Hyatt Regency SFO airport REVIEW - MASTER THREAD
Jun 6, 2021, 2:53 pm
#856
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Jul 16, 2021, 8:00 am
#858
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Aug 4, 2021, 9:25 pm
#860
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Am staying at the hotel now and will be happy to answer any questions. There are a lot more people staying here now but not crowded. The bar is open and serving drinks and food. Restaurant is still closed.
Aug 4, 2021, 10:24 pm
#861
Join Date: Jun 2013
Posts: 2,363
Aug 4, 2021, 10:36 pm
#862
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Aug 5, 2021, 1:49 am
#863
Join Date: Mar 2013
Location: SFO, ORD, IAD
Programs: UA Plat, AA Plat Pro, Hyatt Glob, Marriott Plat
Posts: 354
Experienced a DYKWIA moment at the market about a week ago. Two globalists using breakfast coupons took like 10 minutes to order and backed up the line around the corner. Cashier lady told the person behind them that if they were ready she could check them out while the globs were looking at the menu — to which the globs responded “are you seriously going to let someone cut in front of ‘VIP’ guests?”
You would’ve thought that the shared guest experience of herniating a disc on the shuttle from the airport to save $40 over the Grand Hyatt would elicit some friendly camaraderie among us line-waiters, but alas it appeared not as these globs continued to hold up the line debating the merits of adding an off-menu side of avocado to their pancakes.
That wasn’t the worst of it, though.
They then proceeded to order a ton of entrees. When the lady behind the counter clarified that they’ll have to pay for additional entrees beyond one a piece and asked for their room numbers, one of them piped up, somehow taking it as an offense, and proceeded to say “Lady, if it was $300, I could afford it. I don’t even need this coupon. I’m a f**king globalist. I could buy this entire hotel if I wanted to.”
The whole time I was just thinking to myself — bro, I paid like less than $90 for this room and felt guilty about asking for extra washcloths last night. Plus, I’m pretty sure the fellow globalist behind me is a traveling shower curtain ring salesman who’s highlight of the week was when he was upgraded to an intermediate sedan at the Avis counter
. We ain’t that special! Really wanted to speak up and say tone it down a notch, but then thought better of starting an argument first thing in the morning lol. I hadn’t had my coffee yet!
Felt bad for the lady behind the counter so I gave her a decent tip and quietly added that “we aren’t all like that.”
I know that this is kind of off topic but just wanted to share a funny anecdote haha. I’ve had other DYKWIA experiences but none at an airport hotel before!!
You would’ve thought that the shared guest experience of herniating a disc on the shuttle from the airport to save $40 over the Grand Hyatt would elicit some friendly camaraderie among us line-waiters, but alas it appeared not as these globs continued to hold up the line debating the merits of adding an off-menu side of avocado to their pancakes.
That wasn’t the worst of it, though.
They then proceeded to order a ton of entrees. When the lady behind the counter clarified that they’ll have to pay for additional entrees beyond one a piece and asked for their room numbers, one of them piped up, somehow taking it as an offense, and proceeded to say “Lady, if it was $300, I could afford it. I don’t even need this coupon. I’m a f**king globalist. I could buy this entire hotel if I wanted to.”
The whole time I was just thinking to myself — bro, I paid like less than $90 for this room and felt guilty about asking for extra washcloths last night. Plus, I’m pretty sure the fellow globalist behind me is a traveling shower curtain ring salesman who’s highlight of the week was when he was upgraded to an intermediate sedan at the Avis counter
. We ain’t that special! Really wanted to speak up and say tone it down a notch, but then thought better of starting an argument first thing in the morning lol. I hadn’t had my coffee yet!Felt bad for the lady behind the counter so I gave her a decent tip and quietly added that “we aren’t all like that.”
I know that this is kind of off topic but just wanted to share a funny anecdote haha. I’ve had other DYKWIA experiences but none at an airport hotel before!!
Last edited by blahmeh14; Aug 5, 2021 at 2:03 am
Aug 5, 2021, 1:07 pm
#864
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,162
Experienced a DYKWIA moment at the market about a week ago. Two globalists using breakfast coupons took like 10 minutes to order and backed up the line around the corner. Cashier lady told the person behind them that if they were ready she could check them out while the globs were looking at the menu — to which the globs responded “are you seriously going to let someone cut in front of ‘VIP’ guests?”
You would’ve thought that the shared guest experience of herniating a disc on the shuttle from the airport to save $40 over the Grand Hyatt would elicit some friendly camaraderie among us line-waiters, but alas it appeared not as these globs continued to hold up the line debating the merits of adding an off-menu side of avocado to their pancakes.
That wasn’t the worst of it, though.
They then proceeded to order a ton of entrees. When the lady behind the counter clarified that they’ll have to pay for additional entrees beyond one a piece and asked for their room numbers, one of them piped up, somehow taking it as an offense, and proceeded to say “Lady, if it was $300, I could afford it. I don’t even need this coupon. I’m a f**king globalist. I could buy this entire hotel if I wanted to.”
