What is an Upgraded Room at a Hilton Garden Inn?
Jan 11, 2007, 12:56 pm
#1
Original Poster
Join Date: Aug 2001
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What is an Upgraded Room at a Hilton Garden Inn?
MyWay offers a choice to Golds and Diamonds for HGI stays: earn 750 points (worth around $3.75), or get a full breakfast for 2 and an upgraded room.
Now HGI is about my favorite brand, but just what is an upgraded room here? It seems to me that of the HGIs I've stayed at recently, all rooms are about the same size and layout, except for a few "accessible" rooms which may have more square footage but otherwise have the same features. I think some HGIs have suites, but I haven't seen any recently. From the outside, it looks like some rooms might be a foot longer, but maybe the sawtooth exterior is just a decorative feature.
Is Hilton promising something they don't deliver?
Now HGI is about my favorite brand, but just what is an upgraded room here? It seems to me that of the HGIs I've stayed at recently, all rooms are about the same size and layout, except for a few "accessible" rooms which may have more square footage but otherwise have the same features. I think some HGIs have suites, but I haven't seen any recently. From the outside, it looks like some rooms might be a foot longer, but maybe the sawtooth exterior is just a decorative feature.
Is Hilton promising something they don't deliver?
Jan 11, 2007, 1:13 pm
#2
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Hi,
Some HGI's have Junior suites ( living room connected to the bedroom)or full suites ( ususally only a few per hotel)
Regards
TBS
Some HGI's have Junior suites ( living room connected to the bedroom)or full suites ( ususally only a few per hotel)
Regards
TBS
Jan 11, 2007, 1:23 pm
#3
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About half the time I would get a junior suite at an HGI, or else an accessible room. Either one in larger than a normal room.
I'd get this, even though I opted for the additional 750 points.
I'd get this, even though I opted for the additional 750 points.
Jan 11, 2007, 2:02 pm
#6
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Jan 11, 2007, 2:16 pm
#8
Join Date: Aug 2001
Location: Reno, Nevada
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I've gotten precisely one upgrade at an HGI (and that happened to be my last HGI stay, in downtown Cleveland). The upgrade in question was to a two-room suite with a minibar, though this is going to obviously vary by property, as some of the properties don't go any higher than jacuzzi rooms or junior suites, I don't believe.
Mike
Mike
Jan 11, 2007, 2:17 pm
#9
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`No, because for that you need a chit, and they knew from my profile I wasn't entitled to one.
I usually blew off the breakfast anyhow and just grabbed a bagel and coffee for the car. However, sometimes they comp'd me b'fast because I was there so often.
I usually blew off the breakfast anyhow and just grabbed a bagel and coffee for the car. However, sometimes they comp'd me b'fast because I was there so often.
Jan 11, 2007, 2:24 pm
#10
Join Date: Sep 2003
Location: W29
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I think most HGI's have at least a hospitality suite but some only have the one and rather than deal with guests having an upgrade and not the next time etc it is easier to just not upgrade the room. I have gotten upgrades at the St. Charles, IL to a larger Jr. Suite and the Downtown Chicago HGI has given me a regular room with a conference suite attched to it.
I dont expect an upgraded room ever at an HGI.
I dont expect an upgraded room ever at an HGI.
Jan 11, 2007, 3:00 pm
#12
Original Poster
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I've gotten precisely one upgrade at an HGI (and that happened to be my last HGI stay, in downtown Cleveland). The upgrade in question was to a two-room suite with a minibar, though this is going to obviously vary by property, as some of the properties don't go any higher than jacuzzi rooms or junior suites, I don't believe.
Mike
Mike
The front desk said the hotel had two of these rooms. Neither was in an optimal location for quiet or view, and neither was on the top floor.
Jan 11, 2007, 3:25 pm
#13
Join Date: Sep 2004
Location: IAD
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Posts: 2,827
The new HGI that opened in Dec in Charlottesville, VA has four suites in the entire hotel (I asked). However, at the HGI in Arlington, VA I was often upgraded to a larger room (a junior suite, I guess).
I've never seen one.
Jan 11, 2007, 3:45 pm
#15
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It could be a corner room that's a little larger, it could be a suite or mini suite, it could be an accessible room they couldn't sell. It could be a beach property and be a room that faces the ocean.
I've even seen one property where I swear they were giving and selling upgrades in name only to make people feel special or collect some cash, I had stayed there previously and gotten an identical room (though on the ground floor) that was not considered an upgrade.
It could be just about anything.
If you click on accomondations on the website for that particular property, it will list (usually) the types of room(s) available.
I've even seen one property where I swear they were giving and selling upgrades in name only to make people feel special or collect some cash, I had stayed there previously and gotten an identical room (though on the ground floor) that was not considered an upgrade.
It could be just about anything.
If you click on accomondations on the website for that particular property, it will list (usually) the types of room(s) available.