Park Hyatt Siem Reap REVIEW - MASTER THREAD
#286
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,004
I can't imagine that I could possibly be a big deal to this hotel (I stay on cheap BRGs or C&P) or Hyatt (they're trying to fire me with WoH). I've stayed here probably half a dozen times, and perhaps what matters most is that my SO is a huge Bill Bensley geek, and chatted with one of the former GMs for hours on end.
I'm sorry to hear that you didn't get an upgrade, and hope that you enjoy Siem Reap and the PH anyway!
I'm sorry to hear that you didn't get an upgrade, and hope that you enjoy Siem Reap and the PH anyway!
#287
Join Date: Jul 2004
Posts: 392
A great stay....
Hi everyone,
I just completed a 3 night stay at this property and want to add some tid bits to the thread since I relied on it myself before arrival...
First of all, Synon the driver was fantastic! I learned about him on here and we used him for all 3 days of temples and airport transfers. He loves Flyertalkers too! lol. His website is http://angkorwatgooddriver.com for those that want to get in touch.
I booked the entry level room at the cash rate ($140) and as a Globalist got upgraded to an executive pool suite which was really nice and much appreciated. I did email ahead of time and ask about an upgrade but they did not indicate I would get the executive pool suite so we were pleasantly surprised.
This was at the tail end of a Vietnam and Cambodia trip - we also did 4 nights at Park Hyatt Saigon and 5 nights at Hyatt Regency Danang which I will write about under the appropriate threads.
If anyone has anyone has any specific questions on the Park Hyatt Siem Reap or is headed there soon, please ask away....
I just completed a 3 night stay at this property and want to add some tid bits to the thread since I relied on it myself before arrival...
First of all, Synon the driver was fantastic! I learned about him on here and we used him for all 3 days of temples and airport transfers. He loves Flyertalkers too! lol. His website is http://angkorwatgooddriver.com for those that want to get in touch.
I booked the entry level room at the cash rate ($140) and as a Globalist got upgraded to an executive pool suite which was really nice and much appreciated. I did email ahead of time and ask about an upgrade but they did not indicate I would get the executive pool suite so we were pleasantly surprised.
This was at the tail end of a Vietnam and Cambodia trip - we also did 4 nights at Park Hyatt Saigon and 5 nights at Hyatt Regency Danang which I will write about under the appropriate threads.
If anyone has anyone has any specific questions on the Park Hyatt Siem Reap or is headed there soon, please ask away....
#288
Join Date: Nov 2007
Location: LAX
Programs: UA Global Services 1MM,, AA Exec Plat. Hilton Honors Diamond, Marriott Gold, Hyatt Globalist
Posts: 606
Any recent experiences as Hyatt Explorist at PH Siem Reap? I find generally that this level affords little in the way of benefits at properties within the Park Hyatt, Andaz brands w/ no breakfast option...
Thanks!
Thanks!
#289
Join Date: Feb 2002
Posts: 3,904
I am a Globalist who just checked out of this hotel. While I didn't get an upgrade to a suite, I did get a one category upgrade. I was pleased as it was just me. I did verify on line and the suites were sold out. It's a nice place and I can recommend it. The staff are polite and caring. The rooms are quite large.
I too used Synon as a driver (not as a guide) based on the recommendations from previous posts.
He was a delight. He picked me up and returned me to airport (which he offered to do free of charge) as I booked a one day tour with him. I insisted on paying for the airport transfers when I heard they run $7.
In any case, he charged just $45 to go all the way to Banteay Sri and the Landmine Museum plus would have stopped at more had I wanted to.
His small Lexus SUV was spotless and he was polite and helpful and his English is fine. I would use his next time without hesitation if I was to return with my family.
I too used Synon as a driver (not as a guide) based on the recommendations from previous posts.
He was a delight. He picked me up and returned me to airport (which he offered to do free of charge) as I booked a one day tour with him. I insisted on paying for the airport transfers when I heard they run $7.
In any case, he charged just $45 to go all the way to Banteay Sri and the Landmine Museum plus would have stopped at more had I wanted to.
His small Lexus SUV was spotless and he was polite and helpful and his English is fine. I would use his next time without hesitation if I was to return with my family.
#290
Join Date: Feb 2015
Posts: 1,018
I am a Globalist who just checked out of this hotel. While I didn't get an upgrade to a suite, I did get a one category upgrade. I was pleased as it was just me. I did verify on line and the suites were sold out. It's a nice place and I can recommend it. The staff are polite and caring. The rooms are quite large.
I too used Synon as a driver (not as a guide) based on the recommendations from previous posts.
He was a delight. He picked me up and returned me to airport (which he offered to do free of charge) as I booked a one day tour with him. I insisted on paying for the airport transfers when I heard they run $7.
In any case, he charged just $45 to go all the way to Banteay Sri and the Landmine Museum plus would have stopped at more had I wanted to.
His small Lexus SUV was spotless and he was polite and helpful and his English is fine. I would use his next time without hesitation if I was to return with my family.
I too used Synon as a driver (not as a guide) based on the recommendations from previous posts.
He was a delight. He picked me up and returned me to airport (which he offered to do free of charge) as I booked a one day tour with him. I insisted on paying for the airport transfers when I heard they run $7.
