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Old Jan 24, 2013 | 3:03 pm
  #1  
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Guaranteed availability is useless

GP Platinum tried to book the Orlando Grand Cypress on Feb. 6. Online: hotel sold out. Called: sorry, it's "too full."

What use is "guaranteed availability" if it doesn't get you a room when you need it?
Chalky White is offline  
Old Jan 24, 2013 | 4:25 pm
  #2  
 
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Originally Posted by hamajicky
GP Platinum tried to book the Orlando Grand Cypress on Feb. 6. Online: hotel sold out. Called: sorry, it's "too full."

What use is "guaranteed availability" if it doesn't get you a room when you need it?
It's not available at resorts. Works great otherwise. Read the fine print.
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Old Jan 24, 2013 | 4:41 pm
  #3  
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Well, don't I feel dumb now?
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Old Jan 24, 2013 | 4:55 pm
  #4  
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Originally Posted by hamajicky
What use is "guaranteed availability" if it doesn't get you a room when you need it?
Marketing tool, since even "regular" properties are entitled to two periods a year to opt out of the guaranteed availability (which they would if they are sure that they would indeed sellout). Could be useful for "regular" busy periods.
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Old Jan 25, 2013 | 9:24 am
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It may not always be of use, but I did appreciate this benefit the one time I used it. As a Diamond I was able to book HR Kyoto on a sold out holiday weekend, admittedly at a high rate.
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Old Jan 25, 2013 | 10:50 am
  #6  
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Originally Posted by hamajicky
Well, don't I feel dumb now?
its happened to all of us
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Old Jan 25, 2013 | 11:48 am
  #7  
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Originally Posted by hamajicky
What use is "guaranteed availability" if it doesn't get you a room when you need it?
Agreed, the only times I would ever pay the "guaranteed availability" price likely coincide with those times that the hotel is not required to honor it. It's a specious benefit, one that sounds far more useful than it is ever likely to be.
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Old Jan 25, 2013 | 12:47 pm
  #8  
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It's good for making a long-lead time reservation in hotels that have a lot of rooms blocked off for groups that haven't filled them yet

When the hotel is actually full (and/or one of the opt out periods) can't get in -- I wouldn't expect to be able to book a room at HR New Orleans this upcoming week
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