soojin

Can anyone tell me how good GH's concierge is with landing reservations? I've use both Andaz and PH in Tokyo and they both seemed to be OK--can be hit or miss. Was wondering if GH is similar, thank you!

777 global mile hound

About the same more hit than miss

Aventine

Get the chief concierge on it and you'll get results. Some restaurants are just out of their hands due to past guests' poor behavior. Adrian at PH has always been phenomenal for me and Ms. Abe here too.

777 global mile hound

Well said good tip!

soojin

Thank you for your response, Aventine!

When I stayed at PH last year, I was in contact with Adrian and then it seemed like he would only reply when his subordinates weren't available. I'm assuming when you say, "Get the chief concierge..." you mean to contact them to their individual Hyatt e-mail address?

I've heard good things about Ms. Abe as well, so I'm wondering how I should go about contacting her directly for my next visit.

Thanks again!

soojin

Thank you for the reply!

My SO wants to try spending a few nights at GH since we've already stayed at the Andaz and PH last year, so I'm doing my research beforehand--reading some good things about it so far!

MikeFromTokyo

hailstorm

Assuming he's still there, Kitano-san is my #1.

invalyd

Anyone know if it's possible to purchase the new Grand Hyatt exclusive Chichibu whisky to go, or is it only for consumption in Maduro lounge? They are selling it by the bottle so it's a little confusing.

Kacee

Anyone have comments on GH vs. Prince Gallery? This would be an award stay at GH (paid at PG). Only Explorist, but could use club access award at GH. Thanks!

hailstorm

I think that Prince Gallery has recently opted out of offering club access to Marriott elites that aren't staying in a club room.

Kacee

Yes, they have. They offer breakfast in the restaurant.

hailstorm

In that case, PG breakfast will be a massive upgrade from GHT club breakfast.

Locationwise, I am not a fan of PG.

VegasGambler

I just checked into the GH Tokyo for a 2 night stay, on a Prive rate. 41k yen/night, which is certainly not "cheap"... but definitely worth every penny. I got upgraded to an executive suite, which is beautiful. Amenity waiting for me in the room when I arrived.

I wish I was going to be here for longer. But I'm only in Tokyo for 4 nights and I had some cat 1-4 certs that were about to expire so I'm doing my last 2 nights at the HR. I'm looking forward to spending time in Shinjuku though -- I didn't make it there last time. So it's not all bad.

I seriously love this hotel though. Last time I "only" got a deluxe king, which I was very happy with. This suite blows it away though. I really will be sad to leave after only 2 nights. Next year I'm gonna do a whole week here and use a TSU.

Pickles

Methinks those two conditions are going to be mutually exclusive. The chances of stringing a suite upgrade with a TSU for five nights at the GHT are very, very low.