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Upgrade Cert Work at Hyatt Waikiki Beach?

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Upgrade Cert Work at Hyatt Waikiki Beach?

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Old May 26, 2012, 9:10 am
  #1  
Original Poster
 
Join Date: Oct 2003
Location: San Francisco
Programs: UA MM, UA Gold
Posts: 195
Upgrade Cert Work at Hyatt Waikiki Beach?

I can't seem to get a definitive answer on if a platinum upgrade certificate would work on my stay at the Hyatt Waikiki Beach. It's booked under a corporate rate and it's lised as a resort so will it fly to try to use for a Grand Club Upgrade?

If so do you usually have to request an upgrade in advance or just present cert at checkin (where accepted).
brarob1 is offline  
Old May 26, 2012, 6:36 pm
  #2  
 
Join Date: Feb 2004
Location: Washington DC
Posts: 98
I was able to upgrade using my Diamond upgrades. I'm not sure about platinum.
gowarty is offline  
Old May 26, 2012, 8:15 pm
  #3  
 
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426
I've upgraded several times with Diamond upgrades. I call 3-6 months in advance.
236Dakota is offline  
Old May 26, 2012, 8:35 pm
  #4  
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,090
Originally Posted by 236Dakota
I've upgraded several times with Diamond upgrades. I call 3-6 months in advance.
Yes, I think plenty of notice is needed. I had my PL enquire a few weeks ago for August and no suites were available.
Markie is offline  
Old May 26, 2012, 10:28 pm
  #5  
 
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
The platinum upgrade is the plat. extras certificate. It isn't a suite upgrade.

What is the wording on the cert you are concerned about?

-David
LIH Prem is offline  
Old May 27, 2012, 11:36 am
  #6  
 
Join Date: Apr 2001
Location: TPE, SF, DC
Programs: UA Lifetime GS 4mm
Posts: 891
Originally Posted by LIH Prem
The platinum upgrade is the plat. extras certificate. It isn't a suite upgrade.

What is the wording on the cert you are concerned about?

-David
platinum upgrade is the plat. extras certificate: I think there's wording for something like good for available upgrade to Club Lounge Floor in USA, except resorts.
Since HR Waikiki is resort, don't think plat.cert can be used
npei is offline  
Old May 27, 2012, 12:34 pm
  #7  
Original Poster
 
Join Date: Oct 2003
Location: San Francisco
Programs: UA MM, UA Gold
Posts: 195
The platinum extras cert says

"Regency club or grand club upgrade ( valid in the us and Canada only; not valid at Hyatt resorts)"

Does that mean this is a room upgrade certificate?
brarob1 is offline  
Old May 27, 2012, 12:45 pm
  #8  
 
Join Date: Apr 2001
Location: TPE, SF, DC
Programs: UA Lifetime GS 4mm
Posts: 891
Originally Posted by brarob1
The platinum extras cert says

"Regency club or grand club upgrade ( valid in the us and Canada only; not valid at Hyatt resorts)"

Does that mean this is a room upgrade certificate?
room upgrade certificate on paid stay at non-resort USA and Canada property.
Hawaii Hyatt resorts not valid;
but if plat.cert expire beyond June, you have time to use at non-resort Hyatt hotels with Regency/Grand club in major North America cities.
npei is offline  
Old May 28, 2012, 12:28 am
  #9  
 
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
Originally Posted by npei
... in USA, except resorts.
Since HR Waikiki is resort, don't think plat.cert can be used
yep, the "except resorts" is what I was looking for.

+1

-David
LIH Prem is offline  


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