Of course (and as noted) it never hurts, but IMO the best approach is to call a week ahead and talk to a FO manager and make the request... and then call again 2-3 days ahead and get an update or re-touch.

Emailed Karla but have not heard back.
Based on searching cash availability on Hyatt.com, There are no upgrade options for the full stay but there are ocean view king available 20-25 and partial OV or ADA OV available 25-27. Do you think that should be fine or do I need to call in today/tomorrow prior to arriving on Wednesday the 20th?

Is my assumption correct? If it's available for cash booking, I am entitled to an upgrade to that room? Based on Diamond status. Thoughts?

Don't expect a suite upgrade but do expect a view upgrade. This property was very good to me in the past and they do their best to accommodate Diamonds.

Yep. Realistically expecting upgrade to Ocean View King only and not a suite. I just wanted to make check with the group here that if its available on hyatt.com to book with cash, it should be available for me to upgrade to(in case they say they are full etc).

Based on today, I would have to switch rooms midway 20-25 OVK and 25-27 POVK.

Anything better than garden view!

Maybe others have some more experience with this, but I would be surprised if you were given an upgrade that required you to switch rooms mid-stay. If there's no upgraded room types available for your entire stay, I would plan on being in the type of room I booked.

Plus there have been quite a few reports of this property not upgrading Diamonds based on being fully booked . . . I wouldn't count on anything.

hi

ive noticed the enterprise station at andaz

does enterprise rental @ andaz includes a parking lot at the property, or will the car just be delivered, and thats it.

Any possibility to park an enterprise car ( e.g. rented at airport ) there?

thank you so much

I am so annoyed with this property. I have been trying to book an award stay here for the past 3 months. They are booked solid for all of Jan and Feb. I have literally checked every single day and could find no availability. If this isn't gaming i don't know what is.

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Have you checked various permutations? For example, I don't think the site ever shows availability for a one night search, I think one has to query the site for like a 4 night stay to see availability, then maybe adjust as needed by calling.

you need to check 4 nights at a time like the guy above said. Then you can start all your different permutations and MAYBE have some luck.

If you rent from enterprise you still need to pay the hotel's parking fee, whether if you rented from airport or from kiosk at hotel.

I am actually trying to book a full week stay. I tried every single day and got Nada from Jan - Feb.

If you try and book every one night (as one night), I'll guess you get zero availability due to minimum stay requirement (four nights? varies by date?). If you try to book a week, you'll get zero because it's so hard to get so many consecutive nights at one try.

I have done over 10 nights here a few times, but never in one single booking... I book four nights, then check every day to get more adjacent nights, or another four in the window of the trip, then continue checking every day until maybe a month or two or three later I'm finally able to complete what my trip demands (and often I have 2-4 separate/consecutive reservations on the website - but the hotel connects them for a single stay).

Zbigfam
 

I booked 5 nights on points a few weeks ago for mid January 2017. I originally wanted 4 nights, but it always showed not available, but did show available for 6 nights. So I called the hotel directly, she said 5 nights were the minimum they accept, she did something on computer, then I was able to book 5 and changed my plans. Try calling hotel.