Concur Bookings at a Hyatt Place are considered a promotional stay not eligible for..
Apr 25, 2014, 3:42 pm
#1
Original Poster
Join Date: Dec 2010
Posts: 1,860
Concur Bookings at a Hyatt Place are considered a promotional stay not eligible for..
Hello,
I recently stayed at the Hyatt Place in Oak Brook/Lombard, IL. I book through Concur for work. It was the same price as what you may pay on hyatt.com, but I was told that due to it being an "Expedia rate", I will not get any credit for that stay.
1) Is this common across all the Hyatt hotels across the country?
2) Are Hyatt bookings made in Concur considered a promotional booking?
I recently stayed at the Hyatt Place in Oak Brook/Lombard, IL. I book through Concur for work. It was the same price as what you may pay on hyatt.com, but I was told that due to it being an "Expedia rate", I will not get any credit for that stay.
1) Is this common across all the Hyatt hotels across the country?
2) Are Hyatt bookings made in Concur considered a promotional booking?
Apr 26, 2014, 12:13 am
#5
Join Date: Jun 2011
Programs: SPG Platinum, Hyatt Diamond
Posts: 1,134
It all depends on your company's implementation of Concur. Our Concur system is not integrated with Expedia, but rather it uses our corporate rates, special negotiated rates, Sabre travel, etc. as the various integration points. For those who have no issues booking through Concur, you are likely in a similar situation. However, Concur and Expedia have a partnership through the latter's subsidiary Egencia. This partnership started about a year ago and it is likely that the OP's Concur management connected the two services in their implementation.
Last edited by jibi; Apr 26, 2014 at 12:21 am
Apr 26, 2014, 12:52 pm
#6
Join Date: Jan 2012
Posts: 220
It all depends on your company's implementation of Concur. Our Concur system is not integrated with Expedia, but rather it uses our corporate rates, special negotiated rates, Sabre travel, etc. as the various integration points. For those who have no issues booking through Concur, you are likely in a similar situation. However, Concur and Expedia have a partnership through the latter's subsidiary Egencia. This partnership started about a year ago and it is likely that the OP's Concur management connected the two services in their implementation.