possible to change name on reservation?
Sep 11, 2007, 8:36 am
#1
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possible to change name on reservation?
I have reservation coming up that I can't use but my friend can. The problem is that the hotel is completely sold out, so I'm afraid that if I simply cancel someone else will get the room. Is it possible to simply switch the names on the reservation so he can use it? Thanks!
Sep 11, 2007, 8:50 am
#2
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I think you can call and add a name to the reservation. Last Spring, I made a reservation for my wife at a Hilton property and planned on traveling with her. The reservation was in my name, and due to work changes, I couldn't go. The hotel was a nice beach property and ended up full. So I was in the same boat as you. I called reservations and added her name to the reservation. She didn't have any issues at all with that reservation.
(Though she was a bit preturbed because I ended up still getting the points and the night rather than her even though I wasn't there. She had more stays at Hiltons, so it would have been better for her to get the points/nights.
)
(Though she was a bit preturbed because I ended up still getting the points and the night rather than her even though I wasn't there. She had more stays at Hiltons, so it would have been better for her to get the points/nights.
)
Sep 11, 2007, 9:03 am
#3
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Yes. I did it for the 2006 Chicago Marathon. I actually had the 2nd guest's name added to the reservation and remained the primary guest. I used OLCI the day before to lock in a C-level room with my Gold status. Then she went to the lounge (that's where Golds/Diamonds check in at Hilton Chicago), collected the keys, and presented her credit card for payment. She's not a frequent Hilton guest, so she was happy to leave the overall reservation in my name. I got the points, she got the nice room, breakfast in the lounge, and no hassles on the late checkout on race day.
Sep 12, 2007, 12:20 pm
#4
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Yes. As mentioned add your friend's name to the reservation. Either call HH res line or the hotel directly.
I have done this several times w/o any issue.
Yes. As mentioned add your friend's name to the reservation. Either call HH res line or the hotel directly.
I have done this several times w/o any issue.
Sep 12, 2007, 8:01 pm
#6
Moderator: American AAdvantage
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For most properties it's not a problem due to the "spouse stays free" clause, which is generally interpreted pretty liberally. But it's good to be aware of the possibility, which might require a small addition to the room rate - well worth it in the situation in the OP, IMO.