How do you get your Private Line Rep to contact you?
Mar 3, 2011, 4:44 pm
#31
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
Mar 3, 2011, 5:09 pm
#32
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
I emailed my PL agent to state that I became aware on FT that she would benefit from me making reservations through her, and that I was sorry I had not realised this earlier, and she was extremely grateful. I think I have the best PL agent that exists (while she was away I had to deal with another who made me felt like I should beg for assistance), and would like her service to be recognised with the commission she earns.
Mar 3, 2011, 7:20 pm
#33
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
I emailed my PL agent to state that I became aware on FT that she would benefit from me making reservations through her, and that I was sorry I had not realised this earlier, and she was extremely grateful. I think I have the best PL agent that exists (while she was away I had to deal with another who made me felt like I should beg for assistance), and would like her service to be recognised with the commission she earns.
And although I quite agree that it would be unseemly for them to promote themselves, I do wish someone would have explained it. Now I feel as if I have been asking her to use her time to solve my problems, without giving her the opportunity to earn $$$ off the stays that caused those problems!
Mar 3, 2011, 7:35 pm
#34
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Mar 3, 2011, 8:54 pm
#35
Join Date: Jul 2005
Location: Saigon/Hanoi/San Francisco
Posts: 1,779
In don't think it has to be done under pressure, all it needs is a simple explanation of how the "process" works and if used properly, it is a win/win situation. PLA is to ensure that Diamonds are taken care of, happy customers bring more business to Hyatt and the PLAs should be rewarded for doing so.
Jul 20, 2011, 2:38 pm
#36
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 479
Hi,
I am a Hyatt Diamond Member and would like to get a Private line Rep. Can GP Concierge Please PM me to make that happen?
Thanks!
I am a Hyatt Diamond Member and would like to get a Private line Rep. Can GP Concierge Please PM me to make that happen?
Thanks!
Jul 20, 2011, 4:22 pm
#37
Join Date: May 2010
Posts: 943
GP Concierge may not read every single thread and post so your request might get lost. They might catch it, but if you contact them, they are more likely to get your request.
Jul 20, 2011, 4:24 pm
#38
Join Date: May 2010
Posts: 943
I emailed my PL agent to state that I became aware on FT that she would benefit from me making reservations through her, and that I was sorry I had not realised this earlier, and she was extremely grateful. I think I have the best PL agent that exists (while she was away I had to deal with another who made me felt like I should beg for assistance), and would like her service to be recognised with the commission she earns.
No more online reservations for me!
Last edited by kenbo; Jul 20, 2011 at 4:31 pm
Jul 21, 2011, 7:36 am
#39
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628