Apr 26, 2019, 11:27 pm
Last edit by: hailstorm
The pool and shuttle bus service from the hotel to Shinjuku station has permanently ended as of March 31st, 2021.
Hyatt Regency Tokyo REVIEW MASTER THREAD
Jan 30, 2014, 2:58 pm
#526
Join Date: Jan 2014
Posts: 9
A couple more questions:
1. I booked two rooms under my name at HR Tokyo – one with me and one friend – and the other with two other friends. Will they let me extend my Diamond benefits to both rooms?
2. I called GP to upgrade my rooms to a suite using a suite upgrade award for the time I’m traveling but the rep said that none are available during my stay. Is it possible to upgrade my standard twin room to either a view deluxe twin or a club twin using a suite upgrade award?
3. Finally, it seems as though for sure the Club rooms are all renovated. Are the View Deluxe rooms renovated as well? I’ve seen a post that said they are and I’ve seen other posts where they say they aren’t.
1. I booked two rooms under my name at HR Tokyo – one with me and one friend – and the other with two other friends. Will they let me extend my Diamond benefits to both rooms?
2. I called GP to upgrade my rooms to a suite using a suite upgrade award for the time I’m traveling but the rep said that none are available during my stay. Is it possible to upgrade my standard twin room to either a view deluxe twin or a club twin using a suite upgrade award?
3. Finally, it seems as though for sure the Club rooms are all renovated. Are the View Deluxe rooms renovated as well? I’ve seen a post that said they are and I’ve seen other posts where they say they aren’t.
Jan 30, 2014, 3:56 pm
#527
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
A couple more questions:
1. I booked two rooms under my name at HR Tokyo – one with me and one friend – and the other with two other friends. Will they let me extend my Diamond benefits to both rooms?
2. I called GP to upgrade my rooms to a suite using a suite upgrade award for the time I’m traveling but the rep said that none are available during my stay. Is it possible to upgrade my standard twin room to either a view deluxe twin or a club twin using a suite upgrade award?
3. Finally, it seems as though for sure the Club rooms are all renovated. Are the View Deluxe rooms renovated as well? I’ve seen a post that said they are and I’ve seen other posts where they say they aren’t.
1. I booked two rooms under my name at HR Tokyo – one with me and one friend – and the other with two other friends. Will they let me extend my Diamond benefits to both rooms?
2. I called GP to upgrade my rooms to a suite using a suite upgrade award for the time I’m traveling but the rep said that none are available during my stay. Is it possible to upgrade my standard twin room to either a view deluxe twin or a club twin using a suite upgrade award?
3. Finally, it seems as though for sure the Club rooms are all renovated. Are the View Deluxe rooms renovated as well? I’ve seen a post that said they are and I’ve seen other posts where they say they aren’t.
2. No, but you can use points to upgrade to club room.
3. Some are, some aren't.
Jan 30, 2014, 5:34 pm
#529
Join Date: Aug 2005
Location: DFW
Posts: 1,249
As a diamond, you get club access even if in a standard room. I would keep the points since the difference between a club and regular room is usually small.
Jan 30, 2014, 6:44 pm
#530
Join Date: Jul 2009
Location: California, USA
Posts: 29
As Diamond, they've upgraded me to a renovated club room the three times I've booked a standard room (once on points, twice with cash).
Feb 18, 2014, 2:38 pm
#534
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
Feb 18, 2014, 2:47 pm
#535
Join Date: Dec 2004
Posts: 181
Good to know you've been able to extend check out, thanks! I've done the 2pm check out at Hyatt hotels in the US but wasn't sure if the same benefit extended to here. Agree with what posters above have said about them being very rule oriented.
Feb 19, 2014, 12:31 am
#536
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
For some reason this hotel seems to be very solidly booked off their suites. When I called they haven't had any for 2 months available for Upgrade.
Feb 19, 2014, 12:38 am
#537
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
I understand that the hotel doesn't have very many suites, and the few they have sell, so it doesn't seem to be possible to use suite upgrades here. A better use of your suite upgrade might be to book a paid room at the Park Hyatt, and upgrade there
They do seem to have plenty of suites. I wonder if you can apply a suite upgrade to a cash&points rate.
Feb 19, 2014, 1:28 am
#538
Join Date: Apr 2013
Programs: AA PLT, DL GM, Hyatt Diamond, SPG Gold
Posts: 241
I understand that the hotel doesn't have very many suites, and the few they have sell, so it doesn't seem to be possible to use suite upgrades here. A better use of your suite upgrade might be to book a paid room at the Park Hyatt, and upgrade there They do seem to have plenty of suites. I wonder if you can apply a suite upgrade to a cash&points rate.
They do seem to have plenty of suites. I wonder if you can apply a suite upgrade to a cash&points rate.
Feb 19, 2014, 3:33 am
#539
Join Date: Oct 2006
Location: Okinawa
Posts: 2,611
I've always received rather mediocre upgrades at this property and although the lounge is very pleasant to sit in the food in there is essentially garbage. Every night the same hard cheese. Anyway it's better than nothing.
Feb 19, 2014, 4:59 am
#540
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
It's no Grand Hyatt, and it's a stretch to ever make a meal out of it, but to call the evening presentation "essentially garbage" is way out of line.