Hyatt Regency North Dallas REVIEW - MASTER THREAD
Oct 22, 2010, 10:52 am
#16
Join Date: Feb 2004
Location: DFW
Programs: AA Plat/6MM, Marriott Titanium, IHG Diamond
Posts: 3,240
1) see #10
2) yes
3) yes
Nov 27, 2010, 2:56 pm
#17
Join Date: Nov 2009
Location: LAX/TXL
Programs: LH HON,AA EXP, BA Silver, Hyatt Diamond, and a few more
Posts: 355
Not much to say about this hotel. Got upgraded to a Corner Room standard diamond upgrade. Regency Club still closed on weekend and points were given. Breakfast buffet is decent, but service is horrible took over 10 minutes to get my coffee refilled. Overall a good value got 5000 points for about $90.
Photos of the room
Photos of the room
Dec 6, 2010, 2:48 pm
#18
Join Date: May 2003
Location: New York, NY
Programs: Hyatt Diamond, AA Platinum
Posts: 931
I stayed here for 1 night on a Sunday night. I'm curious what this hotel is like during the week, because I can tell you that it's like a ghost town on the weekend (at least the weekend I was there.) No bellman; just 1 person at the Front Desk; not a soul eating in the restaurant (just a bored looking bartender, chef, and a few waitstaff.)
At any rate, I was upgraded to an Executive Suite as a Diamond. It was pretty nice. I chose the cheese plate for the Diamond amenity with red wine. The cheeses were not that good, but there were some cute Christmas cookies included on the plate. I was also surprised to get a glass of wine instead of a bottle. But since it's just that Canvas stuff, I didn't care that much.
The lounge was closed, but the key still works on weekends, if you want to use the computers. The lounge is pretty big and I'd like to see it sometime when it's open for service.
Overall, it's a nice Hyatt. If you have a reason to be in the area, it's a good choice.
Parking is free at this hotel. There is also a free shuttle that will drive you anywhere in a 5 mi radius.
At any rate, I was upgraded to an Executive Suite as a Diamond. It was pretty nice. I chose the cheese plate for the Diamond amenity with red wine. The cheeses were not that good, but there were some cute Christmas cookies included on the plate. I was also surprised to get a glass of wine instead of a bottle. But since it's just that Canvas stuff, I didn't care that much.
The lounge was closed, but the key still works on weekends, if you want to use the computers. The lounge is pretty big and I'd like to see it sometime when it's open for service.
Overall, it's a nice Hyatt. If you have a reason to be in the area, it's a good choice.
Parking is free at this hotel. There is also a free shuttle that will drive you anywhere in a 5 mi radius.
Last edited by thc; Dec 6, 2010 at 4:06 pm
Feb 15, 2011, 11:59 pm
#19
Join Date: Jun 2009
Programs: Hyatt, IHG, Hilton, National
Posts: 29
I'm at this Hyatt now and I think in the future I'll try to avoid it.
No valet parking, even though I could of swore it said they had it. Maybe I'm just confusing it with another Hyatt. Nobody to assist with luggage. The front desk staff and lounge staff were very nice to work with.
When I was asked about my Diamond amenity, I took the food/wine. But BEWARE, the wine is by the glass. When I mentioned that this wasn't the norm at EVERY other Hyatt I have stayed at, they were quick to offer to ATTEMPT to bring a bottle. I believe that if you stay at a Hyatt Place, they give you two free glasses of a beverage of choice. I may be wrong on that, but its sticking in my mind for some reason.
The common areas of the hotel such as the lobby are nice. But when you get to the elevator it stops there and continues to the guest rooms. The elevator reminds me of another hotel I stayed in that was pretty run down (non Hyatt).
I got the standard corner room upgrade for GP Diamonds. But I think I might of been better off getting a standard room. The corner room is in the shape of a "J" and the bathroom as well. Both feel a little crowded for me. The beds are decent and everything else appears to be standard cookie cutter Hyatt, minimal standards (just meaning they aren't going above like many other properties do).
The RC is hard to find, or at least in my opinion was.
Food in the lounge was good and they offered both the lounge and dinner menu's to me.
All in all, this hotel just didn't fit with what a Hyatt should be. While I'll avoid it in the future, if you need a local hotel I cant say anything bad about it for an eat, sleep and shower type of place. But if you're expecting the perks that many other Hyatt's are known for, don't go.
No valet parking, even though I could of swore it said they had it. Maybe I'm just confusing it with another Hyatt. Nobody to assist with luggage. The front desk staff and lounge staff were very nice to work with.
When I was asked about my Diamond amenity, I took the food/wine. But BEWARE, the wine is by the glass. When I mentioned that this wasn't the norm at EVERY other Hyatt I have stayed at, they were quick to offer to ATTEMPT to bring a bottle. I believe that if you stay at a Hyatt Place, they give you two free glasses of a beverage of choice. I may be wrong on that, but its sticking in my mind for some reason.
The common areas of the hotel such as the lobby are nice. But when you get to the elevator it stops there and continues to the guest rooms. The elevator reminds me of another hotel I stayed in that was pretty run down (non Hyatt).
I got the standard corner room upgrade for GP Diamonds. But I think I might of been better off getting a standard room. The corner room is in the shape of a "J" and the bathroom as well. Both feel a little crowded for me. The beds are decent and everything else appears to be standard cookie cutter Hyatt, minimal standards (just meaning they aren't going above like many other properties do).
