Cana2013

Has anyone tried hard to get some sort of compensation?

KGnowies72

They are cancelling by dates. So if you booked later in the year, they will cancel those last.

coltonatx

Marriott cancelled. Grrr

FAllWay

as previous poster stated, anyone contact them about cancellations?
And my OTA reservations are still there.

arollins

I think it will take time for them to respond, after all they are probably trying to clean up the error, cancel the reservations and address the issue. It seems they are cancelling by dates. Send an email, like I did and see what happens. You can call them, complain, and see if you get something. Me, I'm just emailing and take a wait and see attitude. No sense in wasting my time on a call for some points, besides, I'm just GOLD status, not that high up in status. This is the email response i got;

"Thank you for contacting Marriott Customer Care regarding the TownePlace Suites Seattle Southcenter. We appreciate the opportunity to address your concerns.

Please accept our apology for the frustration and disappointment this experience has caused. We have forwarded your comments to associates in the Executive Office of the hotel for review and have requested that someone from that office respond to address your concerns. You should be contacted within three to five business days."

TrojanHorse

for those of you with cancellations, whats the latest date that has been cancelled so far.. lets start with June, any June CX?

moseslin

I have a booking still intact for the last week of April. I'm assuming they just haven't gotten that far yet.

arollins

Mine where April 11-13 & 18-20.

kdad

First week of July still confirmed. The suspense is overwhelming!

TrojanHorse

As this goes on, people could be buying air tickets

the longer it goes on without cancellation, meaning those June and beyond months, isn't reasonable to assume they are being honored. Isn't the standard that if they (vendor) catches and cancels in 24 hours that's reasonable.. but this going on what 36 hours and counting now?

Jimgotkp

I had a few reservations between Apr and Sept that were all cancelled.

EDIT: Booked through Marriott's website and no status.

tommya

Perhaps those that are being cancelled can list what website they booked and if booked through Marriott.com can indicate status level.

Sweetvibes

3 of my 10 reservations were cancelled, but the ones in may june and july still exist.

Not sure what this means, but I could have easily purchased airfare for those stays by now.

TrojanHorse

what do you mean and "no status"

does that mean those that you booked on marriotts website have not been cancelled?

bobu

I still have a few reservations from May-August still available.