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Hyatt Stay Certificates - multiple bookings for same hotel

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Hyatt Stay Certificates - multiple bookings for same hotel

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Old Jun 24, 2013, 1:12 pm
  #1  
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Join Date: Apr 2004
Programs: TK *Gold / BA Gold / EZY Plus!
Posts: 323
Hyatt Stay Certificates - multiple bookings for same hotel

Hi all

I've been looking a booking the Grand Hyatt New York in December and have checked the availability which is good for each night I want if I try to book one night at a time - however if I select multiple nights and change the code to reflect the number of nights I'm staying the availability suddenly disappears.

Can you book each night individually and when you check in then stay for the whole duration of all the other separate one night bookings or do you have to check out each day and re-check in again?

Cheers!


Jamo
jamojdm is offline  
Old Jun 24, 2013, 5:43 pm
  #2  
 
Join Date: Oct 2004
Location: NYC
Programs: AS MVP Gold, BA Silver, AA Gold, Marriott Titanium, Hyatt Globalist
Posts: 1,619
Before you go, give Hyatt GoldPassport CS a call, and they'll combine the multiple one-night stays into a single multi-night reservation. The same can be done at check-in at the hotel, but it will save you a minute or two at check-in if Hyatt's telephone CS has taken care of it beforehand.
jbalmuth is offline  
Old Jun 25, 2013, 8:16 am
  #3  
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Join Date: Apr 2004
Programs: TK *Gold / BA Gold / EZY Plus!
Posts: 323
Thanks for the info.

Managed to book it in 3 blocks for the 5 nights in the same room category. Will ring them and get it sorted as one now.
jamojdm is offline  
Old Jun 25, 2013, 10:43 am
  #4  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Originally Posted by jamojdm
Thanks for the info.

Managed to book it in 3 blocks for the 5 nights in the same room category. Will ring them and get it sorted as one now.
I have found the Hyatt res centers to be very good at this, while individual hotels have been clueless at check-in, even when a comment is entered on the res. Highly recommend giving Hyatt a call to combine the reservations beforehand.
OsakaWino is offline  
Old Jun 28, 2013, 2:52 pm
  #5  
 
Join Date: May 2013
Posts: 747
You're talking to combine the 2 free 1 night stay certs correct? I'm looking to do this in the near future and wouldn't mind pointers. So basically I book a 1 night, a 1 night, then the rest of the vacation and then call into Hyatt res center and have them combine it and it'll be good?
nrdk is offline  
Old Jun 28, 2013, 7:48 pm
  #6  
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Originally Posted by nrdk
You're talking to combine the 2 free 1 night stay certs correct? I'm looking to do this in the near future and wouldn't mind pointers. So basically I book a 1 night, a 1 night, then the rest of the vacation and then call into Hyatt res center and have them combine it and it'll be good?
Yes, that works fine. Note that unless something has changed from last year, while reservations using the certs can be booked online, they cannot be changed or cancelled online, you have to call to do that.
OsakaWino is offline  


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