2 PM checkout standard for Diamonds?
Dec 8, 2010, 7:12 pm
#1
Original Member
Original Poster
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA platinum pro
Posts: 1,898
2 PM checkout standard for Diamonds?
My last 3 stays at different Hyatts I have been asked at checkin if I wanted a 2pm checkout. This is new for me. I have not seen this as a Diamond benefit. But I certainly like it if it has been added.
Dec 8, 2010, 7:25 pm
#3
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
They've added this to the T&Cs on an "if available" basis for a 2 PM checkout - which isn't as good as SPG's 4 PM "guaranteed - if there isn't an extraordinary event" - but is a lot better than before where it was really hard to get a late checkout from a Hyatt property.
Since the change, I've been proactively offerred a 2 PM checkout pretty often.
Since the change, I've been proactively offerred a 2 PM checkout pretty often.
Dec 8, 2010, 7:29 pm
#4
Join Date: Jan 2002
Location: Australia
Programs: Accor Plat,SGP plat, Hyatt Dia, PC Plat, QF Plat, SG TPP, TG Gold
Posts: 284
I have never been asked if I would like a 2.00pm check-out. I have been asked if an 11.00am check-out is ok and if I say I would prefer 2,00pm there has not been any difficulty ( at leat in recent times).
Dec 8, 2010, 8:37 pm
#5
Join Date: Mar 2006
Location: Near ORD
Programs: AA LT Gold, Hyatt Diamond, HH Gold, SPG Gold, PC Plat Ambassador
Posts: 739
I was able to get a 3:00 checkout today at the PH Chicago - and it ended up being more like 3:30 by the time I checked out, as I called the hotel from the Sephora on State St. to tell them that I was running late and wouldn't make my 3 p.m. checkout!! Excellent and accomodating service. ^
Dec 8, 2010, 9:44 pm
#6
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,506
Dec 9, 2010, 12:21 pm
#9
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Join Date: Jan 2006
Location: SFO
Programs: AA ExPlat,EX-UA 1K, Hyatt Diamond, SPG Plat,
Posts: 12,212
On several occasions I was able to stay in as late at 6 p.m. for my late flight, I also understand and asked politely if the room is available for that ^
Dec 9, 2010, 1:32 pm
#10
Join Date: Nov 2010
Location: Jakarta, Indonesia
Programs: Krisflyer (SQ) Gold Membership, Hyatt Diamond, SPG Platinum, Accor Platinum and Hilton HHonors Gold
Posts: 327
Totally agree. At Hyatt Regency Bellevue, I checked out at 4.30 in the evening. However, it will be good, a frequent traveler like us to ask politely instead of pushing the Front Desk to give us this perks. Happy early Christmas
Dec 9, 2010, 2:46 pm
#11
Join Date: May 2003
Location: New York, NY
Programs: Hyatt Diamond, AA Platinum
Posts: 931
I think this is a great perk too, but honestly, sometimes dealing with 20 "When are you checking out" inquiries from Housekeeping and sometimes having your key not work after 12PM is too much of a hassle for me to partake in a late check out.
Don't get me wrong. When I need it, I'll take it. But if I can live with holding my bags with the bellman and picking them up later, I do that instead.
Don't get me wrong. When I need it, I'll take it. But if I can live with holding my bags with the bellman and picking them up later, I do that instead.
Dec 10, 2010, 4:56 am
#13
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Join Date: Apr 2001
Location: DCA
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Posts: 22,297
* Too many hotels do a poor job of securing and tracking stored items
* I don't generally pack until just prior to heading to airport
* I like to freshen up before travel, and prefer to do so in privacy of a guest room
It's simply preferred, and appreciated when not at the discretion or whim of a desk clerk.
Dec 10, 2010, 8:47 am
#14
Join Date: May 2003
Location: New York, NY
Programs: Hyatt Diamond, AA Platinum
Posts: 931
Never want to do this if I can avoid it.
* Too many hotels do a poor job of securing and tracking stored items
* I don't generally pack until just prior to heading to airport
* I like to freshen up before travel, and prefer to do so in privacy of a guest room
It's simply preferred, and appreciated when not at the discretion or whim of a desk clerk.
* Too many hotels do a poor job of securing and tracking stored items
* I don't generally pack until just prior to heading to airport
* I like to freshen up before travel, and prefer to do so in privacy of a guest room
It's simply preferred, and appreciated when not at the discretion or whim of a desk clerk.
* I have not had anything happen to me out of the hundreds of times i've stored bags, and so do not share this concern, but I certainly understand it.
* I always pack the night before.
* I usually am busy until right before I leave for my flight, and so I just need to get my bags and run (for both personal and business travel.)
Last edited by thc; Dec 10, 2010 at 11:29 am
Dec 11, 2010, 9:15 am
#15
Join Date: Dec 2009
Location: Los Angeles
Programs: Hyatt, Hilton, Marriott // WN, AA, BA, UA, AS // Avis
Posts: 1,314
Checked into the GH Kauai last night, and was immediately offered the 2pm late check-out as a Diamond member (she said this is offered to Diamond members).
My flight on Tuesday to Maui is at 7pm, so I asked if I could get a "super late" check-out of like 4pm; she said that they would be happy to do so if they can, I'd need to call on Tuesday morning and if they dont need the room, it wouldnt be a problem.
My flight on Tuesday to Maui is at 7pm, so I asked if I could get a "super late" check-out of like 4pm; she said that they would be happy to do so if they can, I'd need to call on Tuesday morning and if they dont need the room, it wouldnt be a problem.