Grand Hyatt Singapore REVIEW - MASTER THREAD (closed Sept 22) - reopens 2024?
Apr 9, 2019, 2:22 am
#991
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
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Anyone have any input on GH vs Andaz for one night? I’ve stayed at the Andaz before so more wondering how this stacks up. I currently have the GH booked as it is about SGD50 less the night I am there. Really enjoyed my one stay last year at the Andaz and if it is better I would switch despite the price. Could more or less make it up taking the train one way right to the property.
Andaz is also closer to the airport.
Apr 9, 2019, 11:19 pm
#992
Join Date: Apr 2019
Posts: 7
Anyone have any input on GH vs Andaz for one night? I’ve stayed at the Andaz before so more wondering how this stacks up. I currently have the GH booked as it is about SGD50 less the night I am there. Really enjoyed my one stay last year at the Andaz and if it is better I would switch despite the price. Could more or less make it up taking the train one way right to the property.
Andaz is newer, equipped with modern facilities, and its location is slightly better IMO. As a Globalist, you can enjoy complimentary breakfast at its 3 restaurants. On the other hand, GH generally has bigger rooms and is located on the fringe of Orchard Road with plenty of shopping and dining options.
I personally prefer Andaz over GH, but you really can't go wrong with either.
Apr 10, 2019, 3:47 am
#994
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
I would like to note that Grand Hyatt Singapore is owned by the Brunei sovereign wealth fund (link: https://www.ttrweekly.com/site/2019/...dodge-boycott/)
For anyone wishing to support the ongoing Brunei boycott and LGBT rights (following Brunei's recent introduction of anti-gay laws punishable by death), I would recommend staying at the Andaz instead. More background here: https://www.nytimes.com/2019/04/03/w...-boycotts.html
For anyone wishing to support the ongoing Brunei boycott and LGBT rights (following Brunei's recent introduction of anti-gay laws punishable by death), I would recommend staying at the Andaz instead. More background here: https://www.nytimes.com/2019/04/03/w...-boycotts.html
Jun 8, 2019, 12:50 am
#998
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,113
Jun 8, 2019, 9:32 am
#999
Join Date: Mar 2003
Location: Southern California
Programs: AA EXP - 6 MM | Amex Platinum | Hyatt Globalist | Hilton Diamond | IHG Spire Elite | Bonvoy Plat.
Posts: 765
Jun 9, 2019, 2:33 am
#1000
Join Date: Apr 2005
Location: BKK, SFO
Programs: Star Gold, Hyatt Globalist, HH Diamond, Marriott Titanium, EY Silver
Posts: 186
My experience there is that a smile and friendly demeanor usually gets the upgrade (subject to availability of course).
Jun 9, 2019, 4:58 pm
#1001
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
It used to be the duplex suite. The grand suite king isn't as nice. I think I'll do the Andaz instead. I have a conference at MBS but I have 0 desire to stay at that hotel.
Jun 10, 2019, 10:16 pm
#1002
Join Date: Jul 2000
Location: AUH
Posts: 8,267
Grand Suite has always been a higher category than the Duplex Suite and AFAIK most people prefer the former (judging by comments in this thread).
Jun 10, 2019, 10:37 pm
#1003
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
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The Duplex Suite sounds cool, but in practice it's a hassle going up and down the stairs. I didn't use the living space at all.
Aug 28, 2019, 4:55 am
#1005
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,121
Used suite upgrade certificate on a recent stay, due to a problem with the call centre agent, my certificated has been used, however, did not get applied to the stay.
Only found out about 2 days before with the hotel, sadly only a smoking suite available. The smoking suite turned out to be really smoky... managed to change to the back tower none smoking suite on the last night. I can see that the hotel staff was doing their best however nothing was available, other than having my 10 year old stayed 3 nights at a very smoky room, it was a good stay.
Is there any way I can complaint the call centre agent not doing her job properly?
Only found out about 2 days before with the hotel, sadly only a smoking suite available. The smoking suite turned out to be really smoky... managed to change to the back tower none smoking suite on the last night. I can see that the hotel staff was doing their best however nothing was available, other than having my 10 year old stayed 3 nights at a very smoky room, it was a good stay.
Is there any way I can complaint the call centre agent not doing her job properly?