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Grand Hyatt Tokyo REVIEW - MASTER THREAD

Grand Hyatt Tokyo REVIEW - MASTER THREAD

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Old Dec 31, 18, 3:41 pm
  #1261  
 
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Originally Posted by broncophil View Post
Yea I did thanks.

Andaz not avail those dates

Park hyatt is my first choice @ 30k points (only 5k above the GH) only thing there is 2 twins, which I’m ok with but I doubt they will allow rollaway either.
The “twins” at PHT are two Queen sized beds, so it is perfectly okay for parents to share one bed and child to have his/her own. There is no need for a roll away.

A Park Suite twin, or a Grand Executive Suite Twin (the suite upgrade/award categories) would also be ideal at either hotel.

Last edited by MikeFromTokyo; Dec 31, 18 at 3:48 pm
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Old Dec 31, 18, 4:10 pm
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delete

Last edited by broncophil; Dec 31, 18 at 5:22 pm
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Old Mar 3, 19, 9:06 pm
  #1263  
 
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Question GH Concierge

Can anyone tell me how good GH's concierge is with landing reservations? I've use both Andaz and PH in Tokyo and they both seemed to be OK--can be hit or miss. Was wondering if GH is similar, thank you!
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Old Mar 3, 19, 11:33 pm
  #1264  
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Originally Posted by soojin View Post
Can anyone tell me how good GH's concierge is with landing reservations? I've use both Andaz and PH in Tokyo and they both seemed to be OK--can be hit or miss. Was wondering if GH is similar, thank you!
About the same more hit than miss
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Old Mar 3, 19, 11:44 pm
  #1265  
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Originally Posted by 777 global mile hound View Post
About the same more hit than miss
Originally Posted by soojin View Post
Can anyone tell me how good GH's concierge is with landing reservations? I've use both Andaz and PH in Tokyo and they both seemed to be OK--can be hit or miss. Was wondering if GH is similar, thank you!
Get the chief concierge on it and you'll get results. Some restaurants are just out of their hands due to past guests' poor behavior. Adrian at PH has always been phenomenal for me and Ms. Abe here too.

Last edited by Aventine; Mar 3, 19 at 11:56 pm
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Old Mar 4, 19, 12:04 am
  #1266  
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Originally Posted by Aventine View Post
Get the chief concierge on it and you'll get results. Some restaurants are just out of their hands due to past guests' poor behavior. Adrian at PH has always been phenomenal for me and Ms. Abe here too.
Well said good tip!
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Old Mar 4, 19, 11:47 am
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Originally Posted by Aventine View Post
Get the chief concierge on it and you'll get results. Some restaurants are just out of their hands due to past guests' poor behavior. Adrian at PH has always been phenomenal for me and Ms. Abe here too.
Thank you for your response, Aventine!

When I stayed at PH last year, I was in contact with Adrian and then it seemed like he would only reply when his subordinates weren't available. I'm assuming when you say, "Get the chief concierge..." you mean to contact them to their individual Hyatt e-mail address?

I've heard good things about Ms. Abe as well, so I'm wondering how I should go about contacting her directly for my next visit.

Thanks again!
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Old Mar 4, 19, 11:49 am
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Wink

Originally Posted by 777 global mile hound View Post
About the same more hit than miss
Thank you for the reply!

My SO wants to try spending a few nights at GH since we've already stayed at the Andaz and PH last year, so I'm doing my research beforehand--reading some good things about it so far!
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Old Mar 4, 19, 12:00 pm
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Originally Posted by Aventine View Post
...Adrian at PH has always been phenomenal for me and Ms. Abe here too.
You’ve just mentioned two of Hyatt’s very best long time employees in Tokyo
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Old Mar 4, 19, 3:33 pm
  #1270  
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Originally Posted by MikeFromTokyo View Post


You’ve just mentioned two of Hyatt’s very best long time employees in Tokyo
Assuming he's still there, Kitano-san is my #1.
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Old Mar 4, 19, 3:46 pm
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Anyone know if it's possible to purchase the new Grand Hyatt exclusive Chichibu whisky to go, or is it only for consumption in Maduro lounge? They are selling it by the bottle so it's a little confusing.
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Old Mar 4, 19, 5:01 pm
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Anyone have comments on GH vs. Prince Gallery? This would be an award stay at GH (paid at PG). Only Explorist, but could use club access award at GH. Thanks!
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Old Mar 4, 19, 5:46 pm
  #1273  
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I think that Prince Gallery has recently opted out of offering club access to Marriott elites that aren't staying in a club room.
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Old Mar 4, 19, 5:47 pm
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Originally Posted by hailstorm View Post
I think that Prince Gallery has recently opted out of offering club access to Marriott elites that aren't staying in a club room.
Yes, they have. They offer breakfast in the restaurant.
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Old Mar 4, 19, 7:39 pm
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Originally Posted by Kacee View Post
Yes, they have. They offer breakfast in the restaurant.
In that case, PG breakfast will be a massive upgrade from GHT club breakfast.

Locationwise, I am not a fan of PG.
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