In any case, he charged just $45 to go all the way to Banteay Sri and the Landmine Museum plus would have stopped at more had I wanted to.
His small Lexus SUV was spotless and he was polite and helpful and his English is fine. I would use his next time without hesitation if I was to return with my family.
#291
Join Date: Sep 2001
Location: Singapore
Posts: 2,317
Park Hyatt Siem Reap - January 2018
Background:
I was a Globalist so booked the Park Hyatt Siem Reap on Cash + Points. The location is very near the central streets of Siem Reap and the city itself is quite walkable. It's about a 25 minute ride to Angkor Wat.
Check-in:
I arrived at around 11AM. Check-in is done in a lounge area attached to a bar. The staff were not overly friendly and there was a lot of dead time whilst they did whatever it was they were doing. It took around 20 minutes to check-in. A welcome drink was offered.
1 King Bed with Garden View
There are not many suites at this hotel and they were allegedly full.
Gym and pool
The gym is quite small but was not busy at all when I was there. It is located in the spa area which I did not visit.
The pool is nice and long with air jets on some of the sides. The cabanas were comfortable and there were snacks available to order.
Breakfast
Breakfast is served in the Dining Room.
There is a buffet selection and a la carte egg station:
There are also daily chef specials such as the one below - I don't know what it is:
There is also an a la carte menu. I presume this was included for everyone, not just Globalists.
Eggs any style:
Eggs Benedict:
Waffles and French Toast:
1 King Bed room
Because I requested a late check out, I was moved to a 1 King Bed room on the last afternoon.
Conclusion
A very comfortable stay in a lovely sanctuary in the heart of Siem Reap. Due to the vile World of Hyatt I won't be returning but this is a great hotel with a convenient location and friendly staff (except check-in).
I was a Globalist so booked the Park Hyatt Siem Reap on Cash + Points. The location is very near the central streets of Siem Reap and the city itself is quite walkable. It's about a 25 minute ride to Angkor Wat.
Check-in:
I arrived at around 11AM. Check-in is done in a lounge area attached to a bar. The staff were not overly friendly and there was a lot of dead time whilst they did whatever it was they were doing. It took around 20 minutes to check-in. A welcome drink was offered.
1 King Bed with Garden View
There are not many suites at this hotel and they were allegedly full.
Gym and pool
The gym is quite small but was not busy at all when I was there. It is located in the spa area which I did not visit.
The pool is nice and long with air jets on some of the sides. The cabanas were comfortable and there were snacks available to order.
Breakfast
Breakfast is served in the Dining Room.
There is a buffet selection and a la carte egg station:
There are also daily chef specials such as the one below - I don't know what it is:
There is also an a la carte menu. I presume this was included for everyone, not just Globalists.
Eggs any style:
Eggs Benedict:
Waffles and French Toast:
1 King Bed room
Because I requested a late check out, I was moved to a 1 King Bed room on the last afternoon.
Conclusion
A very comfortable stay in a lovely sanctuary in the heart of Siem Reap. Due to the vile World of Hyatt I won't be returning but this is a great hotel with a convenient location and friendly staff (except check-in).
#293
Join Date: Jan 2007
Location: CHS
Programs: Lots
Posts: 1,012
When I stayed here a few years ago HGP gave this property the edge over LM which I found to be the better property overall even though I think the program was on the way out. Now, with Diamond / Glob benefits that I might receive if Im lucky and if the GM feels like it the value of each property has changed, even with the takeover of SPG by Marriott.
HGP made the extra cost of staying here over LM something to take into account. WoH makes it a waste of money.
#294
Join Date: Feb 2002
Location: SFO, SJC
Programs: Restarting life as UA newb; AA Lifetime Gold
Posts: 914
Hey Siem Reap experts! What comparable hotel would you recommend if the PH is sold out? (I was looking forward to staying there for my trip, but it turns out it is indeed sold out during part of my itinerary. Argh.)
#295
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,004
For chains, Anantara, Belmond, Sofitel, Le Meridien are options but would not be my preference.
#296
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 684
Just got back from a stay here and used Synon for 5 days of touring and he was a delight. Used a TSU to upgrade to a standard suite. Was staying with the family (spouse and two small children) so we had a crib and a bed made out on the couch in the living room. The living room was a bit cramped owing to this and the size of the coffee table which is enormous. The usual Globablist benefits but not much else--a bottle of sparling water and a fruit plate upon arrival. The hotel is beautiful but I found the service to be a little off compared to other Hyatts in south-east Asia. For example food orders at breakfast sometimes took a long time to be taken while food ordered at the pool was very slow to arrive from the kitchen. All in all a good stay, but was not overwhelmed by the service.
#297
Just got back from a stay here and used Synon for 5 days of touring and he was a delight. Used a TSU to upgrade to a standard suite. Was staying with the family (spouse and two small children) so we had a crib and a bed made out on the couch in the living room. The living room was a bit cramped owing to this and the size of the coffee table which is enormous. The usual Globablist benefits but not much else--a bottle of sparling water and a fruit plate upon arrival. The hotel is beautiful but I found the service to be a little off compared to other Hyatts in south-east Asia. For example food orders at breakfast sometimes took a long time to be taken while food ordered at the pool was very slow to arrive from the kitchen. All in all a good stay, but was not overwhelmed by the service.
#298
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
#299