The whole time I was just thinking to myself — bro, I paid like less than $90 for this room and felt guilty about asking for extra washcloths last night. Plus, I’m pretty sure the fellow globalist behind me is a traveling shower curtain ring salesman who’s highlight of the week was when he was upgraded to an intermediate sedan at the Avis counter. We ain’t that special! Really wanted to speak up and say tone it down a notch, but then thought better of starting an argument first thing in the morning lol. I hadn’t had my coffee yet!
Felt bad for the lady behind the counter so I gave her a decent tip and quietly added that “we aren’t all like that.”
I know that this is kind of off topic but just wanted to share a funny anecdote haha. I’ve had other DYKWIA experiences but none at an airport hotel before!!
You would’ve thought that the shared guest experience of herniating a disc on the shuttle from the airport to save $40 over the Grand Hyatt would elicit some friendly camaraderie among us line-waiters, but alas it appeared not as these globs continued to hold up the line debating the merits of adding an off-menu side of avocado to their pancakes.
That wasn’t the worst of it, though.
They then proceeded to order a ton of entrees. When the lady behind the counter clarified that they’ll have to pay for additional entrees beyond one a piece and asked for their room numbers, one of them piped up, somehow taking it as an offense, and proceeded to say “Lady, if it was $300, I could afford it. I don’t even need this coupon. I’m a f**king globalist. I could buy this entire hotel if I wanted to.”
The whole time I was just thinking to myself — bro, I paid like less than $90 for this room and felt guilty about asking for extra washcloths last night. Plus, I’m pretty sure the fellow globalist behind me is a traveling shower curtain ring salesman who’s highlight of the week was when he was upgraded to an intermediate sedan at the Avis counter
. We ain’t that special! Really wanted to speak up and say tone it down a notch, but then thought better of starting an argument first thing in the morning lol. I hadn’t had my coffee yet!Felt bad for the lady behind the counter so I gave her a decent tip and quietly added that “we aren’t all like that.”
I know that this is kind of off topic but just wanted to share a funny anecdote haha. I’ve had other DYKWIA experiences but none at an airport hotel before!!
Aug 6, 2021, 11:34 am
#865
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
What's the situation for the Lounge? Open or closed, and if open, what are the offerings currently?
Aug 6, 2021, 5:20 pm
#866
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Regency Club is closed. I don't see it reopening until the hotel has a lot of business travel back again. As I mentioned above, in lieu of the club, the hotel gives Globalists vouchers for an appetizer +soft drink and also breakfast from the takeout place next to the bar.
Aug 16, 2021, 7:21 pm
#867
Join Date: Jun 2013
Posts: 2,363
I'm here now, and I have to say I'm horribly let down. Was proactively upgraded to a business Suite before checking in and I thought my trip was going to get off to a great start. Unfortunately the business Suite has no desk which is a no-go for me since I have to work as this is a business trip. Also the TV Chromecast is not work.
I call down to the front desk and they move me to a business King facing outward so I have a much better View oh, and there is a desk, but once again the Chromecast does not work.
also there are no vouchers for dinner appetizers or soft drinks. I asked specifically about that and they said no the vouchers are only for breakfast. I don't know what happened between when JIMCHI stayed and I did but apparently standards dropped.
I call down to the front desk and they move me to a business King facing outward so I have a much better View oh, and there is a desk, but once again the Chromecast does not work.
also there are no vouchers for dinner appetizers or soft drinks. I asked specifically about that and they said no the vouchers are only for breakfast. I don't know what happened between when JIMCHI stayed and I did but apparently standards dropped.
Aug 16, 2021, 7:37 pm
#868
Join Date: Nov 2020
Posts: 24
Stayed here recently as well. I asked about the vouchers for the evening and was told I could go purchase something from the market. Used the breakfast voucher but it took an hour to get a simple breakfast. Waited in line for 15 min then waited 45 min for the food to come out.
Aug 16, 2021, 8:34 pm
#869
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Wow ! I'm surprised ! We stayed there 10 days ago and had no problems. I don't know what Chromecast is and don't use it so can't comment on that, but we did have appetizer and breakfast vouchers. The vouchers even said "Globalist" on them.I'm looking online and the "business suite" shows a desk and the description even says it has a "spacious workstation". If you get a survey after your stay (I always do) make a big complaint about your issues. Technically a hotel doesn't have to give you any appetizers or soft drinks, only breakfast if the Club is closed or if there is no Club. Maybe they are going to stick to the rules now. I don't understand the delay in getting breakfast. The voucher is only good for things they have right there at the 360Market which they just heat up in an oven right behind them- maybe 1 minute or so. I guess they can't control much if 20 people all show up at the same time. We've never had that happen.
Last edited by JIMCHI; Aug 16, 2021 at 8:41 pm