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Why does Rocketmiles show more booking options than hyatt.com?

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Why does Rocketmiles show more booking options than hyatt.com?

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Old May 25, 2014, 3:47 pm
  #1  
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Why does Rocketmiles show more booking options than hyatt.com?

Just booked my first Rocketmiles stay (at HR La Jolla for 4K UA miles bonus) and they had a room/breakfast/parking option that does not show on hyatt.com (it shows either breakfast OR parking option). Anyone know if I will have trouble getting the hotel to honor my King room w/breakfast & free self parking? Price was $169 +taxes.
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Old May 25, 2014, 10:26 pm
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What is Rocketmiles?
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Old May 26, 2014, 8:24 am
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Originally Posted by MSPeconomist
What is Rocketmiles?
A fairly new third-party booking website that will give you miles in a variety of FFPs in return for booking your hotel stays through them.

Sometimes it's the same rate you could get elsewhere and you'll get a certain amount of miles for booking with them (basically they're sharing the commission income they receive with you), other times you end up paying a premium to earn those miles, so it may not be worthwhile.
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Old May 26, 2014, 11:45 pm
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Originally Posted by philemer
Just booked my first Rocketmiles stay (at HR La Jolla for 4K UA miles bonus) and they had a room/breakfast/parking option that does not show on hyatt.com (it shows either breakfast OR parking option). Anyone know if I will have trouble getting the hotel to honor my King room w/breakfast & free self parking? Price was $169 +taxes.
Checked in a few hours ago and got a nice, high floor, corner room (xx35). They honored the free breakfast & free self-parking. Very nice remodel. Everything looks new & shiny.

Still not sure why hyatt.com doesn't show a free breakfast + free self-parking rate. Unless self-parking is always free.
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Old May 27, 2014, 10:23 am
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Originally Posted by philemer
Checked in a few hours ago and got a nice, high floor, corner room (xx35). They honored the free breakfast & free self-parking. Very nice remodel. Everything looks new & shiny.

Still not sure why hyatt.com doesn't show a free breakfast + free self-parking rate. Unless self-parking is always free.
I certainly know some Hyatts where self parking is not free and, in fact, can be in the $25 per night range easily.
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Old May 27, 2014, 11:59 am
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Originally Posted by philemer
Checked in a few hours ago and got a nice, high floor, corner room (xx35). They honored the free breakfast & free self-parking. Very nice remodel. Everything looks new & shiny.

Still not sure why hyatt.com doesn't show a free breakfast + free self-parking rate. Unless self-parking is always free.
Self-parking is not free at the HR La Jolla.
Parking
Valet Parking - $25 Per Day (Includes In/Out Privileges) Clearance - 6'10"
Self Parking - $20 Per Day
from http://lajolla.hyatt.com/en/hotel/our-hotel.html

Last edited by skunker; May 27, 2014 at 12:10 pm
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Old Feb 23, 2015, 12:56 pm
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Do we lose out on any point earning opportunities with this service? What about elite qualifying nights?
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Old Feb 26, 2015, 4:22 pm
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Originally Posted by gozetta
Do we lose out on any point earning opportunities with this service? What about elite qualifying nights?
As far as I can tell, I wouldn't rely on stay credit and points from Hyatt with Rocketmiles bookings.
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Old Feb 26, 2015, 4:50 pm
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Similarly, when I was looking to book places for the Valentine's Day in NYC - Hyatt.com told me that all hotels were sold out, while booking & pcln had rooms on Herald Square/ Grand Hyatt/ Andaz WS for $120-$150 range.

@Hyatt Concierge's response:

Third part sites buy rooms for the hotelsl. They may still have rooms even though rooms directly thru the hotel are sold out.
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Old Feb 26, 2015, 8:02 pm
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Originally Posted by samwise6222
Similarly, when I was looking to book places for the Valentine's Day in NYC - Hyatt.com told me that all hotels were sold out, while booking & pcln had rooms on Herald Square/ Grand Hyatt/ Andaz WS for $120-$150 range.

@Hyatt Concierge's response:

Third part sites buy rooms for the hotelsl. They may still have rooms even though rooms directly thru the hotel are sold out.
I've seen this situation in Moscow.
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