at every Hyatt in DC proper and in Virginia), my experience is like everyone else: I've had some spectacular Hyatt stays at flagship and non flag properties, I've had some great HH/HP stays, I've had some god awful HH/HP stays, I've had some very average Hyatt stays and I mostly have a good stays at Hyatt. I'm in the midst of 2 weeks w/o Hyatt travel (thank you NYC client meetings...), but one thing I noticed was that there doesn't appear to be hand lotion in HH/HPs recently.
Every individual hotel experience has been YMMV. The Hyatt in Arlington VA treats me average and never upgrades (even when suites are available) despite 15+ stays there, but the PH DC (4 visits) treats me as if I've been a 10+ year regular on each check in and always has a suite pre-booked for me. The HP in SW DC usually gives me a suite, while the HR in Crystal City is 50/50 on whether it'll be amazing or average treatment. It's very possible to have two different Hyatt loyalty experiences even in the same city, and for that to shape your views.