ferrismo

so bad ,I can't even blame spell check on this one

rwm818

I just checked-in to the GH - Fukuoka.

When I said I was Diamond they took me right up to the GC to check-in.
Room is nice...alittle smaller than expected, esp. the bed. Maybe just a double? But fine for just me for 3 days. I contemplated using a suite upg, but I have some other stays upcoming that I'm saving them for.

Small box of something on the desk - I guess that's the Diamond amenity.

Bathroom excellent - love the shower setup. 1 surprise, mis-matched soaps. The body wash is the standard I seem to get in Asia (same as GH Seoul, HR Tokyo, GH Jakarta). But the shampoo & cond. is White River Falls brand. Again, doesn't bother me, just FYI.

I'm heading for the lounge right now...hope they still have the Sapporo draft!

ferrismo

fyi, I was referring to the lounge bar just below the lobby of the hotel not the club lounge (not sure what they have up there).

rwm818

Yes, I figured that out when I went into the lounge and asked - and the guy looked at me like I was from the moon...haha. The club lounge has only bottles - Kirin, Corona & maybe Heiniken, IIRC.

But I went to Sapporo later on my Japan trip and plenty of places there with Sapporo beer on tap!!

peachy3

Stayed for 1 night at the Hyatt Regency Fukuoka in early December using points (steal @ 5k if you ask me)

Check-in: Like others have said, the staff lack English skills. I just spoke English at check-in to see what it was like. Their vocabulary is limited. Unfortunate. The lobby is a nice area, but it seems that weddings are very popular here so it can get clogged with guests. Porters were very helpful and escorted us to our rooms.

Lounge: It seems there is no lounge or the lounge was closed, however as Diamond, you get a coupon which is for 2 drinks + 1 snack at the Rotunda lounge on the Lobby floor. You also get breakfast at either Bansai, which is Japanese breakfast, or Le Cafe, which is Western breakfast.

Room: Upgraded to Deluxe King, I think. It wasn't too different from the room for my relatives(which was booked under Plat and did not get upgraded..) Not too fussed as it was only for one night for transit purposes. Clean, as always in Japan, but beds quite hard.

Check-out: Was given a generous 3pm check-out which we were grateful for. Numerous staff to help with luggage.

Conclusion: Close to Hakata station, but not much around the area. Also close to Fukuoka airport, only a 1000-1200yen taxi ride. If wanting a cheap alternative, it's a great place to stay with rates sometimes under 10000yen. Would like to try GH Fukuoka next time around.

kyushuman

Looking at staying at the Grand Hyatt Fukuoka next month, found a rate of 14,400 which seems excellent, 16,000 the second night.
Can anyone comment on their experiences with Diamond Confirmed Suite Upgrades at the GH Fukuoka? It seems that nobody on this thread has been in a suite. Anyone know what the upgrade is?
Thanks!

MikeFromTokyo

I have used suite upgrades and both times got executive suite categories, but I think I lucked out because the hotel was at full occupancy on both of those occasions. I think that the Grand Suite king/twin (base suite category) is probably the upgrade category.

My favorite category by far is the twin bedded executive suite, as it is very spacious and has excellent views of the canal. The bed is a hollywood twin, so it is effectively one large bed (two mattresses next to each other with no space in between).

Particularly for a longer stay, or if you will be spending a lot of time in your room I would recommend booking a suite. The rooms don`t have much of a sitting area.

kyushuman

No suites available for my stay.
I have 15K points in my Hyatt Account--I did a DIA status challenge but probably won't be keeping my status, there just aren't Hyatts where I travel (or, if there are, I can't afford them, a la SIN/BKK etc!)
Looking for some advice:
1) Is 12K a good "deal" using GP points for the GH Fukuoka? It's 14,400 yen per night.
2) Or would you just use 5K at the Hyatt Regency? They're asking 11,500.
3) Or, since I already have a one-night stay on the next night at the Hilton Sea Hawk, should I just get another night there @9,000 yen?
I love the GH's location, inside Canal City--used to live in Fukuoka so I know the area well, and used to work near the Fukuoka Dome so I don't mind the Hilton's location either.
Thanks!

MikeFromTokyo

I have only ever stayed at the GH, so I cannot comment on the other hotels first hand. However, I have been told that the HR Fukuoka is basically a Japanese "business hotel" and is to be avoided.

I think that GH is a very good deal at ¥14,400, or at 12k points on an award, especially since as a Diamond you will get a club room for that price. ¥14,400 is nearly USD $180 these days

The GH is probably the best in town, and the Grand Club service is excellent. On par with GH Tokyo`s club IMO. There is always free flowing Louis Roderer or Nicholas Feuillatte Champagne, good wines, and top shelf spirits. The lounge is relaxing because there is a rooftop garden surrounding it.

I wouldn`t worry too much about the suites, as the club rooms are perfectly fine. If you choose to stay on a paid reservation however, you can always contact the duty manager shortly before arrival to see if they can get you a suite, even if the reservations center shows no availability.

hailstorm

Many people sickened in food poisoning at Grand Hyatt Fukuoka restaurant.

http://www.yomiuri.co.jp/national/ne...OYT1T00759.htm

Sorry, only in Japanese, but here's my attempt at translation:

OsakaWino

I have two 3-day stays at the Grand Hyatt Fukuoka coming up in the next couple weeks, and am a bit apprehensive, since the hotel refused a Diamond suite upgrade on a Hyatt.com rate that is clearly indicated as "eligible for earning points in the Hyatt Gold Passport Program". For some reason that is different from a "Gold Passport eligible rate"

Hopefully they will still honor other Diamond benefits. I will be sure to post a review after my stays.

DHalltheway

If you are going during the Golden Week it is tough because there are high demands for the suites then. I managed to secure a suite upgrade at the hotel in the next couple of weeks but I did it almost 6 months ago. Please also bear in mind that Suite Upgrades (Diamond or Points) are always based on availability and many hotels have limited number of suites.

The other thing is they (GHF) may not understand / be aware that Diamond suite upgrades are eligible for upgrade at any rate, while Hyatt Gold Passport Points upgrade for a suite requires the Hyatt Daily Rate.

OsakaWino

Yes, it is GW, and I know the hotel is bursting. We have 3 nights on each end, and I couldn't get consecutive nights on Hyatt.com, so the middle night in each was booked through Ikkyu, but on the same hotel-designated plan. I would have understood if they said there were no suites available, but the Res Center in Tokyo checked with the hotel and they insisted that this rate is not eligible. That has since been refuted by Gold Passport. We will be fine without the suite, and are not expecting a room upgrade since they are so full, but we REALLY want Grand Club access.

DHalltheway

Sounds like misinformation.

FWIW, in my experience if you are Diamond, you should still have GC access even though you are not in a club floor.

Maybe we'll unknowingly bump into each other there

MikeFromTokyo

The Ikkyu night is probably the problem re suite upgrade eligibility. The Japanese hotels tend to do everything by the book, so they are not likely to make an exception at the property level. You could try contacting the US customer service department, but even then the third party booking for one night might still be a problem.

Since you technically have multiple, consecutive reservations one thing you could do is apply upgrades only to the directly booked nights, and then hope that the hotel blocks you in the same suite for the entire stay (although if they do not, you will have to change rooms during your stay).

As a Diamond you will get club access, unless the hotel restricts club access due to high occupancy. Some properties do limit club access in such cases, but at GH Fukuoka I have stayed over holidays when the hotel has been sold out and have never had a problem.