Room type available under member discount rate but not standard rate
Oct 12, 2017, 7:47 pm
#1
Original Poster
Join Date: Jul 2008
Location: Chicago, IL
Programs: Starwood Gold
Posts: 126
Room type available under member discount rate but not standard rate
I am looking to book a room on points. The standard room type is available under the member discount rate but not under standard rate, so the room is not available on points. Has anyone seen this before?
Oct 12, 2017, 8:42 pm
#3
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,848
On occasion I find hotels without allowing points but never made the connection that it wasn't on 'standard rate' (since I never seem to look there).
I must say, I am annoyed by any lack of being able to use points, but with Hyatt, in my experience, I can use points 95% of the time at the properties when I look at booking and pt/cash at 50% of the time (which I wish was more). Compare that with an airline where they have zero availability to use pts for an class upgrade seemingly 90-95% of the time, and I am not going to complain about that 5% Hyatt denies it.
I must say, I am annoyed by any lack of being able to use points, but with Hyatt, in my experience, I can use points 95% of the time at the properties when I look at booking and pt/cash at 50% of the time (which I wish was more). Compare that with an airline where they have zero availability to use pts for an class upgrade seemingly 90-95% of the time, and I am not going to complain about that 5% Hyatt denies it.
Oct 12, 2017, 10:18 pm
#5
Original Poster
Join Date: Jul 2008
Location: Chicago, IL
Programs: Starwood Gold
Posts: 126
It is the Hyatt Regency Maui. I contacted the twitter folks and all they said was it must be a liable in standard rate for points. I did not ask about whether it was valid to be in member discount but not in standard rate type.
Oct 12, 2017, 11:26 pm
#6
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
Oct 12, 2017, 11:29 pm
#7
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
(not that I am not wishing for easier Premium class redemptions....)