The RC is hard to find, or at least in my opinion was.
Food in the lounge was good and they offered both the lounge and dinner menu's to me.
All in all, this hotel just didn't fit with what a Hyatt should be. While I'll avoid it in the future, if you need a local hotel I cant say anything bad about it for an eat, sleep and shower type of place. But if you're expecting the perks that many other Hyatt's are known for, don't go.
Feb 14, 2012, 4:09 am
#22
Join Date: Sep 2003
Location: dfw
Programs: AA EXP/MM, HGP ♦; former elite in Hilton, Marriott & DL (just under MM thanks to Leo)
Posts: 415
As in permanently closed? I guess they will have a nice space for a presidential suite... 
Are there any diamond members staying here right now? or within the last month during the week? I was wondering if this RC is open or not. Any experiences with it being open in 2012?
And I'm not trusting of the front desk info at this point. So for my Plano/Addison visits-- if there is no RC and no DN bonus, I really don't see a reason to be here over a closer/cheaper hotel including plenty of HH and HPs if I choose Hyatt over the multitude of hotels in this area.
Are there any diamond members staying here right now? or within the last month during the week? I was wondering if this RC is open or not. Any experiences with it being open in 2012?
And I'm not trusting of the front desk info at this point. So for my Plano/Addison visits-- if there is no RC and no DN bonus, I really don't see a reason to be here over a closer/cheaper hotel including plenty of HH and HPs if I choose Hyatt over the multitude of hotels in this area.
Mar 10, 2012, 8:18 pm
#23
Join Date: Jan 2010
Programs: AA EXP, Hyatt Diamond, Hilton Diamond, any other status I can get via credit card
Posts: 108
Does anyone know of a Hyatt within a reasonable drive from DFW with a RC closed on weekends? Stayed at the North Dallas Hyatt last night and received a letter at checkin saying no RC.
Mar 10, 2012, 9:37 pm
#24
Join Date: Sep 2003
Location: dfw
Programs: AA EXP/MM, HGP ♦; former elite in Hilton, Marriott & DL (just under MM thanks to Leo)
Posts: 415
Mar 18, 2012, 9:38 pm
#25
Join Date: Jan 2010
Programs: AA EXP, Hyatt Diamond, Hilton Diamond, any other status I can get via credit card
Posts: 108
The letter said that the property does not offer a RC. In order to recognize our local Diamond guest, they are pleased to offer a complimentary Breakfast Buffet and appetizer and a glass of wine/beer each night.
Mar 19, 2012, 5:28 am
#26
Join Date: Sep 2003
Location: dfw
Programs: AA EXP/MM, HGP ♦; former elite in Hilton, Marriott & DL (just under MM thanks to Leo)
Posts: 415
thanks OceanBeezes, good to hear the previously posted info on the comped app/drink is now a real policy, and not just arbitrary benefit given by the FD based on their mood. Was not offered to me when I was there last as diamond and the club had disappeared.
Jun 9, 2012, 10:10 pm
#27
Join Date: Jun 2012
Posts: 2
Diamond review
The room was lame, no suite upgrade. However, the app/drink was good with a three night stay, we got six "coupons". Also, please be adivsed that diamonds get complementary drinks in the "Sundries" area in the cooler. The Food/Breakfast was excellent at this location!!!
No bottles for Welcome Amenity wine, only 2 glasses.
No bottles for Welcome Amenity wine, only 2 glasses.
Nov 25, 2012, 9:40 pm
#28
Join Date: Feb 2002
Posts: 3,904
Stayed there over Thanksgiving weekend for 1 night. $68.10 rate so can't complain but other than being a high rise it was more like a motel.
No valet parking (though it was very close to the lobby) but still wouldn't want my spouse having to park late a night and no bell services. I saw a guest pushing there bags on a luggage cart.
Was told RC closed permanently and given breakfast buffet coupon and wine or beer and appetizer voucher for bar but weren't able to use either one.
Upgraded to corner room at end of hall. It was just fine. Found the window to be really small.
No valet parking (though it was very close to the lobby) but still wouldn't want my spouse having to park late a night and no bell services. I saw a guest pushing there bags on a luggage cart.
Was told RC closed permanently and given breakfast buffet coupon and wine or beer and appetizer voucher for bar but weren't able to use either one.
Upgraded to corner room at end of hall. It was just fine. Found the window to be really small.
Jun 6, 2013, 3:13 pm
#29
Join Date: Sep 2011
Posts: 237
So I guess no 2500 points for the RC being permanently closed?
Stayed there over Thanksgiving weekend for 1 night. $68.10 rate so can't complain but other than being a high rise it was more like a motel.
No valet parking (though it was very close to the lobby) but still wouldn't want my spouse having to park late a night and no bell services. I saw a guest pushing there bags on a luggage cart.
Was told RC closed permanently and given breakfast buffet coupon and wine or beer and appetizer voucher for bar but weren't able to use either one.
Upgraded to corner room at end of hall. It was just fine. Found the window to be really small.
No valet parking (though it was very close to the lobby) but still wouldn't want my spouse having to park late a night and no bell services. I saw a guest pushing there bags on a luggage cart.
Was told RC closed permanently and given breakfast buffet coupon and wine or beer and appetizer voucher for bar but weren't able to use either one.
Upgraded to corner room at end of hall. It was just fine. Found the window to be really small.
Jun 7, 2013, 7:04 am
#30
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
I would take this over the limited offerings and crowded RC's anyday...... YMMV